My kid's twist mattress has gone mouldy on the underside while they used it! I have to say I'm rather shocked by this. We purchased the mattress at the end of 2021 and it's been in use since then with... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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My kid's twist mattress has gone mouldy on the underside while they used it! I have to say I'm rather shocked by this. We purchased the mattress at the end of 2021 and it's been in use since then with... Leggi di più
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Amazing customer service from The Little Green Sheep. After a small issue with my baby’s Moses basket, Demi responded straight away and arranged a replacement that arrived the very next morning. Could... Leggi di più
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Customer service is horrible at responding! They go weeks without responses. A company that sells newborn items should know the urgency of getting a response. They take so long to get back to you! E... Leggi di più
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Ordered moses basket bundle after horrible experience elsewhere. Products arrived next day. One screw was damaged but quickly replaced by Demi. Customer service has been great, fair prices and free ne... Leggi di più
The Little Green Sheep was born in 2007 from a simple idea… To provide the very best for babies! This led us to discovering natural and organic materials and creating beautiful, long-lasting products that are away from chemicals.
The Green, CV37 0JE, Stratford Upon Avon, Regno Unito
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Solitamente risponde entro 2 settimane
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Demi was fantastic in helping us with our assessment with great response times and swiftly resolving our issue
Very helpful that went above and beyond! It’s unusual these days to get the “personal touch” from a company. They kept me fully informed, offered helpful alternatives and I would definitely recommend their products and online service. Not a one size fits all approach.
Next day delivery - should have been delivered on Friday 1st of August as it was order before their cut off for next day(ordered on the 31st. We chose this company as we had our little one early and needed the Moses basket and it didn’t arrive until the Monday. The quality of it is poor, none of the screw holes have been drilled deep enough so makes it unfit to be used due to it not being sturdy. I would in any case avoid using the little green sheep. Customer care are also not that much help as you’d expect when your spending a healthy chunk of money on an item.
We purchased a 90 x 190 mattress and found it to be extremely firm—so much so that even our children complained about it. When we tried to return it, the company refused, unlike most other reputable mattress providers who offer more flexible return policies.
They claim to follow the Lullaby Trust’s guidelines, but those are intended for infants up to 12 months old not for older children. We had high hopes for a natural, comfortable mattress, but were left very disappointed. We’ve now had to buy mattress toppers just to make it bearable. They really need to reconsider both their mattress design and their customer service approach.
We ordered the Moses basket with stand and though it looks nice in pictures, we were unable to use it as putting the stand together was impossible.
The dow joints do not fit snug, and even when put in place and tightened with the screws below, the stand will not sot square and sits loose; the legs do not fit properly in to the piece of wood when screwed in place. In short, the parts just seem really poor and as such, we weren't able to put it together properly.
I messaged the company, and to be fair they sent a replacement stand so I can't complain there. However, this stand was even worse. With the Dow joints in place and screws tightened, again, the stand seems loose and you could literally pull a leg towards you no force what so ever to test the sturdiness when screwed, only for it to come apart. In no way shape or form would you risk putting a basket on the structure with a child in it.
Not much else to say, customer service seems sound enough at the moment but we are left with a baby without a cot for the house and with two stands sent, the second even worse than the first, it seems there's a manufacturing problem. A cursory look at other reviews would say much the same with this product it would seem.
I'll be looking for a full refund for this cot and won't be using the company in the future.
Brilliant customer service. Very quick to respond and sent free of charge a replacement part for a Moses basket. Thank you.
Products arrived as described and ahead of the expected timeframe. Great customer service.
I contacted The Little Green Sheep with a enquiry and they responded so quickly and efficiently. I couldn’t recommend this business enough. Thankyou once again!
They have helpful customer service, and their products are organic, breathable, and non-toxic, which is great for the peace of mind of a first time mom!
Beautiful products. There was an issue with something in my delivery when it arrived which was instantly resolved and a replacement was delivered the very next day. Speedy customer service and response time was very quick from Tegan in customer services. Will definitely keep using their products.

Risposta di The Little Green Sheep
Had an issue applying a discount code and it was fixed by the team within 20 minutes. Excellent service.

Risposta di The Little Green Sheep
I purchased a moses basket from The Little Green Sheep, which we were really happy with. Unfortunately it then developed a fault with one of the handles, which frayed. I contacted The Little Green Sheep and within 24 hours they had dispatched a replacement basket to me. Excellent customer service, and a lovely product.

Risposta di The Little Green Sheep
Excellent product and customer service!
Highly recommend!

Risposta di The Little Green Sheep
There were a few issues with my order but the customer service was excellent and I’ve ended up with high quality, beautiful products

Risposta di The Little Green Sheep

Risposta di The Little Green Sheep
Amazing customer service, would highly recommend and will be purchasing from this company again!

Risposta di The Little Green Sheep
Very helpful staff, I had an issue I needing resolving and they were quick to sort it. 5* service...will buy again :)
Thanks to Tegan for providing great customer service x

Risposta di The Little Green Sheep
Do not buy the moses basket or stand. They barely last 2 months. It's been designed to be particularly flimsy so that the plastic edges keeping the basket in place snap easily and the handles break apart to force you to buy another or prevent you from handing on.

Risposta di The Little Green Sheep
Not great moses basket. The basket smells upon opening the box. The sheet is not compatible with the mattress and does not fit, it absolutely huge. The stand does not take 25 minutes to construct, more like 2 hours and with two people. You will also need power tools, screw driver is not adequate.

Risposta di The Little Green Sheep
The worst customer experience!
I do not recommend ordering from this company. Paid for next day delivery a week ago, mattress still not here and when you contact them the promise you the next day but it never arrives.
So our son is having to sleep in old cot bed even though new bed has been delivered,
I would stay well clear of this company if I knew what I did now.

Risposta di The Little Green Sheep
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