The tarp is quality material and will no doubt last for years even under heavy use. To illustrate how tightly woven the material is: I added snaps on one side. Similarly to grommets, it requires punch... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The product was damaged during shipment & was returned the same day as delivery. A replacement was sent out the same day the damaged product was received back for inspection. That was amazing!
L'azienda ha risposto
If I could post a "0", I would do that. I placed an order, and seeing that I made a mistake, called the company to correct it. After 4 calls in which I had to speak to a rep from India, and after... Leggi di più
L'azienda ha risposto
The material used in my custom tarp is very study. The tarp fits over my outdoor table like a glove!! Shipping, communication from the company was excellent. I will order again when the need aris... Leggi di più
L'azienda ha risposto
4,1
Molto buono
113 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Your website was not clear on the…
Your website was not clear on the custom sized tarps that it would be an extended shipping time. In fact the tarp was made in India and shipped to US.
21 luglio 2026
Non scritta su invito
Risposta di Tarpsandall
Hi Terry, We're sorry to hear about your experience. Please email us at reviews@groupbayport.com with your order details, and our team will review your concerns and assist you further.
The tarp was just what Iwas lllokig for.
12 luglio 2026
Non scritta su invito
Risposta di Tarpsandall
Hey Leon! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delays, delays, delays and no real schedule for delivery
My order was placed on May 21. I believe I was told 5 to 7 days to ship. Then that was postponed to June 15 and it’s been postponed “4 to 5 days” each week since. I keep receiving what I believe to be is a standard email that keeps stating “4 to 5 days” which is clearly absolute BS. That’s not scheduling that’s deceiving the customer. I’m beginning to wonder if I will ever receive my tarp. These guys will tell you what you want to hear and then totally disregard their promises.
17 luglio 2026
Non scritta su invito
Risposta di Tarpsandall
Hi David, Thank you for your feedback, and we sincerely apologize for the delay and the repeated changes to the estimated shipping timeline.
As per the latest update, our team has expedited your order and is working to have it dispatched at the earliest. Additionally, we have initiated a refund request for the shipping charges as a gesture of apology for the inconvenience caused.
We appreciate your patience and understanding, and we will share the tracking details with you as soon as your order has been shipped.
Their website is a mess
Their website is a mess. Options appear and disappear. Three times I tried to place an order and I ended up with no options just a basic tarp. They claimed my email was wrong but they kept emailing me offers and ads. to my correct email. I never got written confirmation and they billed mt credit card immediately. Imcompetence!!
4 luglio 2026
Non scritta su invito
Risposta di Tarpsandall
Hi Linda, we're sorry to hear about your experience and understand your frustration. We'd like the opportunity to look into this for you. Please email your order number and a brief description of the issue to reviews@groupbayport.com, and our team will investigate and assist you as quickly as possible.
Ordered a tarp with grommets and paid…
Ordered a tarp with grommets and paid for priority shipping. Even called and spoke with a representative to ensure delivery time. When the tarp didn’t arrive and I reached out they said due to unexpected delays I could expect the tarp in another week. I received no notification of the delay. I expect a full refund, we shall see. Unacceptable I will not be ordering from this company again! :)
1 luglio 2026
Non scritta su invito
Risposta di Tarpsandall
Hey Tyler! We are sorry for the inconvenience caused. As per our records, your concern has been addressed via email and a refund has been offered. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Incorrect information on website
I ordered from them because their website stated that production would be 24 to 48 hours and shipping would be 2 to 10 days. In reality their production took 11 DAYS and they moved the delivery date out so the tarp will now arrive while I am on the trip I wanted it for. It will probably get stolen from my porch while I'm gone. What a waste of time and money. DO NOT ORDER FROM THEM! I contacted them via chat and that was more wasted time. They just repeated what I had said and apologized for their production delays. No offer to try to resolve the problem other than asking if someone else could take the package in. WTH??? I NEED the tarp for my trip. How about getting it to me on time? THAT would be a resolution. This company is awful.
1 luglio 2026
Non scritta su invito
Risposta di Tarpsandall
Hey Wendy! We are sorry for the inconvenience caused. As per our records, your concern has been addressed via email and a resolution has been offered. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
I ordered this Tarp on the 1st of June…
I ordered this Tarp on the 1st of June I was told i will get it by the 12th today is the 23rd of June nothing yet, I checked the online reviews and it is very bad. I wish i had checked this earlier.
23 giugno 2026
Non scritta su invito
Risposta di Tarpsandall
Dear Customer, We sincerely apologize for the delay and understand your concern. Kindly email us at reviews@groupbayport.com along with your order details so we can review the status of your order on priority and assist you with an update and appropriate resolution at the earliest.
placed an order31/5 the picture on the…
placed an order31/5 the picture on the website cleary shows grommets and holes for the fixings .. ordered the fixings too . Its arrived yestrday with no grommets or holes at all . theres no way of fixing this tapolin to my gazeebo.Have emailed there careline and await a response. need to return it and have the correct one delivered to me. dont mind paying for the additional work but not the delivery as I feel duped by their website
Updated 14.33
Customer service have emailed me .. here to help but not offering any real help , ive responded to them with a compromise
10 giugno 2026
Non scritta su invito
Risposta di Tarpsandall
Hey Grant! We are sorry for the inconvenience caused. As per our records, your concern has been addressed via email and a replacement has been offered. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Excellent customer service response.
