The iFISH Store Recensioni 

5169
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

I had a great experience using iFish. I had made an error upon placing my order and customer service directly called and emailed me to resolve the error before my shipment was delayed and even gave me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Every single time I order new fish for my I am blown away by the color and quality. The cichlids are too quality and always arrive healthy. To date I have not lost any fish to shipment issues. Nor wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

One of the best merchants I have delt with, in the aquarium hobby industry. The staff in customer service worked with me to insure I purchased the best-fit livestock for my aquariums. Great communic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My fish was healthy in thriving. I was nit happy with the delivery free. That's expensive when my fish was only 10 dollars then I paid 49.99 for a delivery fee. I won't be ordering from here again!!

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di pesci tropicali
  2. anche in
  3. Negozio di animali

Scritti dall'azienda

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

5K recensioni

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4,6

Tutte le recensioni

(5169)

318 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast delivery and the livestock was…

Fast delivery and the livestock was delivered healthy !

14 settembre 2026
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Risposta di The iFISH Store

Hi Joshua;

Happy to hear your African Cichlids arrived quickly, healthy, and ready to settle into their new home! Thanks so much for giving us a try….we really appreciate it!

Valutata 5 stelle su 5

My fish was healthy in thriving

My fish was healthy in thriving. I was nit happy with the delivery free. That's expensive when my fish was only 10 dollars then I paid 49.99 for a delivery fee. I won't be ordering from here again!!

8 settembre 2026
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Risposta di The iFISH Store

Hi Tiffany;

We completely understand. When the fish itself is only $10, the cost of shipping can definitely feel like a lot! Unfortunately, shipping live fish safely means carefully packing them in an adequate amount of water in a box made larger with styrofoam insulation for temperature management. Add on the overnight shipment and it can get expensive. Nevertheless, we are committed to making no profit on shipping to try to keep that cost as low as we can. We’re really glad you decided to give us a try, though, and most importantly, that your OB Peacock arrived healthy and is thriving. Thank you for the 5 stars and for sharing your experience!

Valutata 1 stelle su 5

The fish all arrived alive but I…

The fish all arrived alive but I realized the next morning that two of the yellow tailed ACIA had ick which quickly spread to my other fish. The tank was very well established for at least ten years without any problems. I was unable to save any of them. And everything in my fish tank died including all of my older fish. I hate to give bad reviews but I thought other people should know. I never called them about the issue because I figured it wouldn’t have mattered.

8 settembre 2026
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Risposta di The iFISH Store

Hi Pauletta;

We’re really sorry to hear this, especially knowing you lost not only the new fish but your longtime fish as well. We completely understand how upsetting that must have been.

We do want to clarify one important point, though…it absolutely matters that you contact us at the first sign that something doesn’t look right. We ask customers to reach out immediately so we can gather information about how the fish appeared upon arrival, the acclimation process, tank parameters and what symptoms they’re seeing. In many cases, that gives us an opportunity to work with the customer and help turn the situation around before it progresses.

We really wish we’d heard from you when you first noticed the spots on the Yellow Tail Acei so we could have tried to help. We’re very sorry we didn’t have that opportunity.

Valutata 5 stelle su 5

Excellent service

Excellent service, the fish arrived in very good condition and on time, I will definitely buy from this store again, thank you.

8 settembre 2026
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Risposta di The iFISH Store

Hi Jorge;

Thank you for the 5-stars! We’re really happy to hear your discus arrived healthy and right on time. It’s always great hearing from returning customers, and we appreciate you choosing us again. Enjoy your new discus, and we’ll be here whenever you’re ready for your next addition!

Valutata 5 stelle su 5

Above and beyond customer service

I had a great experience using iFish. I had made an error upon placing my order and customer service directly called and emailed me to resolve the error before my shipment was delayed and even gave me stocking tips on my order. I wish I had taken her name down! Fish arrived on time and in great condition, I will definitely use ifish again.

8 settembre 2026
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Risposta di The iFISH Store

Hi Ted;

Thank you! We’re really glad we caught the issue before it delayed your order…and we’re always happy to help with stocking questions along the way. It’s great to hear your African Cichlids arrived right on time and in great shape. We really appreciate you giving us a try and look forward to helping you again!

Valutata 5 stelle su 5

New Favorite Fish Store

Healthy fish, fast shipping and great customer service. Will forever be getting all future fish from here!

9 settembre 2026
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Risposta di The iFISH Store

Hi Matthew;

Thank you! We’re really happy to hear your African Cichlids arrived healthy and that you had a great experience with us. We really appreciate you returning again to stock your tank. We’ll be here to help again in the future! Happy fishkeeping!

Valutata 5 stelle su 5

Amazing fast service

Amazing fast service. My water pets arrived healthy and look amazing

8 settembre 2026
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Risposta di The iFISH Store

Hi Terrell;

That’s awesome to hear! We’re happy your African Cichlids arrived healthy and ready to go. Thanks so much for your support, and enjoy your new water pets!

