Think Green Partners Recensioni 

296
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

TGP are an excellent organisation to deal with. You can rely on the information they give you - they only sell you services/equipment you require and equally tell you what services/equipment you do n... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My solar panel system stopped working in January 2026. Since then I have been trying to get it repaired. Companies I contacted insisted on my having scaffolding erected before they would come and look... Leggi di più

Valutata 5 stelle su 5

Jonathan the guy that came to give us advice on our existing solar system which has been failing us was a very personable, knowledgeable young man. Most of all he wasn’t pushy. He showed my husband al... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good so far. They've identified the problem with my batteries which has been stopping them charging properly. They do still have to come back with the part and install it in a couple of weeks so I... Leggi di più

Dettagli dell'azienda

  1. Utenze e forniture

Scritti dall'azienda

At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

296 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,2

Tutte le recensioni

(296)

59 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Had an extra battery installed on my…

Had an extra battery installed on my system after a very helpful sales rep arranged a visit to check on our panels, he noticed we was generating more than what we could store and suggested an extra battery would be beneficial, I was a bit curios at first after spending money on one not to long ago but after keeping an eye on our system I am happy to confirm we have been able to store more energy... overall helpful, easy and reasonable priced!

20 agosto 2024
Non scritta su invito
Valutata 4 stelle su 5

good in the end

TGP was great to work with. Despite the battery installation being more complicated than expected and taking 4 visits, the communication was always excellent, and now we have a fully functioning system.

6 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Great Job

After having dealt with 3 solar companies previously, it was refreshing to deal with a company who was knowledgeable and professional throughout the install.
The salesman was the best I have dealt with so far, the installer's were quick and efficient and the helpdesk lady ,Amber was very helpful and went the extra mile with ensuring call backs to keep me posted. She deserves some recognition and a reward.

6 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

good experience so far

I upgraded my inverter with Think green 2 years ago and the service has been excellent. I had a new wifi router fitted and with ease they came out and reconnected my system so i can monitor it

13 agosto 2024
Non scritta su invito
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Thank you for your feedback!

Valutata 5 stelle su 5

Just great

Great installation and demonstration of battery now working

18 agosto 2024
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Thank you for your feedback!

Valutata 4 stelle su 5

Cant fault TGP

Cant fault TGP, we had a battery ordered and the installation was alot harder than orginally planned however after 3 seperate visits we now have a working system. On every occasion the communication has been good and even though things did not go as planned tgp have been good to work with.

17 agosto 2024
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Thank you for your feedback!

Valutata 5 stelle su 5

After being let down so many times by…

After being let down so many times by solar companies I can easily say dealing with think green partners has been a delight. They installed my battery system over a year ago and we added more batteries recently, just like orginal installation the communication was good and installation was done with no issues. Thanks again to the guys at tgp.

13 agosto 2024
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Thank you for your feedback!

Valutata 5 stelle su 5

Very impressed with the tidiness of…

Very impressed with the tidiness of solar battery installation! I wasnt around during the visit however they called me and went through the app and everything looks good! A company I would certainly use again.

13 agosto 2024
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Thank you for your feedback!

Valutata 5 stelle su 5

Had my solar panels installed by TGP…

Had my solar panels installed by TGP and from what I can see everything is working well, the everything has bene done within the time frame. The installer was a little late on day of installation however everything was finisher on time.
Excellent company

21 agosto 2024
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Thank you for your feedback!

Valutata 5 stelle su 5

I cannot fault the service at all

I cannot fault the service at all, Think green installed my battery system with no issues, they have talked me through how the system works and now I can hopefully save some money.

12 agosto 2024
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Thank you for your feedback!

Valutata 5 stelle su 5

TGP have always been helpful with…

TGP have always been helpful with solving issues, recently we had a new WiFi and they came out to get our solar panels back online. Excellent service again

31 agosto 2024
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Thank you for your feedback!

