As promised another 1 star review ( should be zero) of this bunch of complete incompetents who cannot read or act upon emails. Yet another spam call from them today. Stay away from this company as in... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Sick of receiving regular automated calls and hang ups. Want our number removed from their calling list but impossible to speak to anyone
Great company and even better customer service. We've opened a small family business, our sales representative Declan H gave us an initial quote over the phone and met us in person a few days la... Leggi di più
Was contacted about setting up a new card terminal by Declan from the Redwood group. It was a simple application and arrived in a timely manor. He then stated the group offer other merchant services s... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The Redwood Group are Lancashire based company providing mobile and office phone systems, utilities, insurance solutions and merchant services.
Informazioni di contatto
Lancashire, Regno Unito
- 01772 910916
- welcome@theredwoodgroup.co.uk
- www.theredwoodgroup.co.uk
Non risultano inviti alla recensione recenti
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Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
Don’t Deal with Them !!!
Be warned of this company they miss sold us gas and electric in 2022 and we managed to stop the electric going through when we saw the prices were wrong but stuck in a fixed term gas contract paying double the going rate. They are crooks.

Risposta di Redwood Utilities
5 star review from me
Well what can I say after about 30 different calls from different suppliers ripping me off this company and John mckendrie blew the rest out of the water. He's went above and beyond he's job by helping me and sorting my energy supply out what a nice fella. Gets a 5 star rating from me. Highly recommend to anyone

Risposta di Redwood Utilities
Martin and arron where both very very…
Martin and arron where both very very helpful throughout the whole process and the rates on these machine are unbeatable. Great service

Risposta di Redwood Utilities
Excellent service with great experience…
Excellent service with great experience what a great team, oli was so good with the follow and helped threw all the service
Highly recommend

Risposta di Redwood Utilities
After taking out a card reader with…
After taking out a card reader with this company and finding it unsuitable for me after about a week I called them to be passed on with let me get someone to call you. Didn’t happen. I have since managed to call and speak to someone to be told let me see what I can do and call you back. Again didn’t happen. 2-3 week later I called again to now be told that I would have to pay almost £200 to leave them now as it’s after 14 days. On top of this the £1 a month charge is now £16 a month. Not very transparent and feel robbed by this company. Well done. Money for nothing. A & S Travel
Reply to the redwood group. I had already spoke to world pay and they gave me the information needed. I was advised to speak to you but was so arrogantly told that world pay would take direction from you and you would not class being miss sold this machine as a valid reason so would have to pay anyway. The machine it self does what it’s supposed to but no where near what was sold to me on the phone. Also getting in touch within the 14 days saying this machine was unsuitable then bizarrely not being able to get back in touch until after the 14 days had passed is just a coincidence. Hmmm. As I said great work.

Risposta di Redwood Utilities
Service was excellent
Service was excellent, helped me find the best deal for my electricity and helped with all the information I needed, I would recommend theredwoodgroup to everyone
Had a cold call from this company made…
Had a cold call from this company made me believe they supplied my late fathers building and set me up in a contract with Valda energy for a property that’s not in my name, they had the wrong business name wrong address and I’m in this contract for 3 years. No on will help on the phone or by email. £1200 taken from my account and my next bill 7 days later £1400 do not trust this company

Risposta di Redwood Utilities
Lovely experience
Got call from Keighlie she was very friendly helped me sort out my Electric and got me a special offer on a new high end Card Machine. Cheers...

Risposta di Redwood Utilities
Great Customer Service and Communication
Helped save a large amount on our energy, broadband and phone bills. This is huge for a small business like ourselves. Communication with the team was excellent, helping me understamd how much of a saving i would be making and throughly explaining what I would be getting for my money. Thank you.

Risposta di Redwood Utilities
3 new card machines for my trucks
3 new card machines for my trucks, fast payments and a good connection, changed from sum up. Happy!

Risposta di Redwood Utilities
DO NOT USE!!
I took out a card payment machine for my business in July of this year and was told it would cost me £14.75 per month as an offer that was on at the time. It was a lady who sold it to me but since taking out the machine the cost has been well over £30 per month and past 2 months has doubled to over £60. I am really not happy as I don’t take many card payments and have been completely miss sold by your company DO NOT USE EVER!!

Risposta di Redwood Utilities
Absolutely over the moon with this…
Absolutely over the moon with this company, they have helped with with my business broadband and mobile phones and saved me a fortune. Would highly recommend

Risposta di Redwood Utilities
Great service the person I spoke to on…
Great service the person I spoke to on the phone was very helpful, would definitely recommend.

Risposta di Redwood Utilities
Saving me money
Well this has been a great experience I was recommended by a friend to go with these guys
They have saved my company a small fortune and basically looked after my utility bills my broadband and my card machines
Great team of people all very helpful, just what's needed in this day and age instead of talking to robots I found the staff to be lovely and helped me tremendously

Risposta di Redwood Utilities
Great customer Service
Shout out to Jo
I loved your passion and enthusiasm throughout my technical issue that was delt with, your customer care approach is an asset to your company.
Thank you

Risposta di Redwood Utilities
Good company, good deals.
The service was excellent. I spoke with a young lady called Isabella who was very helpful and couldn’t have done anything more. I have saved quite a bit by switching deals on Gas and Electric, meaning it’s likely I can go away towards the end of the year! 😁 highly recommend.
Paul was really helpful
Paul was really helpful. Would recommend if you need electricity or a card machine for your business.
Definitely recommend!
Mark is my go to whenever our phones need sorting. He sorts everything out and is always cheerful and super helpful.
I definitely recommend The Redwood Group and Mark!
Great Knowledge
Very helpful and saved me money easy transition for my change over on my credit card machines would recommend!
Redwood are great
Really great team over at Redwood always go above and beyond when I have needed help!
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