Tempest Graduations Recensioni 

I’m disappointed my university chose to use Tempest for graduation. It felt like a service designed to extract money from students at every turn rather than deliver quality. For the price charged, I expected far better. Yet i still haven’t received digital photos, and there is no single platform to manage bookings, gowns, or photos; every step meant a different website.
I never received the barcode required throughout the day for collecting/returning my gown and cap, and for photos. Several of my friends had their accounts disabled with no explanation, blocking them from buying photos (arguably a blessing given the prices) but also from viewing their ceremony clip. My account wasn’t disabled, yet Tempest still failed to recognise either of my email addresses to send my own clip. So perhaps the “disabled” accounts got off lightly.
If your university is considering Tempest, please think again. It turned what should have been an enjoyable day into a frustrating one.

Simply ridiculous pricing! How can you reason charging £35 just for the digital copy of a SINGLE photo. It wouldn't be as bad if you at least got all of the photos digitally for that price since they are nice photos, but for a single photo is daylight robbery!

Then it comes to the packages which all just give you a lot of size variations of a single photo. and the cheapest package which gives multiple types of photos costs £84! I am so glad that I have no more graduations and so don't need to use these con-artists again

I had a once in a lifetime opportunity to be sharing my graduation year with my sister. Both of our universities (Cardiff and Birmingham) used Tempest Photography and I am absolutely appalled by their staff and service. You could not get any more miserable people taking your photo on what is meant to be such a joyous occasion. In addition, they would not let you check photos or take more than 2 combinations (even though some people got more so it was very selective) and the whole process felt so rushed! So disappointed and left such a dent in the day. I have to also add that both times there were no queues, it was extremely quiet and there was absolutely no reason to rush this process. Don’t understand why universities keep hiring them when they are just so so awful.

Emily was absolutely amazing from start to finish. My family definitely isn’t the easiest bunch to organise, but she was so patient, kind and calm throughout the entire session. She made everyone feel comfortable, never rushed us, and somehow managed to capture the most beautiful, natural moments. Her professionalism and warm personality made the whole experience enjoyable, and the photos are something we’ll treasure forever. I couldn’t recommend Emily enough – thank you so much!

Absolutely appalling website - seriously inadequate, barely functional some of the time, completely non-functional the rest, alongside inexcusable prices (unjustifiably high, all the more so for an experience which is so poor) and nonsensical pricing (easiest bundles to order actually cost more than ordering separately, frames for medium prints cost more than for large). Add in mounts that don't fit standard frames, seeking to force you to buy from them, and postage charges regardless of spend, and I've decided to opt for image only (if I can get the website to work) and sort the rest myself. Sadly I have little choice but to use them for the images, but to all the universities foisting these inept charlatans upon your students and their families for an easy kickback, please try to hold them to some sort of standard. And to the company itself, you'd have made more money out of me if you bothered to do even a half decent job - something to consider, perhaps?

Cannot believe i'm unable to buy a USB with all the images on it - fairs the pictures were nice but I randomly got pulled to take a picture on the day not knowing I'd have to pay for them. And the pictures are just horrificly expensive. I've not bought my graduation pictures but hoping they introduce an option where we can buy all the pictures put on a USB - FOR A REASONABLE PRICE. Stop trying to profit off students who have only just graduated.

Well I think the same thing every year.. why don’t they just do standard sized photos to fit standard frames that you can buy from the shop??? I still have photos from two years ago that I haven’t been able to find a frame for.. other years I’ve had to crop the photos myself to fit in a frame. I’m more disappointed in the schools for using a company that rip you off with photos that don’t fit frames. But they know you are trapped into having to purchase from them if you want to buy a ‘milestone’ photo of your child each year of school. Not bothering this year. I’ll take my own.

Although the photography session was free, I was extremely disappointed with both the professional conduct during the session and the quality of the photographs produced.

Many of the printed images were poorly centred, and I was not offered the opportunity to reshoot despite these issues being visible at the time. I was also not informed that in several photographs I was not smiling, which I only realised after the images had already been printed. As I could not see my own facial expression, I would reasonably expect a professional photographer to check and advise before finalising the images.