Valutata 5 stelle su 5

Every single time I order new fish for…

Every single time I order new fish for my I am blown away by the color and quality. The cichlids are too quality and always arrive healthy. To date I have not lost any fish to shipment issues. Nor within the first two years of ordering them. Only place I will order from from now on

8 settembre 2026
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Risposta di The iFISH Store

Hi Christopher;

We love hearing this! It means so much that you’ve trusted us with your cichlids for the past couple of years. We’re always happy to see you come back! Enjoy your newest additions to your aquarium!

Valutata 5 stelle su 5

Good

I like my item

2 settembre 2026
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Risposta di The iFISH Store

Hi Eric;

Thanks for coming back to us to stock your tank! We’re glad that you’re pleased with your Gouramis and hope we can help you again in the future. Until then, happy fishkeeping!

Valutata 5 stelle su 5

Great communications

Great communications

31 agosto 2026
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Risposta di The iFISH Store

Hi George;

Thanks for the 5-stars! We really appreciate you giving us a try and hope you’re enjoying your new Discus. Happy fishkeeping!

Valutata 5 stelle su 5

Great communication

Great communication, fast shipping and beautiful fish. Couldn’t be more happy!!

31 agosto 2026
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Risposta di The iFISH Store

Hi Anthony;

Thanks for the review! We’re glad you’re happy with your new African Cichlids and that everything went smoothly from start to finish. We really appreciate you choosing us and hope you enjoy those beautiful fish!

Valutata 5 stelle su 5

It was a great well understood…

It was a great well understood process.i got mine live and well my Oscar’s are thriving

31 agosto 2026
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Risposta di The iFISH Store

Hi Chad;

So glad to hear your Oscars arrived healthy and are thriving! Thanks for giving us a try and for sharing your experience. We really appreciate it and hope you enjoy those Oscars!

Valutata 5 stelle su 5

Beautiful fish.

My fish are healthy and happy.

31 agosto 2026
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Risposta di The iFISH Store

Hi Julian;

That’s exactly what we like to see…happy fish! Thanks for giving us a try! We hope you enjoy these newest additions to your aquarium. Happy fishkeeping!

Valutata 5 stelle su 5

One of the best merchants I have delt with

One of the best merchants I have delt with, in the aquarium hobby industry. The staff in customer service worked with me to insure I purchased the best-fit livestock for my aquariums. Great communication and service. Everything arrived alive and healthy and acclimated very well.

22 settembre 2026
Non scritta su invito
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Risposta di The iFISH Store

Hi Bob;

Thank you so much! We’re really glad our team could help you choose the right livestock for your aquariums and they settled in nicely! We appreciate the kind words and are happy to have you as part of our fishkeeping community!

Valutata 1 stelle su 5

Got fish shortly after they got ich and…

Got fish shortly after they got ich and all died

31 agosto 2026
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Risposta di The iFISH Store

Hi William;

We’re very sorry to hear that you had problems with your Firemouth and Jack Dempsey Cichlids. This review is the first we’ve heard that there was an issue. While you confirmed that the fish had been delivered by FedEx, there was no mention at the time that they appeared unhealthy.

We really wish you had contacted us as soon as you noticed the first signs of ich or anything else concerning. We would have been happy to work through it with you and, in many cases, can help turn a situation around when we’re notified early.

Unfortunately, at this point we don’t know how the fish appeared when they arrived, how long it was before you noticed symptoms, whether our recommended acclimation procedure was followed, or the conditions and water parameters of the tank they were introduced into. All of those details are important in understanding what may have happened.

We’re always here to help when there’s a problem, and we encourage our customers to reach out to us right away so we have the opportunity to do just that.

Valutata 5 stelle su 5

Quick service

Quick service

25 agosto 2026
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Risposta di The iFISH Store

Hi Michael;

Thanks so much for coming back to us! We really appreciate the 5 stars and are glad we could get your African Cichlids to you quickly. Enjoy your fish!

Valutata 5 stelle su 5

Discus

Ordered 6, 2" Discus, well packaged arrived on time and they all doing well.

24 agosto 2026
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Risposta di The iFISH Store

Hi Sylvanus;

Glad to hear all six Discus arrived safely and are doing well! Thanks so much for giving us a try. We hope you enjoy watching them grow!

Valutata 5 stelle su 5

Mr. Joseph Harris

Fish are living well

24 agosto 2026
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Risposta di The iFISH Store

Hi Joseph;

Great to hear your African Cichlids are doing well! Thanks for giving us a try, and we hope we can help you again in the future. Happy fishkeeping!

Valutata 5 stelle su 5

Great second order

Great second order. I stocked my new tank with the small discus fish. Love the fish. Packed good the fish wasnt stressed out. They look beautiful. They have great customer service. Good experience all the way. Thank you Leaschia

24 agosto 2026
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Risposta di The iFISH Store

Thanks so much, Leaschia! We love hearing that your new discus are looking beautiful and settling into their new tank so well. Thanks for choosing us again…we really appreciate it! 😊

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