The Progressive Building Society Recensioni 

182
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Recently dealt with Emma Jane and Ruth from the Ballymena branch. Could not speak highly enough of their service. Went over and above in every detail. Thanks would recommend you to anyone

Valutata 5 stelle su 5

Just had a call with Nicky and before that with her colleague Pamela about a mortgage switch. Both were friendly, knowledgable and quick and easy to reach, which is invaluable as deals are changing so... Leggi di più

Valutata 5 stelle su 5

Great customer service.5☆ The girl Rachel could not have been more helpful or accommodating in explaining the different saving and cash ISA plans that were available to me. So much so that I open... Leggi di più

Valutata 5 stelle su 5

We had the pleasure of dealing with Rachel in the Derry branch for our mortgage as first time property buyers and we couldn’t recommend her more, especially for those who aren’t too familiar with th... Leggi di più

Dettagli dell'azienda

  1. Cooperativa di credito edilizio

Scritti dall'azienda

Progressive Building Society is Northern Ireland’s largest locally owned financial institution, employing almost 200 people across 11 locations. As a Society, Progressive is committed to delivering clear and easy to understand mortgage and savings products to new and existing Members, building a positive savings culture and enabling more people to realise their dream of home ownership.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

182 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(182)

94 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Big thank you to Progressive , Bangor

I recently had to deal with Progressive staff in Bangor while trying to conduct my role as executor following the death of a close family member. I found them to be wonderfully helpful and kind during our dealings with them. I required some documentation which I had in my mailbox the next morning. So efficient and understanding compared to other financial institutions. Well done Progressive !

28 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Bangor Branch

Great staff, very friendly and knowledgeable always willing to help and give you whatever time is required.
Overall I would give the Bangor staff a 10/10

3 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent telephone support

The call was answered promptly and Dean had good knowledge, guiding me through the technical problem I had, staying on the phone until he was happy my problem was resolved. Very professional but still friendly so a good experience all round.

2 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

I visited the Progressive Building Society in Bangor and received exceptional customer service from Maxine. She was friendly, professional and genuinely interested in helping me. Maxine’s patience and guidance made my customer journey smooth and stress free

14 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

I was in the Bangor Branch Northern…

I was in the Bangor Branch Northern Ireland, I went in for a quick enquiry and cash withdraw and ended up getting some great advice from Dean Miller the man who worked there. He told me about new accounts etc and what’s best for me. He was very helpful, very friendly and also very professional but also on a personal level. I asked for a review card as a thank you to him for his great work

10 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Abbeycentre Progressive is progressive in banking

The newly opened Abbeycentre branch is great. The staff are super friendly. Emma dealt with my friend, who is 90 and can't hear terribly well was excellent. Emma was professional in her approach and showed all the options available. Emma along with the other staff made us feel so welcome from when we arrived until we left. Excellent customer service.

12 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing service received from Amy in…

Amazing service received from Amy in the phone support team. She was friendly, supportive, and efficient, solving my query in just a few minutes. I would recommend Progressive Building Society for their focus on customer service

5 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

My problem was sorted quickly

The phone was answered promptly and I was greeted by an English speaking person. He sorted my problem very quickly and stayed on the line to make sure everything was OK. Five star service.

3 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Dean

Dean, the Customer Support member who handled our call was friendly and helpful. He was reassuring and sorted the problem rapidly. Excellent service.

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Dean is very professional and efficient, genuinely refreshing.

Dean is very professional with a really positive and engaging dialogue. It
Is evident that he wants to assist the customer and provide excellent service which is very refreshing. One call to query a few things and all sorted. A credit to Progressive and service excellence. Thank you.

7 luglio 2026
Non scritta su invito

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