TMW are my go-to for all my mortgage needs for my small rental portfolio. Daniel was particularly helpful recently when I applied for additional lending. He carefully talked me through all options and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Lydia was brilliant with her explanations of what was going on while she navigated a Portfolio Mortgage request. Nothing was too much trouble. Lydia did in a morning what others have taken days to do.... Leggi di più
I had an excellent experience with Stephanie Bartlett. She was professional, knowledgeable and patient throughout the mortgage process. Stephanie clearly explained the available options, answered all... Leggi di più
I’ve used Daniel Morris three times now at The Mortgage Works for my BTL mortgages, and he is always my first port of call whenever we have a query. Daniel is extremely professional, knowledgea... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su The Mortgage Works
Scritti dall'azienda
The Mortgage Works is the buy to let lender of Nationwide Building Society.
Whether you’re looking to purchase a new property, want to remortgage or need to borrow more, we’ve got a range of products and specialist staff to support you with your mortgage.
We’ve been providing buy to let mortgages since 1988, so you can be sure your mortgage will be with one of the most experienced lenders in the business.
Informazioni di contatto
Pipers Way, SN38 1NW, Swindon, Regno Unito
- www.themortgageworks.co.uk
4,7
Eccellente
3K recensioni
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Risposta di The Mortgage Works
We're so pleased to hear that you experienced great communication and quick appointments. Providing professional service is always our goal, and we appreciate your kind words!
I spoke with Laura Young who made what…
I spoke with Laura Young who made what felt like a very difficult problem simple, by talking me through and explaining things thoroughly. I can't thank her enough
10 agosto 2026
Non scritta su invito
Risposta di The Mortgage Works
We are so pleased to hear that our team member was able to simplify a difficult problem for you. We appreciate you acknowledging the thorough explanation and assistance you received.
Great service
Great information, easy process, would definitely recommend and use again, a special thankyou to Beth Carter for being super helpful! she was fantastic :)
30 luglio 2026
Non scritta su invito
Risposta di The Mortgage Works
We're so pleased to hear that you found our information great and the process easy! It's wonderful that you would recommend and use us again. We'll be sure to pass along your special thanks to Beth for being super helpful and fantastic.
Inspector Morse
My experience with ‘inspector’ Morse,,,Andrew that is was exceptional. Andrew went above and beyond all expectations to resolve my problem. He was professional, friendly and is brilliant at his job. Well done inspector, keep up your amazing work 👏👏👏👏
10 agosto 2026
Non scritta su invito
Risposta di The Mortgage Works
We're so pleased to hear about your exceptional experience with our representative. We appreciate you highlighting their professionalism, friendly demeanor, and dedication to resolving your problem. Thank you for sharing your positive feedback!
Effective communication
Effective communication and demonstration of an understanding of our requirement. Very quick response to our questions.
7 agosto 2026
Risposta di The Mortgage Works
We're so glad to hear that our communication was effective and that we demonstrated a clear understanding of your needs. We appreciate your kind words about our quick responses!
Remortgage of buy to let property …
It was so easy to be approved for a remortgage of one of my buy to let properties. I dealt with Patrick Cross, a mortgage advisor with the Mortgage Works. He was able to provide all the information I needed to decide on which mortgage suited me best. Patrick made the whole process run very quickly and smoothly. I provided the information and figures requested and was delighted to find out I had been approved for a mortgage in just a few days. I certainly wasn't expecting it to be as easy as this! I was also delighted to find the interest rate on my 5 year fixed deal to be one of the best available. Will definitely use Mortgage Works again.
31 luglio 2026
Risposta di The Mortgage Works
We are so pleased to hear about your positive experience with us and that the remortgage process for your buy-to-let property was smooth and efficient. It's wonderful to know that our team was able to provide the information you needed to make an informed decision and secure a great interest rate. We truly appreciate you sharing your satisfaction with our services and look forward to assisting you again in the future.
Great service
Great service! I worked with Beth Carter, who was very understanding, helpful, and supportive throughout. I really appreciated her assistance and would highly recommend her.
6 agosto 2026
Non scritta su invito
Risposta di The Mortgage Works
We're delighted to hear you received such great service. It's wonderful to know that our team member was understanding, helpful, and supportive throughout the process. We truly appreciate your high recommendation.
Darren was very helpful and…
Darren was very helpful and professional in his mortgage advice given. Thank you.
6 agosto 2026
Risposta di The Mortgage Works
We're happy to hear that your experience was helpful and professional. We appreciate your positive feedback!
Risposta di The Mortgage Works
We're so glad to hear you had a positive and helpful conversation with us. We appreciate your kind words!
The telephone call was distinct and…
The telephone call was distinct and correct. Very knowledgeable answered all of our many questions. An overall really good experience.