In addition, I requested to take certain photographs without the flowers while standing with my mother and father. The photographer responded by stating that photographs without my parents had already been taken, which did not reflect my request. I found this dismissive and felt that my wishes were not being understood or accommodated during an important moment.

Graduation is a once-in-a-lifetime occasion, and the experience left me feeling disappointed and uncomfortable.
Also I would like to add that I had emailed tempest my concerns two weeks ago yet no reply.

It is not their fault. Its those who still make any purchases from them as well as the institutions that choose them, possibly for a decent share of these insane prices and daylight robbery. Not sure what worse rating they can get.

Really unimpressed that I’m not able to buy different images within a package. Ultimately I have to buy multiple copies of the same image in a “value pack” for £80, or buy each image separately for a minimum of £20? So overall, to get the images I want and be able to share them with family I’d need to spend at least £60, what an awful con of a service, especially considering these are new graduates you’re scamming. If you’re graduating from King’s college, take your own picture !!!

Terrible timeline, overpriced packages. Cannot buy copies of images exclusively, have to buy a package to then get a digital copy of it, EACH digital image then costs £20. Half of the pictures from my graduation also have my family’s eyes closed. The staff were also very rude and condescending to a lot of families attending graduation, they were rude also to us until they heard our British accents…

Overall, incredibly dissatisfactory service (especially when accounting for the "premium" cost).

I have had multiple issues when ordering due to their systems being so dysfunctional. Even when I completed and paid for my order, they could not meet their 28 working day aim and instead tried to say that my order was placed the week after I had originally placed and paid for it.

The only decent part of the experience is that when I did finally get through to customer services (after 15 minutes), the people I spoke with were very apologetic, but that does not make up for the poor quality of service before I got to that point.

Absolutely everything everyone has said is completely true! You’re literally better off paying a private photographer for an hour to take all the pictures you need for your special day. The prices for just TWO pictures which is the max for all of the packages that go up to at least £255 is ridiculous! With no options of any digital copies for the price you’ve paid and even for add ons you have to choose from the same pictures in the package like why would I want just two pictures printed out 50 times in different sizes , plus a usb add on for £20 extra! I then had to pay £10 delivery after spending so much money on my pictures! Like someone already said it’s a big shame that universities have a contract with them when they’re literally ripping people off. It’s actually very sad.

Price was disgusting - horrible navigation of the website. Can only buy the same photo even in the packages, so if you want 2 different photos its an additional £40 per different photo. Disgusting

Daylight robbery, why on earth would I want the same photo of myself 3 times, I want one of myself, with my parents and one with the whole family.

Unbelievable pricing on the website! Parents / students please buy your photos on the day, these guys rob you blind on their website!
The universities should be ashamed of themselves for having a contract with them knowing how extortionate their pricing is!
It is no wonder their staff actively promotes using the website as the prices are much higher and there are very limited 'options' to choose which photos you want. Its all the more disgusting especially on such a special day!

I had an absolutely amazing experience especially thanks to Dawn. Couldn’t have asked for a smoother process and she ensured I had a brilliant end to the ceremony. Thankyou!

Absolutely ridiculous. This was the service used at Loughborough graduation 2025. The actual process was quick and professional however I wanted 3 separate photos- one of myself, with parents and with my partner. In order to have separate photos I had to pay £30 for 2xmeduim prints and £33 for one large print- a total of £99 with shipping ( yes shipping not included). Really shocking pricing considering the volume and the approximate 4 minutes we spent with the photographer. Yes we are a captive audience but that is pushing it too far. £100 for photos of a once in a lifetime event is ridiculous. Haven’t even received them and I am really upset

The price they charge is criminal. Had to use these as they were part of the Lincoln Graduation. Not sure who got a pay off or has retired from this event but someone must be sitting pretty. Absolutely disgusting

Company charges extortionate amounts for graduation photos and doesn't provide access to the digital copies. The only way to get digital copies is to buy individual USB sticks of each photo at £18 each. Photographer service, print quality and website quality are all poor and genuinely disgusted by the feeling that I'm being scammed by both this company and my own university. Ruined the whole graduation experience.