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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price. I was concerned about the delivery because I ob... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The router I ordered from the IT Bay arrived next day and my son-in-law fitted it a couple of days later. It was easy to fit, it was replacing an older one in our motorhome, and the speeds we are get... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful when I made an enquiry, after the enquiry, I purchased an item, the next day it was delivered, 5 stars. Also very competitive pricing, highly recommended!

L'azienda ha risposto

Valutata 5 stelle su 5

Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di computer e accessori

Scritti dall'azienda

The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(241)

30 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great Price & Product, decent service too

Great price, next day delivery on our new HP Laserjet. Responsive customer service emails from an actual person (thanks Hannah!). All in, very happy customer.

15 gennaio 2024
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Risposta di The IT Bay

Thank you for your kind words Jay! We are glad to hear you have enjoyed your experience with The IT Bay and look forward to being of service in the future

Valutata 5 stelle su 5

Low price, Fast delivery

I purchased a brand new Dell P3223QE (32", 4K, IPS). It arrived the next day, well packaged. The new monitor is also awesome and reading on the big screen is so much easier to my eyes. There's no bad pixels. The order status updates were fast.

11 gennaio 2024
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Risposta di The IT Bay

Thanks for leaving us feedback and really pleased you are happy with your purchase.

Valutata 5 stelle su 5

My first shop with the ITBay

My first shop with the ITBay, Cheapest hub price I could find, Delivery was super quick. Will use again, thank you, Andrew.

3 gennaio 2024
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Risposta di The IT Bay

Many thanks Andrew, hope to see you again in the future.

Valutata 5 stelle su 5

Good experience

Best price, next day delivery and product works fantastically. Really pleased with our purchase and will use the IT Bay again.

3 gennaio 2024
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Risposta di The IT Bay

Thanks for taking time to leave feedback. We're delighted you had a positive experience shopping with us.

Valutata 3 stelle su 5

Good price but....

Good price, fast delvery.
Let down by a near three month wait for TopCashBack refund, still outstanding.

11 settembre 2023
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Risposta di The IT Bay

Thank you for taking time to leave feedback. We can certainly look into your Top Cashback query if you contact our customer services team with the order details. Normally Top Cashback payments are processed within 4 weeks.

Valutata 5 stelle su 5

Fast speed of delivery

Fast speed of delivery, great price. Well done team!

27 novembre 2023
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Risposta di The IT Bay

Thank you for the feedback Jane. We're pleased you were happy with the shopping experience at The IT Bay.

Valutata 5 stelle su 5

Outstanding customer service

I wanted a USB-C monitor and spotted one on The IT Bay. As they advertise, I received my order the next working day. On checking, I found that it was a slightly older model than advertised which didn't have the USB-C port. Within just a few hours of sending an email, I had the pleasure of speaking to Hannah, who explained what had happened. Hannah was an absolute star. She organised the return of the item I had been sent for the next day and quickly arranged for the correct model to arrive at a time I was available. Each day, she kept in contact with me to explain what was going on. Thank you Hannah and The IT Bay for the excellent service. As for the monitor I purchased, it's fantastic and was at a great price. I couldn't be happier. I'll certainly be shopping again at The IT Bay!

20 ottobre 2023
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Risposta di The IT Bay

Thank you so much for taking the time to leave your review. We are sorry for the initial error made on this monitor. Thank you for your patience and allowing us to rectify this for you. We look forward to being of service again in the future

Valutata 5 stelle su 5

I ordered a 4k screen for my office

I ordered a 4k screen for my office.
It came really quickly. Good value.
It was missing the uk plug, I sent an email about it and helpful Hannah was on is straight away and it arrive first thing the next day. Top quality service and product offering.

19 ottobre 2023
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Risposta di The IT Bay

Many thanks for the feedback and sorry about the mixup with the plug.

Valutata 5 stelle su 5

Bought a docking station there that was…

Bought a docking station there that was faulty. I am giving full marks here for excellent customer service. Return was handled exemplarily well.

10 ottobre 2023
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Risposta di The IT Bay

Thanks for the feedback and glad we were able to process the return smoothly for you.

Valutata 5 stelle su 5

Ordered a Surface Pro laptop having…

Ordered a Surface Pro laptop having researched IT Bay history. Arrived quicker than expected, well packaged. Great communication. Perfect experience.

5 ottobre 2023
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Risposta di The IT Bay

Thank you so much for your kind words. It genuinely means a lot to us.

Valutata 5 stelle su 5

Bought a refurbished gaming monitor for…

Bought a refurbished gaming monitor for a fraction of the price of a new one, graded a B but there's literally not a mark on it. Great service and next day delivery. Thank you, would definitely order again.

28 settembre 2023
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Risposta di The IT Bay

Thanks Dan, hope to see you again in the future.

Valutata 5 stelle su 5

Fantastic Service

The service I received from this company was fantastic from start to finish. I used the chat facility to ask a couple of questions regarding an item, each time the response was fast and efficient but with a nice human touch, a refreshing change from those awful chatbots! Ordering was simple, delivery quick and communication throughout was excellent. Microsoft advised I needed this item, unfortunately it didn’t fix the problem, which turned out to be something else. I contacted IT Bay to explain the situation, Hannah was great and took me through the whole returns process. The refund was in my bank account in less than a week of receipt. If more UK companies provided this level of service, life would be a lot easier. Well done IT Bay, I will definitely use you again and recommend to others.

18 agosto 2023
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Risposta di The IT Bay

Thank you so much for taking the time to leave your review! We look forward to being of service again in the future

Valutata 5 stelle su 5

Excellent

First rate and no hassle service. My products arrived on time next day and well packaged and communication from IT Bay was first class with absolutely no issues. As an added bonus it was an excellent price too and I know they will be first on my list for future purchases.

30 giugno 2023
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Risposta di The IT Bay

Thanks for the positive feedback, we hope to see you again in the future.

Valutata 5 stelle su 5

Great consultants, great service

Found great value in Hannah the human consultant I chatted with, who helped me find the device I was looking for. Highly recommend!!

14 luglio 2023
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Risposta di The IT Bay

Thank you for your kind feedback. We've shared your comments with Hannah and she's very pleased!

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