Brought the grandchildren for bowling, the place was very clean and the staff plesant. Enjoyable afternoon, although there could be more "XL" bowling balls, we could only find one and other bowlers ke... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB
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On arrival we were greeted by manager who took us to the darts area, she was really helpful and her enthusiasm and knowledge of equipment helped get our family darts night off to a great start. We did... Leggi di più
L'azienda ha risposto
All the staff were friendly and helpful. We were 2 adults and a child and enjoyed our experience there. £19 for 1 game and 3 x Junior burger and chips (food was disappointing but for £19 for 3 you ca... Leggi di più
L'azienda ha risposto
Had my 8 year old’s birthday party here doing bowling. The value for money was great and the kids loved it. Two games was a bit much as most of the kids got bored by then and started trailing off. The... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informazioni di contatto
Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, Regno Unito
- 0333 034 6100
4,1
Molto buono
134 recensioni
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Risposta di Tenpin - Rochdale
Hi Elizabeth
Thank you for your wonderful 5-star review! We're so happy to hear that you enjoyed the safe atmosphere and found our establishment perfect for a family outing. We hope to welcome you back again soon! Best wishes - Clare
bad bad customer service
Went with my 4 year old. The moment I went to the counter the lady had an attitude. I said nothing. After bowling we went to the arcade and in 1 on the games we put money and and nothing happened. The lady came and totally ignored me when I was speaking to her. I left it again. But she only gave £1 so when I asked for the second she was like I ain’t giving it ya.
I asked her what her issue is and why she has an attitude and then she said is it because you didn’t get your £ back. All but 1 were like that. Even the manger came and no apology or nothing or didn’t ask what happened. Why these women in customer facing roles If they don’t like it. Tenpin reputation also gets affected
30 agosto 2026
Non scritta su invito
Risposta di Tenpin - Rochdale
Hello, thank you for taking the time to review Tenpin Rochdale. We're very sorry to hear that there had been an issue with the arcade games, and that the service had not been up to the usual high standards we aim for. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale' and we can pass this on to be looked into. We hope to see you again soon for a better experience! Best wishes - Adelaide
Risposta di Tenpin - Rochdale
Hello Sheila, Thank you for taking your time to leave us a lovely 4* review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Rochdale. We would love to hear more about your recent visit so that we can aim for that final star. We do hope to see you again soon. Many Thanks - Kimberley
Risposta di Tenpin - Rochdale
Hi Su
Thank you for your fantastic 5-star review! We are so pleased to hear that you and your children had such a wonderful time bowling with us. We hope to see you all again very soon for more family fun! Best wishes - Clare
We had a good couple of hours at tenpin…
We had a good couple of hours at tenpin Sandbrook park, its changed looks a lot better, played bowling then played pool. Atmosphere is good and staff are brilliant. Booked online so checked in at the desk and our lane was ready straight away. Lots of things to do there good for the kids and adults.
25 agosto 2026
Risposta di Tenpin - Rochdale
Hi Sarah
Thank you for your fantastic 5-star review! We are so pleased to hear you enjoyed your recent visit and that you found the atmosphere good and our staff brilliant. We're glad you had fun bowling and playing pool, and that you found plenty to do for both kids and adults. We hope to welcome you back again soon! Best wishes - Clare
Bowling
I never give full marks as there is always room for improvements.
Things important to me and is a must is
CUSTOMER SERVICE if someone has a face like a slapped arse then the whole venue is marked down
20 agosto 2026
Risposta di Tenpin - Rochdale
Hello Mr Nyland,
Thank you for taking the time to rate Tenpin Rochdale 4 stars. We understand that customer service is paramount, and we are committed to ensuring our team consistently provides a welcoming and positive experience for all our guests. We will be addressing this internally to ensure improvements are made. We hope that your next visit is a 5 star experience. All the best ~ Laura
Great Bowling party
Had my 8 year old’s birthday party here doing bowling. The value for money was great and the kids loved it. Two games was a bit much as most of the kids got bored by then and started trailing off. The girl put in charge of the party was great while there but kept disappearing so was a bit annoying having to go look. Overall, the experience was great and I would recommend it
1 luglio 2026
Risposta di Tenpin - Rochdale
Hi Aisling, thank you for leaving Tenpin Rochdale a fabulous 4* rating! We're so glad to hear your 8-year-old's birthday party was a great experience and that the kids enjoyed it! We appreciate your feedback and we will certainly pass these points across to the correct teams to ensure a smoother experience for future parties. Thank you for your recommendation and we hope to see you again soon! Best wishes - Rosie
Risposta di Tenpin - Rochdale
Hi there, thank you for leaving a 5* review of Tenpin Rochdale! We're so pleased to hear that the service you received was top-notch and we hope to see you again soon! Best wishes-Leila
Risposta di Tenpin - Rochdale
Hi there, thank you for leaving a 5* review of Tenpin Rochdale! We're so pleased to hear that your recent experience ran as smoothly as possible. See you again soon! Best wishes-Leila
On arrival we were greeted by manager…
On arrival we were greeted by manager who took us to the darts area, she was really helpful and her enthusiasm and knowledge of equipment helped get our family darts night off to a great start. We did order cocktails and wete then told they were unavailable which was a bit of a disappointment but still a great evening had by all
20 agosto 2026
Risposta di Tenpin - Rochdale
Hi Katie, thank you for your 5* review of Tenpin Rochdale! We're so glad to hear such positive feedback about one of our managers and we are sorry to hear about the unavailable cocktails. Nevertheless, hopefully we will see you again soon on another occasion! Best wishes-Leila
Fun afternoon
Brought the grandchildren for bowling, the place was very clean and the staff plesant. Enjoyable afternoon, although there could be more "XL" bowling balls, we could only find one and other bowlers kept asking if they could take it.
