The Personal Agent Recensioni 

1257
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

We have several properties which The Personal Agent manage for us. I deal with Becky mainly who always deals with matters quickly and efficiently and i find their service very good.

Valutata 5 stelle su 5

Stephanie was extremely helpful in supporting and assisting me with the paperwork when dealing with tenants who had just rented my property. She helped me to resolve an issue that the tenants had. Ste... Leggi di più

Valutata 5 stelle su 5

Becky has been a great help to get some issues resolved at our property and the inspection was done on time and quickly whilst we was getting ready to rush out. Report then came back super fast the ne... Leggi di più

Valutata 5 stelle su 5

We had a great experience with John at the personal agent. From start to finish he was friendly, professional and very helpful. Communication was excellent throughout the process, and he was always... Leggi di più

Dettagli dell'azienda

  1. Agenzia immobiliare
  2. anche in
  3. Agenzia di affitti immobiliari

Scritti dall'azienda

Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1257)

207 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Becky Moore at Epsom Personal Agent has…

Becky Moore at Epsom Personal Agent has been consistently responsive, helpful and professional in managing issues relating to the property I'm renting.

27 maggio 2026
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Risposta di The Personal Agent

Hi Maria,
That's great to hear and we will pass your kind words on to Becky.
Kind regards

Valutata 5 stelle su 5

Mark was great at supporting us with…

Mark was great at supporting us with our purchase. There were some difficult moments and he remained calm and professional to support us through negotiations. We are very grateful and settling in to our new home

7 giugno 2026
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Risposta di The Personal Agent

Hi Beth,
Thank you for taking the time to write a review, and its great to hear that Mark supported you through the process.
We wish you all the best in your new home.
Kind regards

Valutata 5 stelle su 5

Stephanie and all the letting staff…

Stephanie and all the letting staff have been very knowledgeable and helpful throughout the whole process. Stephanie had endless patience with us and positive at all times

4 giugno 2026
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Risposta di The Personal Agent

Dear Mr & Mrs Wightman,

Thank you for your kind words. We're delighted to hear that Stephanie and the rest of the lettings team were able to support you throughout the process.

Stephanie will be especially pleased to hear your feedback. Her patience, positivity, and dedication to helping our clients are qualities we truly value, and it's wonderful to know they made a difference to your experience.

We really appreciate you taking the time to leave a review and wish you all the best in your new home.

Kind regards

Valutata 5 stelle su 5

Fantastic Rental team at Persoanl Agent

Due to family circumstances we needed to turn to Personal Agent for advice and support with regards to some tenants we had. They were fantastic and guided us through the whole situation. Stephanie and her colleagues were really supportive and helpful. Can't recommend them highly enough if you are a landlord.

30 maggio 2026
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Risposta di The Personal Agent

Dear Hilary,

Thank you for sharing your experience. We understand that dealing with tenancy issues can be stressful, especially when personal circumstances add further challenges, so we're pleased we could be there to help when you needed us.

Stephanie and the team work hard to provide practical advice and clear guidance, and it's wonderful to hear that their support made a positive difference. Your feedback means a great deal to us, and we're grateful for your recommendation.

Wishing you all the very best, and please don't hesitate to get in touch if we can assist you again in the future.

Kind regards

Valutata 5 stelle su 5

Becky has been extremely efficient…

Becky has been extremely efficient since the start of my most recent tenancy, the second one with The Personal Agent so far.
She has been on it with every issue and question I raised and she has been very helpful, responding quickly and with clarity.

2 giugno 2026
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Risposta di The Personal Agent

Dear Nico,

Thank you for your kind review and for choosing us again. We're delighted to hear that Becky has been so helpful, responsive, and efficient throughout your tenancy. We'll be sure to pass on your lovely feedback to her.

Kind regards

Valutata 5 stelle su 5

The team

The team, and especially Stephanie have been very helpful as one tenant moved out and we start to look for another. Thanks for making it easy!

