My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeParrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... Leggi di più
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The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... Leggi di più
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Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... Leggi di più
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Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informazioni di contatto
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, Regno Unito
- 0333 034 6100
3,8
Molto buono
174 recensioni
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Greta time bowling my
Greta time bowling my
Daughter and her friends had loads of fun great food and drinks . I pre ordered food and drink made it so much cheaper and easy x
20 maggio 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hi Emma, thank you for the lovely 5* review of Tenpin Manchester Parrs Wood! We are thrilled your daughter had such a great time with her friends and that you found our pre order process easy to use! We hope you will all visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Team treat!
Lovely staff, very accommodating, a great place for our u10s girls' football team to do something different!
20 maggio 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hello, Thank you for taking your time to leave us a lovely 5* review. We are so pleased to hear that you had a great time with us! We do hope to see you all again very soon. Many Thanks - Kimberley
Just brilliant
Just brilliant. The place and staffs are helpful. Will visit again soon.
20 maggio 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hello there, Thank you for taking your time to leave us a great 5* review! We are thrilled to hear that you had a great time with us, found our team helpful and enjoyed our facilities. We can't wait to se you again soon. Many Thanks - Kimberley
Staff was super helpful and as aoon as…
Staff was super helpful and as aoon as there seen one of the children wearing ear defenders they suggested a quiet lane
17 maggio 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hi Stephanie, thank you for leaving Tenpin Parrs Wood a lovely 5* rating! We're so happy to hear our team was helpful and attentive to your family's needs, suggesting a quiet lane. Thank you for sharing your positive experience! We hope to see you all again soon! Best wishes - Rosie
Risposta di Tenpin - Manchester - Parrs Wood
Hello Samantha,
Thank you for taking the time to rate Tenpin Manchester 5 stars. We're so glad the kids had fun and that our staff were helpful. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Risposta di Tenpin - Manchester - Parrs Wood
Hi Stephanie, thank you very much for leaving such a great 4* review of Tenpin Manchester - Parrs Wood! We are thrilled you had such a lovely time and we very much hope to welcome you back again soon! Best wishes - Mel
Great evening with the family,
Great evening with the family,
however checking in couldve been more efficient. There didn’t seem to be a clear queuing system as its right next to the arcade madness so it was just cramped with people walking all different directions
6 maggio 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hello, thank you so much for leaving a 4* review of Tenpin Manchester Parrs Wood! We are really happy to see you had a great family evening but we are sorry to hear that the check in process did not run smoothly! Your feedback is really important to us so please be assured all will be passed on so that improvements can be met and in the meantime we do hope you will still continue to visit us! Best wishes - Mel
Arrived on the off chance
Arrived on the off chance. In arrival there was a few bowling lanes available so no waiting. Then proceeded to the bar for drinks, was told he wasn’t serving for around ten minutes, he needed to do some cleaning, but I can order through the app which I did 20 plus minutes had passed no drinks so I had a look and noticed about 6 people at the bar getting served, I looked again 5 minutes later and noticed some drinks at the end of the bar I proceeded to the bar and noticed some of the drinks was mine I asked the guy if I could take them witch he agreed he did look at my receipt. The I ordered more from the app and again I had to go the bar and ask for them.so no point in ordering from the lane via the app. Other than that it was ok
4 maggio 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hello Brian,
Thank you for taking the time to rate Tenpin Manchester Parrswood 3 stars. We appreciate you sharing your experience. We're sorry the bar service was slow and the app ordering wasn't efficient. We'll review our procedures to improve service speed and app order fulfillment. We're glad you otherwise had an okay time and we look forward to welcoming you back again soon. All the best ~ Laura
To start with the experience wasn’t…
To start with the experience wasn’t great, the pins on our lane were not resetting them selves which was frustrating. There were a couple of staff who ignored us when asking for a reset. However, after speaking to someone they helped resolve the issue and moved us to a different lane, they got the manager to come and speak to us who also added an extra game for free. Following this we had a great time and no further issues
6 maggio 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hello Danielle,
Thank you for taking the time to rate Tenpin Manchester Parrswood 4 stars. We regret the initial issues you faced with the lane and staff responsiveness. We're glad the team resolved it and you enjoyed the rest of your visit. We appreciate your feedback and look forward to welcoming you back again soon. All the best ~ Laura
Risposta di Tenpin - Manchester - Parrs Wood
Hello Gemma,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We're so happy you enjoyed the friendly staff and atmosphere during your visit with us. We look forward to welcoming you back again soon. All the best ~ Laura
Risposta di Tenpin - Manchester - Parrs Wood
Hello Vishal,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We appreciate you taking the time to leave us this great review! We're so happy to hear that our team was helpful and friendly. We hope to welcome you back again soon for another 5 star visit. All the best ~ Laura
Absolutely fantastic communication…
Absolutely fantastic communication great party host. Kids was very entertained throughout the party
29 aprile 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hi Katrina,
Thank you for your fantastic 5* review at Tenpin Parrs wood! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
The time given was very short…
The time given was very short considering we signed up for 2 rounds and it was 4 of us, it. Was so short we didn’t even get to complete the second round and was on the 9th shot of the first round when the time finish.
