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Tenpin - Rochdale Recensioni 

138
TrustScore 4 su 5

4,1

Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB


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Valutata 4 stelle su 5

We were able to get onto our lane fairly quickly and system was fairly easy to use. Only negative was the level hygiene as there used glasses left at lane and area had not been cleaned after previ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

On arrival we were greeted by manager who took us to the darts area, she was really helpful and her enthusiasm and knowledge of equipment helped get our family darts night off to a great start. We did... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Bowling was fun, arcades were good, food was mediocre at best and took ages, we had finished our game and then had to wait at least another 30 minutes for our food

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience, we went for the summer deal £6.50pppg fantastic to keep the kids occupied during the summer and it even included a meal per person, venue was clean staff was ok... can moan to much... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Bowling
  2. Bar
  3. Escape room
  4. Centro per combattimenti con pistole laser
  5. Centro per il tempo libero
  6. Sala giochi

Scritti dall'azienda

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informazioni di contatto

  • Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, Regno Unito

  • 0333 034 6100

4,1

Molto buono

TrustScore 4 su 5

138 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,1

Tutte le recensioni

(138)

11.238 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

the venue was getting done up loads…

the venue was getting done up loads mess and ladders around think they should of closed it to the public until they done what was needed to be done first lane we got put on wasnt working then got moved to another lane that didn't work straight away kids got very impatient and stressed out

28 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi Vicki, thank you for taking the time to leave a review of Tenpin Rochdale. We are sorry to hear about your recent experience. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. Hope to see you back again in the future, for a much better experience.
Take care,
Kirsty

Valutata 3 stelle su 5

Family

In progress refurb looks alright just cold

27 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi
We appreciate your feedback on the refurbishment. We'll look into the temperature to ensure a more comfortable experience for everyone. Hope to see you back soon. Best wishes - Clare

Valutata 4 stelle su 5

No issues with bowling

No issues with bowling, everything worked as expected. The venue is under construction building new parts, they are disguising the construction noise with music which means it’s really loud inside. Hopefully music will become more reasonable once the new attractions are complete

25 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi
We're glad you had a good bowling experience! We appreciate your feedback regarding the noise level due to the ongoing construction. We're working to minimize disruptions and will adjust the music once the new attractions are completed. Thanks for your patience. Best wishes - Clare

Valutata 5 stelle su 5

Great atmosphere

Great atmosphere

25 gennaio 2026
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Risposta di Tenpin - Rochdale

Hello, thank you for the brilliant 5* review of Tenpin Rochdale! We are delighted you had the best time and we very much look forward to welcoming you back again soon! Best wishes - Mel

Valutata 1 stelle su 5

I understand that you have to refurbish…

I understand that you have to refurbish the area but the noise was distracting the bar was dreadfully expensive no draft breathe bottles was expensive wait on food and trying to eat in the arcade was uncomfortable as children was just running riot around us, had too many children’s party’s on at once considering that they were in a refurbishment,machines at end of our lane kept distracting us from the games as the made the most unusual sounds plus children was running around our lane wiring to put tickets in the machine to say how much the bowling cost plus food and drinks it was rather off putting especially for over £140+

24 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi Rebecca, thank you for taking the time to write a review! We're very sorry to hear that the refurbishments had impacted your visit and for any disappointment caused. We will be sure to pass on your feedback to the site team. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale'. We hope to welcome you back again soon for a better experience. Best wishes - Adelaide

Valutata 5 stelle su 5

Gr8 time

Enjoy every second of it

17 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi John, what a fabulous 5* review of Tenpin Rochdale! We're so glad you enjoyed your visit and we thank you for sharing your positive experience with us! Best wishes - Mel

Valutata 5 stelle su 5

Great friendly staff

Great friendly staff, very clean lanes

17 gennaio 2026
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Risposta di Tenpin - Rochdale

Hello Wayne, Thank you for taking your time to leave us a great 5* review. We are really pleased to hear that you had a wonderful time at our Tenpin in Rochdale. We do hope to see you again soon. Many Thanks - Kimberley

Valutata 4 stelle su 5

Had a really good time

Had a really good time, we did have a faulty lane however and no staff were available to support when we asked for assistance- this did delay the game but overall we had a very good deal and a nice time.

16 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi Connie, thank you for leaving Tenpin Rochdale a fab 4* rating. We're glad you had a nice time and a very good deal. We are sorry to hear about the faulty lane and the lack of immediate assistance; we'll address this to improve our support. We hope to welcome you all back again soon for another great time. Best wishes - Kaylee

Valutata 1 stelle su 5

DISGUSTING SERVICE

Careless staff. Had booked food, which was pre booked with games. So staff was aware, they also told us food will be brought to us half way through. With nowhere to sit as we was on the row with no seating. The children had no option but to sit on the floor and eat. Which when it’s a public place and different shoes on the floor, it was the worst place but the only option. We asked regarding a table we was next to, and refused due to it being reserved. However out of the 2 rows of tables that was ‘reserved’ there was only 1 row used.

