Great prices and very thorough guidance and support. I was able to get a very quick response via email for all my queries - I wanted to know exactly which jump rings I could use on one of their chains... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Always a flawless experience ordering from The Curious Gem… I have been a customer for some years. The products are excellent quality and the range is brilliant. Customer service is obviously very... Leggi di più
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Curious Gem stocks everything you would need to make beautiful, unique, high class jewellery. They have some stunning gemstone beads and stones for either stringing or setting into your creative desig... Leggi di più
L'azienda ha risposto
Great customer care. I'd messed up my order but TCG guided me through the process really helpfully and speedily. They gave me advice on, eg, which jump rings would fit different charms and even direct... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di artigianato
- anche in
- Fornitore di attrezzature per gioielleria
- Grossista di perline
- Negozio di perline
Scritti dall'azienda
The Curious Gem provides all the high quality gemstones, jewellery findings, tools and supplies you need to take your jewellery making ambitions to the next level. We have thousands of products to inspire you and top grade gemstone beads are our speciality! We supply customers across the UK and around the world, who know us for our large range of products, expert advice and outstanding customer service.
Informazioni di contatto
1 Duddingston Yards, EH15 3NT, EDINBURGH, Regno Unito
- 01316616632
- contact@thecuriousgem.co.uk
- www.thecuriousgem.co.uk
4,8
Eccellente
210 recensioni
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Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I can just say everything is amazing!
The quality of products are amazing!
Navigation on website is amazing!
Shipping is amazing!
The prices are amazing!
I have never needed to check the other suppliers, as I can find everything on curious gem.
I strongly recommend anyone is passionate about working with good quality products!
21 agosto 2024
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Risposta di The Curious Gem
Hey Tuba,
Thank you for your AMAZING review. We’re thrilled to hear that you find our product quality, website navigation, shipping, and prices to be exceptional.
The Curious Gem.
Number One Supplier
The Curious Gem have been my number one supplier for the last eight years. The quality and selection of products, and their friendly customer service, are second to none.
22 agosto 2024
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Risposta di The Curious Gem
Hi Nicola,
Thank you for the great feedback on our quality product range and customer service! We’re delighted to be your number one supplier for the past eight years.
The Curious Gem
A very efficient business !
Very quick to despatch the order and the quality was excellent. Just what I wanted and a very efficient business.
21 agosto 2024
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Risposta di The Curious Gem
Good morning Robert,
Thanks for your great 5 star review. We’re glad to hear that your order was dispatched quickly and that you found the quality to be excellent. Efficiency is very important to us and we are delighted you appreciate this.
The Curious Gem.
I love ordering from here
I love ordering from here , amazing quality and reasonably priced , I have ordered quite a few times for my little business and wouldn’t hesitate to recommend. Great delivery too!
22 agosto 2024
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Risposta di The Curious Gem
Hi Emma,
Thank you for your wonderful feedback! We’re thrilled to hear that you love ordering from us and that our quality, pricing, and delivery consistently meet your needs. Your recommendations and continued support for your business mean a lot to us!
The Curious Gem.
I have been buying findings from the…
I have been buying findings from the Curious Gem for the last couple of years. Everything I buy is top quality and any time I had a query I found that the staff went out of their way to help me. They are simply brilliant and I would highly recommend them. 😀
22 agosto 2024
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Risposta di The Curious Gem
Hi Pauline,
Thank you for the fantastic 5-star review! We’re delighted to hear that you’ve been satisfied with our findings and that our team has been helpful whenever you had queries. Your recommendation means a lot to us!
The Curious Gem.
TCG website brings Edinburgh to me!
I wish I lived in Ediburgh and could visit The Curious Gem, but since I live on the south coast, it's not an easy option. I've been aware of TCG since I started making necklaces with semi-precious stone about 3 years ago. I've always been impressed by their stock, and their online presence has got so much better.
Deliveries are sent swiftly and safely. Thank you.
16 agosto 2024
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Risposta di The Curious Gem
Hi Erica,
Thank you for your kind words! We’re thrilled that our online presence allows us to serve you despite the distance, our social media team are delighted you appreciate their hard work. We look forward to continuing to meet your jewellery supply needs!
The Curious Gem.
Fantastic service
Always great quality and value from here with lots of choice. Love how quick they are to process and dispatch orders too.
14 agosto 2024
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Risposta di The Curious Gem
Hi Laura,
Thank you for the fantastic review! We’re delighted you’re pleased with our quality, value, and wide selection. It’s great to know that our quick processing and dispatch of orders enhance your experience.
The Curious Gem.
Easy to use Web site with competitive…
Easy to use Web site with competitive prices. Gods dispatched promptly using economic packaging.
13 luglio 2024
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Risposta di The Curious Gem
Hey Alan,
Thanks for your great 5-star review! We are glad you appreciate our easy to use website and economic packaging.
The Curious Gem.
I use The Curious Gem for my business
I use The Curious Gem for my business. I place an order every few weeks and have been for years. The order is always correct and perfectly packed. It also arrives within a few days even with the economy delivery option. So reliable!
The products are fairy priced and there are options for all budgets. The stones are marked and pictured in terms of quality and size so you know what you are getting. Such a good range of quality findings and stringing materials!
Not sure where I would be without this company - Thank you!
