The Progressive Building Society Recensioni 

Recently dealt with Emma Jane and Ruth from the Ballymena branch. Could not speak highly enough of their service. Went over and above in every detail. Thanks would recommend you to anyone

Messed up my application with a typo in my name. Called up, very quick to answer and Dean was calm, patient and fixed the issue for me. Phone line lost quality so he ended the call and called me back. 10/10.

Very helpful and understanding, everything well explained, very high level of customer service experienced.

Great customer service.5☆
The girl Rachel could not have been more helpful or accommodating in explaining the different saving and cash ISA plans that were available to me.
So much so that I opened an ISA with her help while in the branch ( Main Street, Bangor)
It was so refreshing to have face to face contact with a member of the Progressive Staff for guidance.
I have recently retired and currently have saving investments with the Halifax but with their Bangor branch is now closed and the issues of trying to get someone on the phone I now intend to transfer all my investments and savings to the Progressive which Rachel has now put in motion for me.
Keep up the great service Rachel and the Progressive Building Society.

Just had a call with Nicky and before that with her colleague Pamela about a mortgage switch. Both were friendly, knowledgable and quick and easy to reach, which is invaluable as deals are changing so quickly right now. I feel like they're on my side and it's service like this that keeps me with Progressive.

1st class service with Maxine C in Bangor Branch

Top 1 Banking Services and interest savings at 7%,recommend this account to all my customers with trust and pleasure.
🙌🙌🙌

I had an issue that confused me, so I called the 0800 number and got through to Dean. He was extremely polite, understanding and very helpful, and after a short interval, he had solved the issue, allowing me to carry on with my day, freed from anxiety and worry.

Very clear information, no delays.
No drawn out phone menus with endless options.

Maxine Stain was really helpful and give me a great service . Will totally recommend Progressive to my friend

Dealing with Rachel was so easy and she was and still is excepional

Thank you to Dean for excellent customer service today.

Excellent service from their staff member who quickly resolved my problem and made me feel like a valued customer

Dean was knowledgeable and informative and managed to be so whilst being, friendly, helpful and yet very professional. A delight to deal with. Excellent customer service.

Michelle gave me some very helpful advice. Much appreciated 👍

My wife and I had problems opening and reopening online user accounts and applying for new products.
I rang the helpline and Dean was knowledgeable, helpful and patient in guiding us through the process.

Michelle knew exactly the help I needed. She sorted me out quickly and efficiently.

I have banked with the Progressive for many years. I love coming into the Bangor office on a regular basis to chat to staff and review my accounts and banking needs. I am always greeted with a smile, some banter and warmth. I can't recommend this office highly enough. They have competitive products and nothing is too much bother. Service with a smile every time. A special shout out to Maxine, Leigh, Dean, Rachel and the branch manager. I'll be back again soon. Phil

We had the pleasure of dealing with Rachel in the Derry branch for our mortgage as first time property buyers and we couldn’t recommend her more, especially for those who aren’t too familiar with the process and jargon! Rachel was incredibly patient, thoroughly informative and highly responsive to any query, no matter how big or small. We initially found the mortgage process daunting after an initial negative experience elsewhere, but Rachel quickly put our minds at ease. We’d also like to credit Noel in the same branch who directed us to Rachel as she was best suited to our circumstances! 5 stars all round 😊