Valutata 1 stelle su 5

Haven't experienced a worse company

Haven't experienced a worse company, contacted Parents (Over 80) via cold calling, sold them a 10 year maintenance package for what essentially was an inverter replacement. Had parents sign to start work withing 14 day cooling period. Customer service was rude when asking cancellation questions.

Avoid this company.

5 settembre 2024
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Risposta di Think Green Partners

Dear chris,

The 10 year maintenance agreement was taken out during a home visit, the maintenance contract doesnt just consist of a inverter replacement as mentioned in the contract it covers various items for both parts and labour which consist part of a PV system and also includes a yearly onsite inspection of the system and cleaning of the panels.

We have received the notice to cancel the agreement today and have actioned it immediately.

Valutata 5 stelle su 5

The engineer arrived within the time frame agreed.

The engineer arrived within the time specified and, over the next few hours fitted a new battery and control unit for my solar panels.
Installation was smartly done and tidily fitted alongside my solar panel control unit.
No problem with fittings!
Most impressed!

2 settembre 2024
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Risposta di Think Green Partners

Dear Mr Milward,

Thank you for your review, It is great to hear that you are happy with the installation.

If we can ever help in the future, please don't hesitate to contact us.

Kind regards

Valutata 4 stelle su 5

This Company is well organised helpful…

This Company is well organised helpful and knowledgeable. The installation went very well with an explanation of how things worked.
Head Office was very efficient and helpful.
The only slight hitch was the changing twice of the estimated time of installation this was a minor problem that is always liable to happen.

29 agosto 2024
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Risposta di Think Green Partners

Dear Mr Mickleburgh,

Thank you for your review, It is great to hear that you are happy with the installation.

If we can ever help in the future, please don't hesitate to contact us.

Kind regards

Think Green Partners

Valutata 5 stelle su 5

I want to thank Preet for organising…

I want to thank Preet for organising Nick the engineer to come to our home and remove a faulty Battery for our Solar panels.
Preet has worked hard to arrange for a replacement Battery which is coming on the 9th September.
We appreciate her help in keeping us informed of progress, which is professional and what you expect from a first class company. There is also a suggestion that we may be compensated for the three months when it did not work.

30 agosto 2024
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Risposta di Think Green Partners

Dear Mr Bexon,

Thank you for your review, It is great to hear that you are happy with the installation.

If we can ever help in the future, please don't hesitate to contact us.

Kind regards

Think Green Partners

Valutata 5 stelle su 5

The installer turned up within the…

The installer turned up within the allocated time frame and were helpful with the installation and they did a good tidy fit. They cleared all packaging and all sundry materials. A full explanation was given on how the system worked and looking to see how much money I’m going to start saving

19 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Warning - hard sell.

Similar to the last review on a bad hard sale experience.
I received a letter offering a free review of my solar panel system as they had previously supplied parts to my house (before I owned it). I checked the company out online and decided to email them for more information. I got a call straight away offering a home visit the same week. I questioned the urgency and why they were offering a review. Eventually, I agreed on a visit.
On the day the salesman called to ask to come earlier which I said no to, I was working, he arrived early ringing the bell twice and looking through the window to see I was on a work call. He waited outside until I opened the door a while later.
He looked at the equipment in the loft, took pictures without consent and within five minutes had finished and went into a hard sell which was inappropriate. I was glad when he left and wished I had not responded to the letter.
I hope others will learn from my mistake.

15 agosto 2024
Non scritta su invito
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Risposta di Think Green Partners

Dear anna,

We did not install the solar panels at your property, we have provided you with a visit to check the pv system and to see if any recommendations could be provided. Upon our visit and taking images to then show you we noticed the inverter had no power being generated again a picture of this can be re-sent to you should you require it. Our advise was to look at a maintenance cover with us which would mean we would diagnose the issue and fix or replace the current inverter. A quote was left with you, we apologise if you felt it was rushed however we noticed an issue and wanted to bring it to your attention as soon as possible.

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