6 agosto 2024
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Risposta di The Curious Gem
Good morning Alanna,
Thank you for your detailed and positive review! We’re thrilled to hear that our reliability, accurate packing, and prompt delivery consistently meet your needs. It’s great to know you find our products fairly priced and appreciate the detailed information we provide.
The Curious Gem.
The company had what I wanted in…
The company had what I wanted in stock. It arrived very fast and was exactly what I ordered. I ordered frome smack rough diamonds, which are beautiful. I used one to make a ring and one for a matching pendant.
17 luglio 2024
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Risposta di The Curious Gem
Hey Deborah,
Thank you for your feedback! We’re delighted to hear that we had the items you needed in stock and that they arrived quickly and as expected.
The Curious Gem.
Fantastic source for jewellery components
Such a fantastic source for jewellery components. We know we can trust their products for authenticity. Great selection at great prices and always deliver quickly.
22 agosto 2024
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Risposta di The Curious Gem
Hey!
Thank you for your fantastic review! We’re pleased to hear you trust our products for their authenticity and appreciate our wide selection and competitive prices.
The Curious Gem.
Always loads of choice and speedy…
Always loads of choice and speedy delivery. Really good gold filled range, too! I've recommend TCG to my students.
8 agosto 2024
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Risposta di The Curious Gem
Hey Carol,
Thank you for the positive feedback! We’re thrilled to hear you appreciate our wide range of choices and speedy delivery. It’s great to know you value our gold-filled selection and are recommending us to your students, we really appreciate it.
The Curious Gem.
I’ve used this company numerous times
I’ve used this company numerous times. Faultless every time. Excellent communication, amazing products, well packaged and dispatched quickly.
22 agosto 2024
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Risposta di The Curious Gem
Hi Rebecca,
Thank you for your continued support and five-star review. We’re delighted to hear that you’ve consistently had a faultless experience with us.
The Curious Gem.
Highly recommend
My go to suppliers for my business, their gemstones are exceptional quality, I can source all the findings I need in one place and the customer service is always brilliant. Highly recommend them.
22 gennaio 2024
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Risposta di The Curious Gem
Hi Sophie,
Thank you for your wonderful review! We’re honoured to be your go-to supplier for your business! It’s great to hear that you can source all your gemstones and findings in one place.
The Curious Gem.
Excellent company with a great website
Great website, with a wide range of well priced jewellery supplies. Delivery is always within a couple of days and items are great quality and as described. I keep going back and would highly recommend.
19 agosto 2024
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Risposta di The Curious Gem
Hi Fiona,
Thank you for your kind review! We’re delighted that you find our website user-friendly and our jewellery supplies well-priced. We appreciate your continued support and high recommendation!
The Curious Gem.
Good quality products good customer…
Good quality products good customer service. I have been using the shop for over 3 years I didn’t have any problem
13 agosto 2024
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Risposta di The Curious Gem
Good morning Merve,
Thank you for your great five-star review! It's great to hear that you’ve been a happy customer for over three years and have consistently enjoyed our good quality products and customer service.
The Curious Gem.
Very easy to navigate web site
Very easy to navigate web site, reasonable pricing ..
21 agosto 2024
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Risposta di The Curious Gem
Hey Steve,
Thanks for your five-star review and feedback!
The Curious Gem.
Lovely quality silver pinch bails
Lovely quality silver pinch bails. Great option to collect on person after we returned from holiday. They even reminded me when I forgot!
21 agosto 2024
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Risposta di The Curious Gem
Hey Jenny,
Thank you for your fabulous review. It’s great to know that our collection option worked well for you and that our reminder was helpful. We appreciate your feedback and look forward to serving you again!
The Curious Gem.
Friendly
Friendly, helpful and very knowledgeable staff. Willing to help you compare beads of similar colours. I always use them
22 agosto 2024
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Risposta di The Curious Gem
Hi Chris,
Thank you for your five-star review. We’re delighted that you find our staff friendly, helpful, and knowledgeable. It’s great to hear that we could assist you in comparing beads and we look forward to continuing to support your creative projects!
The Curious Gem.
Would not recommend their sterling…
Would not recommend their sterling silver range. I have taken them out of their bags and displayed them for my clients and in 2 weeks of being left completely alone - they have begun to tarnish with black dots forming in between the links , the thinner chains have turned completely brown. I asked customer service for support and they refused to accept the poor quality even though my order totalled over £400 and I have sent them multiple pictures.
Do not recommend , please spend your hard earned money elsewhere.
18 agosto 2024
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Risposta di The Curious Gem
Hi there- I’m sorry to hear about your experience with our sterling silver chains.
We appreciate customers reaching out to us with any issues regarding our products, as it allows us to investigate potential problems and get this fixed.
I have reviewed the order details and the photos you provided. I can see that tarnishing has occurred on the chains. After checking our current stock, finding no signs of tarnishing, and not receiving similar feedback from other customers, I believe the chains have come into contact with something that caused this accelerated reaction. As you mention, the chains were sitting out on a display, if they have been exposed to chemicals, gases in the air, or even a humid environment, this will increase the rate of tarnishing and will cause the type of reaction you have described above.
I noticed that you have two of our best-selling sterling silver chains, which our customers have been purchasing for many years without issue. This leads us to believe that the chains have come into contact with something after you received them, which is beyond our control.
I can see that we have provided suggestions on how to remove the tarnish and offered recommendations for storage solutions to prevent this from happening in the future, I do hope this helps.
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