I ordered custom sized privacy wind-screens for chain link fencing. I received a quality product, and any concern I had were promptly handled by the customer service team.
31 maggio 2026
Non scritta su invito
Risposta di Tarpsandall
Hey Bradley! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Risposta di Tarpsandall
Hey Christina! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The measurements on every piece I…
The measurements on every piece I ordered are off by 3/4-1 inch causing them to not fit correctly.
2 giugno 2026
Non scritta su invito
Risposta di Tarpsandall
Hello Scott, we are sorry for the inconvenience caused to you. The order has been processed as per the dimensions received with your order. However, there may be a standard size variance in the final product, as mentioned on our website. If you have any other concerns, please feel free to contact us.
Ordered a custom tarp that was 2" out…
Ordered a custom tarp that was 2" out of square so It didnt fit the pergola we ordered it for right. There was a seem at 6' on the 8' length and they could have made the tarp out of 1 whole peice. Lastly the tarp itself has white tie die looking marks on it that look like someone scribbled on it with white chalk. Received a half hearted response from someone in costumer service. I was fine with keeping it but feel I should have received a discount for the poor workmanship and stained canvas. I dont recommend ordering anything from this company.
13 maggio 2026
Non scritta su invito
Risposta di Tarpsandall
Dear Customer, We sincerely apologize for the experience you've had. Kindly email us at reviews@groupbayport.com with your order details and images of the concerns raised. Our team will review the matter thoroughly and assist you further with an appropriate resolution.
I paid to get it delivered less than a…
I paid to get it delivered less than a week, they sent a message stating it would be delivered in about 2 weeks I sent a email requesting the extra money reimbursed back to me. They never responded to the email or offered money back. I tell all my friends not to buy from them and I will make a statement with BBB and Amazon.
25 maggio 2026
Non scritta su invito
Risposta di Tarpsandall
Hi Jack, We are sorry to hear about your experience. We are unable to locate your order from this review alone. Please email your order number to reviews@groupbayport.com so we can investigate the shipping charges, delivery timeline, and communication concerns. Your feedback is valuable and will be considered as we continue working to improve our customer experience.
Risposta di Tarpsandall
We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Did not realize product was made and…
Did not realize product was made and shipped from India.
23 maggio 2026
Non scritta su invito
Risposta di Tarpsandall
Hi Karen, We are sorry for any confusion regarding the manufacturing location. As noted on our website, all our tarps are designed in Lawrenceville, GA, and manufactured in India. We strive to provide this information upfront so customers can make informed purchasing decisions. Your feedback is valuable and will be considered as we continue improving the customer experience.
I order them thinking they was privacy…
I order them thinking they was privacy curtain
21 maggio 2026
Non scritta su invito
Risposta di Tarpsandall
Hi Ronald, Our team has reached out to you and has offered a resolution. We are currently awaiting your response to provide further assistance.
Canvas Tarp
We ordered a canvas tarp to cover our pool solor cover when we roll it up on the reel,so the sun does not burn it.It arrived in a timely manner for a custom order. The material was heavy duty and quality all the way around. It was exactly what we needed at a fair price. Thank you Tarps and All. I would highly reccumend your company and you product.
20 maggio 2026
Non scritta su invito
Risposta di Tarpsandall
Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
11 days waiting
11 days waiting, I still haven't recd my order, but you asked about my experience twice already 🤣. So here is my one star review! I hope my order arrives soon!
19 maggio 2026
Non scritta su invito
Risposta di Tarpsandall
Hi Thomas, We sincerely apologize for the delay and the inconvenience caused.
Kindly email us at reviews@groupbayport.com with your order details so our team can check the status immediately and assist you further on priority.
We truly appreciate your patience and understanding.
Getting the package through UPS was a…
Getting the package through UPS was a problem. I have been spoiled by Amazon. Item itself was OK, though I think I missed the options for "holes" for mounting. Also cutting and threading could use improvement. Some of the thread is already loose. Suggest your description be "more clear" about options. Otherwise item was as ordered.
18 maggio 2026
Non scritta su invito
Risposta di Tarpsandall
Hi Robert, Thank you for your feedback. We’re glad to hear the item was received as ordered, and we appreciate your comments regarding the delivery experience and product finishing.
We also take note of your suggestions regarding clearer option descriptions for mounting holes and improvements in cutting and threading. Your input is valuable and will be shared with our team for review and enhancement.
We appreciate your support and look forward to serving you again.
Order process
Order process, confirmation with drawing of custom order, refinement and notification of completion was a great process. I’m very confident that they’ll do a great job on any order.
12 maggio 2026
Non scritta su invito
Risposta di Tarpsandall
Hey Denise! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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