Ich nutze seit vielen Jahren Camtasia und Snagit und möchte beide Systeme nicht missen. Jeder Schlüssel darf auf zwei Geräten installiert werden. Vor kurzem sperrte der BitLocker von Microsoft -... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The product Camtasia drew me. I encourage you not to forget that many potential customers have NO/ ZERO experience with content making or editing. Many "begginner" vids wave the cursor around the nam... Leggi di più
L'azienda ha risposto
Spent 5 days trying to establish a new account so my IT person could help me with a major project. VERY mixed, confusing messaging, awful website direction, dead ends, outdated information. My IT... Leggi di più
L'azienda ha risposto
After years of selling perpetual licenses with maintenance plans, the reason I bougjt it, TechSmith moved to an opaque subscription model. Customer support ignored clear questions, replied with empty... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
Informazioni di contatto
14 Crescent Rd., 48823, East Lansing, Stati Uniti
- 5173812300
- https://www.techsmith.com/contact.html
- www.techsmith.com
4,1
Molto buono
290 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Your software is great!
31 ottobre 2025
TechSmith SnagIt Software is a Quality, Useful Product
TechSmith SnagIt software has always been a valuable asset in my daily communication.
Thank you
26 ottobre 2025
over comunication
27 ottobre 2025
It was helpful and résolution fast.
25 ottobre 2025
you guys care and try real hard thats…
you guys care and try real hard thats why I have been a customer for years
25 ottobre 2025
Good support services are essential for efficent relationships especially for after sales problems
It became necessary to "fix" an issue with my annual renewal. As luck would have it, the registered payment method expired and I could see no available way to correct the issue. A call to support was answered by a human and the matter easily dealt with quickly and efficently, and we had a pleasant chat.
Surely beats canned robotic answering services!
23 ottobre 2025
Changing from my old PC to a new one…
Changing from my old PC to a new one was no problem with SnagIt. It all worked fine. Thanks.
25 ottobre 2025
It's annoying only recording 5 minutes
It's annoying that I can only record for 5 minutes at a time with your app. If I want to record longer sequences, I have to reconfigure and start the next sequence every 5 minutes. This results in individually saved clips with time gaps.
Even when saving 5-minute sequences, it would be better if I could initially configure the recordings so that, after completing the individual recordings, I could play them back one after the other in such a way that the very short pauses in between would be barely noticeable.
18 ottobre 2025
Risposta di TechSmith Corporation
Thank you for sharing your feedback. We understand that the 5-minute recording limit in our free online version can be frustrating when you're trying to capture longer sequences.
We'd like to clarify that while each scene has a 5-minute limit, a single project can have unlimited scenes. The transition between those should be seamless in your final exported video, with no gaps or pauses.
If you need to make longer, continuous recordings in a single take, we recommend checking out our desktop software, Snagit and Camtasia.
We appreciate you taking the time to review the app and hope this information helps!
It's quick! It's easy!
SnagIt is the best clip/save/edit tool around. Been using it for years
25 ottobre 2025
The renewal method is obsolete…
The only thing that MUST be changed is the renewal method... very very old fashion. In 2025 something more modern MUST be a default.
Anyway, the software is very good and I'll suggest.
25 ottobre 2025
Risposta di TechSmith Corporation
Thank you so much for your review and for recommending our software! We're glad you're finding it useful.
We also truly appreciate your candid feedback. You are completely right—the process for legacy maintenance renewals and seat extensions is outdated. We hear you, and we are actively looking for ways to modernize and streamline that entire experience. Thanks again for helping us improve!
The Snagit has been very helpful when working with my Windows PC.
The Snagit has been very helpful when using Windows PC; however, I had challenges with using Snagit it my apple computer.
26 ottobre 2025
Questions Answered —Fast Results
All my questions were answered – – most of them through the automated bot, but my main concerns were referred to and answered by a TechSmith representative. I appreciated the timely answers and fast results.
11 ottobre 2025
The human factor will continue to be crucial.
As the company's support team informed me, AI issues led to confusion and delays in finding a solution. However, human intervention in the communication process enabled the problem to be quickly identified and resolved. The human factor will continue to be crucial.
27 ottobre 2025
I learned something new
I learned something new. I always enjoy picking up a new skill.
28 ottobre 2025
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