6 agosto 2026
Risposta di The Mortgage Works
We're so happy to hear that our telephone call was distinct and that we could answer all of your questions knowledgeably. We truly appreciate your positive feedback!
Professional and helpful explained…
Professional and helpful explained options clearly
27 luglio 2026
Risposta di The Mortgage Works
We are so pleased to hear that our team was professional and helpful, and that we clearly explained your options. Thank you for your kind words!
Gave me information needed and rang…
Gave me information needed and rang when said and kept me updated all along
30 luglio 2026
Risposta di The Mortgage Works
We're glad we could provide the information you needed and keep you updated. Thank you for your kind words!
Excellent service from Laura McBurney
Excellent service from my mortgage consultant, Laura McBurney. Process started on Monday morning with an initial consultation and by Friday morning I had a confirmed mortgage offer with the solicitor.
Laura is both professional and personable, and made the whole process stress free.
7 agosto 2026
Non scritta su invito
Risposta di The Mortgage Works
We're so pleased to hear about your excellent experience. It's wonderful to know that our mortgage consultant provided such professional and personable service, making the process stress-free and efficient.
Six months of excessive revert-to rate…
Six months of excessive revert-to rate interest incurred.
TMW do not understand their own underwriting policies.
Confusion reigns between teams.
Contradictory advice follows.
All while the client battles to get his own mortgage resolved.
I’m an organised professional landlord with all documents to hand.
TMW know better than my city’s Planning Deparment and Housing Officers, contradicting planning approvals and an HMO Licence in force…
Quite extraordinary people to try and deal with…
6 agosto 2026
Non scritta su invito
Risposta di The Mortgage Works
We appreciate you sharing your detailed feedback regarding your recent experience. We are truly sorry to hear about the difficulties you encountered with the revert-to rate interest, the confusion between our teams, and the conflicting information you received. We understand how frustrating it must be to navigate these issues, especially as an organized professional landlord. We are reviewing your comments to understand where we can improve our processes and communication to prevent similar situations in the future.
The mortgage advisor was very professional. …
The mortgage advisor was very professional and helpful. All apppointments were on time, by telephone and email comfirmation. Things were explained clearly and my personal lack of technical ability was taken into account. The whole process was quick and trouble free.
10 luglio 2026
Risposta di The Mortgage Works
We're so pleased to hear that your mortgage advisor was professional and helpful. It's great to know that appointments were timely and explanations were clear, making the process quick and trouble-free for you.
fast and efficient service
fast and efficient service. carly was very helpful and a pleasure to deal with.
5 agosto 2026
Risposta di The Mortgage Works
We're so pleased to hear that you experienced fast and efficient service. We appreciate you sharing your positive feedback about our helpful team member!
Calling in regards to a product switch
The service in regards to a product switch was excellent from start to finish, Katie was thorough and attentive. I much appreciated how smooth the whole process was and my problem was solved within the phone call. I feel more at ease calling the centre with any future concerns, thank you again. I don’t normally send reviews but I feel as this was necessary.
6 agosto 2026
Non scritta su invito
Risposta di The Mortgage Works
We are so pleased to hear about your excellent experience with us! It's wonderful to know that the product switch process was smooth and that your problem was resolved efficiently. We truly appreciate your kind words and are glad you feel more at ease.
Beth Carter is a delight
Beth Carter dealt with my mortgage applications and has been incredibly helpful, quick to come back to you and a delight to deal with. Thank you.
6 agosto 2026
Non scritta su invito
Risposta di The Mortgage Works
We are so happy to hear about your positive experience with our mortgage application process. We appreciate you sharing your kind words!
Explained things clearly,listened very…
Explained things clearly,listened very well and was eager to help
29 luglio 2026
Risposta di The Mortgage Works
We're delighted to hear that our team clearly explained things and listened attentively. We appreciate your kind words about our eagerness to help.
Fantastic service from Daniel at TMW
Fantastic service from Daniel at The Mortgage Works. Clear advice, quick communication, and a genuinely supportive approach. He was calm, clear, and knowledgeable - making sure I understood all my options without ever feeling rushed or pressured.
Daniel’s professionalism and genuine care made a huge difference to what can be a stressful process. I’m very grateful for his support and highly recommend him.
5 agosto 2026
Non scritta su invito
Risposta di The Mortgage Works
We're delighted to hear about your positive experience with our team member. It's wonderful to know that you received clear advice, quick communication, and felt supported throughout the process. We're glad that you found the approach calm, clear, and knowledgeable, ensuring you understood all your options without feeling rushed or pressured. We appreciate your kind words about the professionalism and care provided, and we're pleased it made a difference during what can be a stressful time. Thank you for your high recommendation.
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