20 agosto 2026
Risposta di Tenpin - Rochdale
Hi Martin, thank you for leaving a 4* review of Tenpin Rochdale! It's wonderful to hear how how much fun you and your grandchildren had on your recent visit but we are sorry to hear about the lack of XL bowling balls. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we look forward to welcoming you back again soon! Best wishes-Leila
Didn't know they had a refurbishment…
Didn't know they had a refurbishment its alot better now dont feel as if I have to keep watching the drinks on the tables as the use to be behind but there right in front were you bowl now, the hole place is set out better and thank god the toilets are brand new and new escape room and darts and alot more to do , I do feel as if you do need to bit some signs up showing were check in is now as its not visible when walking in myself and i saw others having the same problem looking for it and asking people also you cant go and get more bowling balls no more we had 3 balls on our lane none that my child could use i had to go up to others and ask can I take some of there's some said no luckily another family gave me 1 of there's made our game longer also as my child had to keep waiting for that 1 ball this was not just us as i had someone coming up to ours 1 asked can they take it I said no as needed it and another just came and took it and i had to follow him and ask for it back we still had a good time and we did say if we came back we would try the food as it looked great with affordable prices that makes a change i like that i could order at the Lane as i was on my own with my children so that was brilliant
20 agosto 2026
Risposta di Tenpin - Rochdale
Hi Charlotte, thank you for leaving a 4* review of Tenpin Rochdale! It's wonderful to hear how much you enjoyed the new refurbishment and the new activities on offer. We also appreciate the feedback regarding the check-in signs and access to bowling balls. We look forward to welcoming you back again soon! Best wishes-Leila
Helpful staff and quick resolution Staff were very helpful and any issues…
Staff were very helpful and any issues were resolved quickly. Really appreciated the fast and friendly service. Would definitely recommend.
18 agosto 2026
Risposta di Tenpin - Rochdale
Hi Assma, thank you for leaving a 5* review of Tenpin Rochdale! It's wonderful to hear how efficient you found our staff members and how quickly they resolved your issue. We look forward to welcoming you back again soon! Best wishes-Leila
Atomsphere was great
Atomsphere was great! Arcades have been upgraded since our last visit. Downsidw was that there was alot of mess around the bowling including dishes from previous guests.
12 agosto 2026
Risposta di Tenpin - Rochdale
Hello, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you enjoyed your visit and loved the atmosphere. We will pass your comments onto our team regarding the cleanness of the location. We do hope to see you again soon. Many Thanks - Kimberley
The staff were most cordial
The staff were most cordial, friendly and helpful. they dealt with our booking quickly and served our food and drinks promptly. One drink was replaced immediately when it was discovered to be defective due to an equipment fault.
12 agosto 2026
Risposta di Tenpin - Rochdale
Hi David, thank you for your 5* review of Tenpin Rochdale! It's wonderful to hear how helpful and friendly you found our staff and that you were served so quickly. Good customer service really is so important to us! We look forward to welcoming you back again soon. Best wishes-Leila
Risposta di Tenpin - Rochdale
Hello Liz, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Rochdale. We do hope to see you again soon. Many Thanks - Kimberley
Bowling fab
Bowling fab, not many staff around and when we went to the bar hard to get the attention of staff as all talking.
6 agosto 2026
Risposta di Tenpin - Rochdale
Hello Matt,
Thank you for taking the time to rate Tenpin Rochdale 4 stars. We're pleased you enjoyed the bowling. We apologize for the difficulty in getting staff attention at the bar and appreciate you bringing this to our notice. We'll certainly look into this. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
The bowling went really well and my…
The bowling went really well and my son's had fun playing, the problems came when they were on the arcades as the machines ran out of tickets and we had to report it twice before anyone even come to sort it out. Slow, unprofessional and not bothered staff. Wish it could of been better.
6 agosto 2026
Risposta di Tenpin - Rochdale
Hi Shaun, thank you for leaving a 3* review of Tenpin Rochdale. We are so glad to hear that your son enjoyed bowling, however we are very sorry to hear about the issues you experienced with the arcades and the wait times to get it sorted. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Rochdale' for somebody to get back to you regarding this. Best wishes-Leila
Booking process and checking in was…
Booking process and checking in was really easy and straight forward, helpful staff, good amount of choice with what to do and picking drinks etc...
6 agosto 2026
Risposta di Tenpin - Rochdale
Hi Sarah
Thank you for the 5* rating! We're delighted to hear that the booking and check-in process was easy, and that our staff were helpful. It's wonderful that you enjoyed the variety of activities and drink options. We hope to welcome you back again soon! Best wishes - Clare
It was really fabulous evening
It was really fabulous evening - the venue was well maintained and everyone very friendly! We had a great time
6 agosto 2026
Risposta di Tenpin - Rochdale
Hello Katie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your evening with us. We do hope to see you again very soon. Many Thanks - Kimberley
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