teapigs Recensioni 

368
TrustScore 2.5 su 5

2,4

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Valutata 2 stelle su 5

Have had a regular (fortnightly)subscription for a long time. My husband and I drink copious amounts of green tea. Our last order (14th July) has yet to arrive and the fortnightly subscription is d... Leggi di più

Valutata 1 stelle su 5

Tried to amend my subscription. Website consistently not working, 404 Page not Found when I tried to go into my account. Contacted their helpdesk who said they were transitioning clients onto a new pl... Leggi di più

Valutata 5 stelle su 5

At the end of the night, sitting down to a cup of herbal tea is an absolute treat and finding Teapigs was a dream. Their night time teas and chamomile teas are delightful. They are nicely packaged, th... Leggi di più

Valutata 4 stelle su 5

Always good from Teapigs. They do some lovely teas, particularly the Mao feng and popcorn tea, sadly they have stopped the fennel and liquorice which was incredible. My only suggestion would be to... Leggi di più

Dettagli dell'azienda

  1. Rivendita di caffè

Scritti dall'azienda

Back in 2006 the world of whole-leaf tea was boring, stuffy and outdated. Meanwhile, cool things were happening in the world of coffee. We saw the opportunity to get everyone drinking real tea again! And by real we mean big leaf and big on flavour. So, in November 2006 teapigs was born. Our mission today is the same as it was back in 2006: to get everyone drinking top quality, whole-leaf, great tasting tea - and to do business a bit differently while we're at it. All natural. No nasties. BIG leaf = BIG flavour. Simple!


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

368 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 8% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,4

Tutte le recensioni

(368)

83 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent as always

Excellent as always!
Quick dispatch and delivery!
Great range of teas, went for a mystery box and was not disappointed! Got so much for the money!
Lovely free gifts too, added bonus!
Excellent! Thanks teapigs!

27 maggio 2024
Non scritta su invito
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Risposta di teapigs

Glad you liked the mystery box Fiona, it's our favourite bundle to make in the warehouse!

Valutata 1 stelle su 5

Quality significantly worse since Covid…

I was a frequent subscriber to Teapigs as I was addicted to their jasmine tea pearls. I decided to subscribe as they cost so much when buying 15 tea temples £5.90 or thereabouts. I enjoyed the subscription till shortly after lockdown. From then on the quality of the tea in the 50 packs dropped dramatically, it tasted almost like it had been brewed and rebrewed )if you are a green tea fanatic like me you will know the taste I mean!. I reached out to teapigs as I was a prescriber for well over a year at that point and made my case about the quality issue. I advised them that the quality issue seems to only be in the huge packs of 50 and doesn’t seem to affect the packs of 15. They came back to me and told me absolutely nothing has changed about the tea and they sent me 3 boxes of the x50 bags. Well the lot tasted no better unfortunately and I have had to leave my beloved tea pigs. I know for a fact that quality has dropped significantly and I would not recommend a subscription on that basis. The x15 tea bags unfortunately is the only way to guarantee quality with this brand these days.

5 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service. Delivery is a couple of days from ordering. Package is good as well . I like the idea of being able to order as few just to sample them. You can have tea bags are loss tea. All round a great product and have no complants to date, I have been buying the super fruit for a while now and yes it is bursting with flavour.

24 maggio 2024
Non scritta su invito
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Risposta di teapigs

Good choice, Super Fruit is up there as one of the team's favourites too!

Valutata 2 stelle su 5

opened three of the boxes and each one…

opened three of the boxes and each one was tasteless , got in touch with teapigs , they sent a another order which was Less than half the original order .messaged straight away only ti be disregarded and is on way .anyway.
very poor

22 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

first rate tea and service

The loose leaf tea is excellent.

This order was "Every Day Brew", "English Breakfast" and "Lemon & Ginger" - all perfect.

There was a problem with a mis-delivery, the service to resolve it couldn't have been friendlier, quicker or better

6 maggio 2024
Non scritta su invito
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Risposta di teapigs

Thanks John. Enjoy!

Valutata 5 stelle su 5

Best Tea I have had

A bit more expensive than other everyday brands but worth every penny! I use the Everyday Brew and Decaf English Brekfast. Both are delicious. This is the first decaf tea I have had that satisfies as much as caffeinated. There is no dust residue from these bags. I have started to order direct from Teapigs as cheaper than most supermarkets. Highly recommend this brand.

19 maggio 2024
Non scritta su invito
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Risposta di teapigs

No dust in these tea temples! Thanks, Christine.

Valutata 5 stelle su 5

Always great tea!

Always great tea. Usually have what I want in stock and it’s here in a couple days. Usually cheaper than anywhere else.

9 maggio 2024
Non scritta su invito
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Risposta di teapigs

Thanks so much Paul!

Valutata 5 stelle su 5

I love Earl grey T pigs the only thing…

I love Earl grey T pigs the only thing is that they need to be delivered sooner brew tea deliver the next day for no extra charge

10 maggio 2024
Non scritta su invito
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Risposta di teapigs

Hey there! Thank you so much for telling us how much you love Earl Grey tea! I wanted to let you know that we offer free standard delivery on all orders over £25. If you're a fan of bulk buying, you might want to take advantage of our special offer and stock up on your favourite tea. Not only will you save some money, but you'll also qualify for free delivery. This way, you'll always have plenty of tea in your cupboard whenever you're in the mood for a cuppa. Cheers!

Valutata 5 stelle su 5

I love Teapigs Silver Tips!

I absolutely love Teapigs Silver Tips teabags - I have been a fan for many years. I can drink this tea on an empty stomach without feeling the nausea I normally get with black tea. Teapigs are very easy to order from and efficient.

7 maggio 2024
Non scritta su invito
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Risposta di teapigs

Glad you enjoy it Jackie!

Valutata 5 stelle su 5

Trust Teapigs to broaden your horizons!

I have been buying tea from Teapigs for several years and have never been disappointed with the quality of their tea, good service and environmentally friendly packaging. I always look forward to receiving my order because there is usually a free sample enclosed. This time, not only did I receive a sample pack of their new cereal Joyfull which I now buy from Tesco, but also a box of their new black tea. I don't drink a lot of black tea but, having tasted its lovely fresh flavour, I will definitely buy more. Thank you for giving me the opportunity to try your new products.

3 maggio 2024
Non scritta su invito
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Risposta di teapigs

No problem Mrs Grimshaw! Thanks for the lovely review, here's to many more happy brews.

Valutata 5 stelle su 5

Great quality

Fast delivery, always great quality. Also I always receive a freebie. Thank you TeaPigs!

4 maggio 2024
Non scritta su invito
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Risposta di teapigs

Thanks Adrienn!

Valutata 5 stelle su 5

Jasmine Tea Temples to die for

Easy website order process, fast delivery.
My wife adores their Jasmine Tea, so it's a regular restock every few months...

1 maggio 2024
Non scritta su invito
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Risposta di teapigs

Thanks John, the Jasmine tea is a special one! :)

Valutata 5 stelle su 5

Teapigs are unique in their taste

Teapigs are unique in their taste. I love the liquorice and peppermint. I appreciate the quick delivery and helpful customer service team.

1 maggio 2024
Non scritta su invito
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Risposta di teapigs

Thank you for the lovely feedback!

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