2 giugno 2026
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Risposta di The Personal Agent

Thank you for sharing MD, and for your 5-star review

Valutata 5 stelle su 5

Personable Agent

Organised, well briefed on both the property and the market, punctual and a clear communicator. Thank you

26 maggio 2026
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Risposta di The Personal Agent

Thats great to hear, and thank you for sharing.

Valutata 5 stelle su 5

We’ve been customers for over a decade

We’ve been customers for over a decade. Great experience. Very responsive. Becky has been particularly helpful. She listens fully and takes prompt action where needed.

29 maggio 2026
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Risposta di The Personal Agent

That is great to hear, and thank you for trusting and using us to help you over the last decade. We really appreciate your support.
Kind regards

Valutata 5 stelle su 5

Supportive, helpful and efficient

The Epsom branch is a really great team. We have rented our flat in Capitol Square with them for five years and they have always been helpful and efficient. In particular, Stephanie has been really supportive and helpful and she has frequently gone above and beyond in answering our queries and advising us of our options.

28 maggio 2026
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Risposta di The Personal Agent

Dear Lily,
Thank you for your kind words and for trusting us with your property over the last five years. We're delighted to hear that you've had such a positive experience with the Epsom team. Stephanie will be especially pleased to hear your feedback, and we're glad her support and advice have been so valuable. We really appreciate your continued trust in us.
Kind regards

Valutata 5 stelle su 5

Fantastic Letting Agency!

Letting or buying a home comes with natural challenges and stresses that need to be overcome. It is unavoidable and inevitable, and I would not look for an agency to remove these from the wake. What I do look for is a partner, who can walk me through the process, think creatively, and who shows genuine care for the outcome that I am looking for. Callum Kirby and The Personal Agent have been fantastic partners throughout my journey and I feel well looked after as a result. I also want to thank Natasha Sanchez for stepping in and providing equal service and partnership when Callum was OOO. What a great team! I strongly recommend this agency.

16 maggio 2026
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Risposta di The Personal Agent

Dear Kristen,
Thank you for such a thoughtful review. We're delighted to hear that Callum provided the support, guidance, and partnership you were looking for throughout your journey. It's also wonderful to know that Natasha was able to step in seamlessly and deliver the same level of care while Callum was away.

We really appreciate your recommendation and your kind words about the team.

Kind regards

Valutata 5 stelle su 5

Very good service

Staff were all very pleasant maintained contact throughout Advert was clear with very good photos
Process once new tenants found was well prepared and not delayed

30 aprile 2026
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Risposta di The Personal Agent

Thank you for your review, and for sharing Sue

Valutata 5 stelle su 5

I emailed a question as i didn’t …

I emailed a question as i didn’t understand something and within seconds i had a reply explaining to me from Stephanie
She was very helpful

Thank you Stephanie F

19 maggio 2026
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Risposta di The Personal Agent

Thats great to hear, and thank you for sharing Karl

Valutata 5 stelle su 5

Great service from Stephanie and Liam

Great service from Stephanie and Liam, helping me manage the end of a tenancy and starting the process of selling the house. Very speedy and great communication from them both

15 maggio 2026
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Risposta di The Personal Agent

Hi Howard,
Thank you so much for your kind words! It’s been a pleasure helping you through the tenancy process and getting started with the house sale. We really appreciate your feedback and wish you all the best moving forward.
kind regards

Valutata 5 stelle su 5

Stephanie. Personal Agent. Epsom

Stephanie has been very helpful. She is knowledgeable and easy to talk to, and didn't make me feel I was asking silly questions. She also got back to me straight away when I emailed her with more questions, and got things sorted out quickly.
Thank you Stephanie 😊

1 maggio 2026
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Risposta di The Personal Agent

Hi Terry,
Thank you so much for your kind feedback. We’re delighted to hear Stephanie was so helpful, supportive, and quick to assist throughout the process. We’ll be sure to pass on your lovely comments to her!
Kind regards

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