Have had a regular (fortnightly)subscription for a long time. My husband and I drink copious amounts of green tea. Our last order (14th July) has yet to arrive and the fortnightly subscription is d... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Tried to amend my subscription. Website consistently not working, 404 Page not Found when I tried to go into my account. Contacted their helpdesk who said they were transitioning clients onto a new pl... Leggi di più
At the end of the night, sitting down to a cup of herbal tea is an absolute treat and finding Teapigs was a dream. Their night time teas and chamomile teas are delightful. They are nicely packaged, th... Leggi di più
Always good from Teapigs. They do some lovely teas, particularly the Mao feng and popcorn tea, sadly they have stopped the fennel and liquorice which was incredible. My only suggestion would be to... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Back in 2006 the world of whole-leaf tea was boring, stuffy and outdated. Meanwhile, cool things were happening in the world of coffee. We saw the opportunity to get everyone drinking real tea again! And by real we mean big leaf and big on flavour. So, in November 2006 teapigs was born. Our mission today is the same as it was back in 2006: to get everyone drinking top quality, whole-leaf, great tasting tea - and to do business a bit differently while we're at it. All natural. No nasties. BIG leaf = BIG flavour. Simple!
Informazioni di contatto
Regno Unito
- teapigs.co.uk/contact
- www.teapigs.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 8% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I love the earl grey tea bags, postage cost a profiteering joke
I love the earl grey tea bags, but the review is for the postage cost of £4. There is no way it costs £4 to bulk send orders. I find this really disappointing, so much so that after this order, I will be purchasing elsewhere.

Risposta di teapigs
I love your tea but many bags a broken…
I love your tea but many bags a broken or have small holes in and leaves leak into the cup. This was problematic with your happy tea as all the bags were defective.Also on my last delivery, some of the camomile bags also leaked leaves. It's a shame but not the end of the world. Ive ordered more camomile (it's wonderful tea) so hoping for a better result!

Risposta di teapigs
I cancelled this subscription…
I cancelled this subscription approximately one year ago when I received email notification of this delivery I tried using the edit function but got the response order not found, I have photographic evidence for this.

Risposta di teapigs
Fantastic company! Quality tea!
Fantastic company!
wonderful tea thats full of quality and flavour! Our favourite is Liquorice and peppermint! amazing!
Thank you for being such a great company !!

Risposta di teapigs
Ordered from Australia for delivery in…
Ordered from Australia for delivery in UK - great service with speedy delivery - thank you!
So very helpful and polite I couldn't…
So very helpful and polite I couldn't have asked for more.
Disappointing
I loved Teapigs. Until I ordered 90 Happy and 21 of them were completely broken. No response from the company following my contacting them. Gutted because I won’t be ordering again. The odd bag is one thing but there’s clearly a quality control issue here…not to mention the lack of customer service.

Risposta di teapigs
Redbush? Not my cup of tea.
This is my first order from teapigs.
After experiencing my first taste in a London hotel, I asked the staff "where I can get my hands on this great tasting tea?"
My order turned up today, right on schedule.
However.... After taking advice from the waiter to try the chocolate flake tea, unfortunately i received Redbush. Just a little upset 😢

Risposta di teapigs

Risposta di teapigs
Lovely tea as always
Lovely tea as always. Well packaged and arrived in great time.

Risposta di teapigs
Thank you for giving such great…
Thank you for giving such great customer service when I contacted you with a problem. You have exceeded my expectations and I will be back for more of your lovely teas.

Risposta di teapigs
Loose Leaf Strong Earl Grey
This Earl Grey tea is simply the best. No powder, no oily residue, wonderful flavour. I drink it every single morning in life and couldn’t live without it now.

Risposta di teapigs
Utterly ignoring emails and voicemails
Love this tea. Got subscription.
Emailed a good few days before latest subscription due to ship to say please don't send it, we still have loads. email ignored. I emailed again in response to their "nearly ready to ship" email. Ignored again. Emailed a 3rd time after it shipped to say we don't want it this time, no reply to that either. I've left them I think 4 or 5 phone messages now over a few weeks, all with my phone number. Nobody has called me. Whats happened tea pigs?!

Risposta di teapigs
Have not had customer service that good…
Have not had customer service that good in a long time! Sophie was efficient and kind.

Risposta di teapigs
Lovely company who sell great tea
Lovely company who sell great loose leaf tea. We were looking for mint tea for ages to go in our tea pot, and most places only sold green and mint tea, so we were very pleased to find this tea as it is delicious. It was also extremely quick to order as all the details were taken in one page using Apple Pay. Will definitely continue to order from you, thank you!

Risposta di teapigs
I have been drinking teapig peppermint…
I have been drinking teapig peppermint tea for years. The quality and taste can not be beaten.
I love the option of buying my teas in a larger bulk

Risposta di teapigs
Hard to find brilliant water bottleo pleased to be able to buy one of the…
So pleased to be able to buy one of the great Joseph Joseph bottles again, have two smaller ones but lost cap to one - now I can use smaller one again and have larger one for travelling! Great service, prompt delivery and environmentally packaged :)

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Risposta di teapigs
Outstanding service!!!!
Outstanding service!!!!
I contacted the customer service team to express my thorough pleasure with using their green teas and made one small suggestion regarding the packaging due to having some teabags tear during the openingproceas. I was given not only really useful information that I hadn't previously known about the product but also sent out a substantial amount of tea for free. This was such a kind gesture. Very very happy customer.

Risposta di teapigs
Really easy website to follow
Really easy website to follow. And a really tasty cuppa.

Risposta di teapigs
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