Their Perfect Gift Recensioni 

252
•
TrustScore 2.5 su 5

2,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 1 stelle su 5

The absolute worst experience ever. We didn’t spend the original physical cards in time. Had to fill out loads of forms to get them re-activated (for a significant fee I might add) The balances could... Leggi di più

Valutata 4 stelle su 5

Excellent service by the customer service team who resolved my queries and issues of he same day! Good product and usable across most Europe making it ideal gift for overseas friends. The only minor d... Leggi di più

Valutata 5 stelle su 5

After initially writing a misinformed view, I have to say this company genuinely cares about its customers, and does what it can to put things right. Please check spam messages when waiting for a... Leggi di più

Valutata 3 stelle su 5

My children received cards as a Christmas present from a relative in New Zealand. We tried to download the app on our android devices but could only get so far as the app only seems fully compatible... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di prodotti promozionali
  2. Agente di mobile money
  3. Impresa nel settore dei mass media

Scritti dall'azienda

Our Gift Cards can be redeemed anywhere in the world that accepts Mastercard, on-line or in-store. We can ship the cards to anywhere within the UK, EU & SEPA region of countries.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

252 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 7% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,6

Tutte le recensioni

(252)

17 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My Exceptional Experience with Their Perfect Gift!

My experience with Their Perfect Gift has been outstanding! Firstly, receiving a preemptive email about the upcoming virtual Mastercard gift card, along with clear information on the sender's email addresses, immediately instilled confidence and eliminated any concerns about potential fraud.

Shortly after, I received a prompt email notification stating, 'Your Virtual Their Perfect Gift Mastercard® Gift Card is ready! The accuracy and speed of this communication were impressive and left me genuinely delighted.

The activation process was remarkably smooth, with straightforward instructions and minimal required details. Within moments of completing the activation steps, my card was ready for use – a seamless and efficient process that deserves commendation.

Moreover, I had an inquiry addressed to customer service email, and to my surprise, I received feedback within the same day, in less than three hours! The quick and responsive customer service greatly enhanced my overall satisfaction.

Thank you for providing such a streamlined and customer-centric experience. I am now excited and ready to indulge in some shopping with my Their Perfect Gift Mastercard. Kudos to your team for delivering excellence!

10 gennaio 2024
Non scritta su invito
Valutata 4 stelle su 5

The cards are great

The cards are great, the kids feel really grown up! App looks easy to use. I had some issues with the activation codes but there was an email address and the response was quick and efficient. Tanya was very helpful! So I was impressed with how they sorted it out.

3 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

These are great gift cards that can be…

These are great gift cards that can be spent anywhere, unlike others that tie you to certain shops/brands, I had a few issues, one being the delivery time, I emailed and was answered back by Tom now bare in mind it was late evening 9pm, Tom checked they had been sent and re sent 2 more just incase the originals didn't arrive, they did the next day...the 2nd issue which was more down to me, when I activated the cards the balance wasn't showing, I emailed again and this time I was answered by Tanya, she was great, emails were quicky replied to and Tanya found the solution and now my cards are up and running and the balance is showing, I would highly recommend these card and if you do have a problem the service team are straight on it, no waiting days for an answer.. thank you Tom and Tanya.

30 dicembre 2023
Non scritta su invito
Valutata 4 stelle su 5

Good

I had a few issues activating the card but the customer service over Christmas was excellent. Unfortunately my card was not personalised as ordered but the company has said they will refund because of this.

27 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

The ordering process was easy, but the customer services (and Tom in particular) are exceptional. When my card didn't show up he was very fast to help, gave me a solution instantly, Sent another card and got me set up again. It was a Christmas present so also during what must be the busiest time of year. Would absolutely recommend.

21 dicembre 2023
Non scritta su invito
Valutata 4 stelle su 5

Fixed the issues super quick …

Unfortunately the at first the card did not work. However as soon as I got in contact via email the help I received was great. Tom got the card working and was really helpful. It took less than 24 hours to fix. Really impressed.

19 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Thanks Tom

Having trouble with Royal Mail not delivering but Tom is being very helpful, Thanks

16 dicembre 2023
Non scritta su invito

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