29 aprile 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hi Nour
We appreciate you taking the time to share your experience. We're sorry the time allotted was insufficient to complete both rounds. We'll review our scheduling to ensure everyone has ample time to enjoy their games. Best wishes - Clare
Risposta di Tenpin - Manchester - Parrs Wood
Hi there
We're so happy you had a great time bowling with your family and appreciate your fantastic five-star rating! We hope to see you all again soon. Best wishes - Clare
Birthday bowling bash
Very friendly and helpful staff, half price bowling and drinks Tuesday,
Like the fact the lanes are now screened off, felt my belongings were more secure
Just had a great fun evening, played 2 games
28 aprile 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hi Philomena
We appreciate your 5-star rating! It's great to hear that you found our staff helpful and enjoyed the half-price bowling and drinks. We're glad you felt your belongings were more secure and had a fun evening playing two games. Best wishes - Clare
Everything made simple
Everything made simple, just turned up, gave us our lane and off we went. Bowled 3 games and left no fuss, all went beautifully.
29 aprile 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hello Michael, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a nice, chilled visit to our Tenpin in Parrs Wood! We do hope to see you again soon. Many Thanks - Kimberley
Risposta di Tenpin - Manchester - Parrs Wood
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you all had a great time with us. We do hope to see you again very soon at our Tenpin in Parrs Wood. Best Wishes - Kimberley
Great service
Great service the good came out straight away, great value for money and the kids love the arcade 😊
21 aprile 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hello Natasha, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Parrs Wood. We do hope to see you again very soon. Many Thanks - Kimberley
Absolute joke of a service from start
Absolutely appalling service from start to finish. Had to chase staff for the laser tag session, then We had to repeatedly chase staff just to get food and desserts served. This was supposed to be a children’s birthday party, yet kids were left waiting over 20 minutes for ice cream after finishing their meals. As a result, some of my guests had no choice but to leave early.
Vanilla ice cream was clearly requested both over the phone at the time of booking and again on arrival, yet only one portion was available. The rest were chocolate, which several children did not want. To make matters worse, your staff’s response was completely unacceptable: “This is what we have—if you don’t like it, I’ll take it back.” That level of attitude is shocking and unprofessional.
The entire experience was disorganised, poorly managed, and frankly embarrassing. For a paid event, this fell far below any reasonable standard of service.
I will not be returning under any circumstances, and I will be making sure to share this experience widely with friends, family, neighbours, and anyone considering booking here so they know exactly what to expect. what a pure Joke of a service.
21 aprile 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hello Shahram,
Thank you for taking the time to rate Tenpin Manchester Parrswood 1 star. We're very sorry to hear about the unacceptable service you experienced during the children’s birthday party. We regret the delays, the ice cream issue, and the staff's poor attitude. We would appreciate the opportunity to look into this further, please can you email us your experience to customer.feedback@tenpin.co.uk with the heading review and the name of the venue you attended. All the best ~ Laura
Very quick check in
Very quick check in, lane ready .Drinks available very quickly. A great speedy experience.
16 aprile 2026
Risposta di Tenpin - Manchester - Parrs Wood
Hello Jackie,
We appreciate you taking the time to leave us a fantastic 5-star review! We're so glad to hear that you had a great, speedy experience with us. We hope to see you again soon! All the best ~ Laura
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