18 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi Chantelle,
We appreciate you taking the time to share your experience. We're sorry to hear about the seating issues and the inconvenience your children faced with their meal. We'll review our booking and seating procedures with our team to ensure a better experience for everyone. If you would like to speak to someone about your visit, please email us at customer.feedbck@tenpin.co.uk, using the subject "Review - Rochdale" and the details and we can reach out to you directly. Best wishes - Clare

Valutata 1 stelle su 5

I booked a Staff Party online at…

I booked a Staff Party online at Rochdale Tenpin.
Friday 9th January at 4pm for 8 people.
We arrived to find NO HEATING, MAJOR IMPROVEMENT WORKS HAPPENING ( noise from drills and workmen banter ) LIMITED SPACE TO SIT and NO BAR (some bottles available) We had pre-paid for 3 games so had to suffer the environment for over 2 hours! Why doesn't online inform people of possible disruption? NEVER AGAIN

9 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi
We appreciate you taking the time to share your experience. We're sorry your staff party was affected by the lack of heating, ongoing improvements, limited seating, and bar limitations. We'll review how we communicate such disruptions online to prevent this issue in the future. Best wishes - Clare

Valutata 2 stelle su 5

Was told the wrong lane so Waited 40…

Was told the wrong lane so Waited 40 mins past our start time then my daughter noticed our name on a totally different lane.
Was unable to complete both games of bowling during the visit due to starting so late.
Work is being done on several lanes so venue was very loud and overwhelming for us.

11 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi Leigh
Thanks for the time taken to leave this review. We regret that you experienced a delayed start and could not finish both games. We're also sorry for the noise due to the ongoing work at Tenpin Rochdale. We appreciate your feedback and will look into these issues. Best wishes - Clare

Valutata 2 stelle su 5

Renovation works probably didn’t help

Renovation works probably didn’t help, but food was microwaved and almost warm, the lane has faulty bumpers (one stuck partially up), the ball return system didn’t work just collected the balls behind the pins - poor experience really

8 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi Gary
Thanks for taking the time to leave a rating and review for Tenpin Rochdale. We appreciate your feedback and are sorry your experience was poor. We'll investigate the food preparation, bumper issues, and ball return system. We'll address these concerns to improve our guest experience. If you would like to speak to us regarding your experience, please email customer.feedback@tenpin.co.uk with the details and subject as "Review - Rochdale" and someone will reach out to you directly. Best wishes - Clare

Valutata 5 stelle su 5

We had a really good time

We had a really good time. My 2 year old loved the bowling and the older ones enjoyed the pizza as well.

31 dicembre 2025
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Risposta di Tenpin - Rochdale

Hello Leanne, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Rochdale. We are really pleased to hear that you had a great time with us. We do hope to see you again really soon. Best Wishes - Kimberley

Valutata 3 stelle su 5

Bumpers not working

After the first go the bumpers wouldn’t go back for our player that needed them. We were moved to another lane and same happened there half way through. So then they set it so bumpers were up for all players, which then ruined the competition for the other players

4 gennaio 2026
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Risposta di Tenpin - Rochdale

Hi there, thank you for taking the time to leave a review of Tenpin Rochdale. We are sorry to hear that there were issues with the bumpers during your visit. If you would like to discuss this further, feel free to send an email to customer.feedback@tenpin.co.uk, with the subject as 'Review -Rochdale'.
Take care,
Kirsty

Valutata 5 stelle su 5

Fab staff so helpful x

14 dicembre 2025
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Risposta di Tenpin - Rochdale

Hi Debbie,

Thank you for your fantastic 5* review at Tenpin Rochdale! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Valutata 5 stelle su 5

Helpfullness of the staff

Helpfullness of the staff

23 dicembre 2025
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Risposta di Tenpin - Rochdale

Hi Alan, thank you for taking the time to leave a wonderful 5* review of Tenpin Rochdale! We are thrilled you had a great time with us and found our fabulous team helpful! Please be assured all of your feedback will be passed on to the team and we can't wait to see you again soon! Best wishes - Mel

Valutata 1 stelle su 5

Kicked off lane

We booked online for 1 game for 3 people. Before we was even half way through our game we were told we'd have to leave before finishing our game as there was a large booking coming and they needed the lane free. When approaching the desk to let someone know we had left the girl behind the counter point blank ignored us until I just decided to speak to her without her acknowledgement. We were offered a free game upon return however it was a visit and I do not live in the area. There shouldn't of been available times on the website of they knew they were fully booked. & The manager didn't come to deal with us herself she sent another member of staff over.

19 dicembre 2025
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Risposta di Tenpin - Rochdale

Hi there, thank you for leaving Tenpin Rochdale a rating and review. We regret your game was cut short and the service from our team on site was poor. It's not the experience we want for our guests. We appreciate you bringing this to our attention and we'll review the issues with the correct teams to prevent this from happening again in the future. Please feel free to send us an email to customer.feedback@tenpn.co.uk with the subject 'Review - Rochdale' if you'd like to discuss your visit further. We hope to welcome you back again in the future. Best Wishes - Rosie

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