Ordered Franke sink. Speedy delivery by tapstore. Discovered upon opening box that Franke had omitted the waste baskets and overflow kit. Spoke to Teresa who was extremely helpful. She contacted Frank... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I bought a kitchen sink filter tap from tapstore in 2022. Just started having issues this year with leaks. I got into contact with Tapstore as it was covered under guarantee. Teresa was amazing, she... Leggi di più
Exceptional customer service from WILL NAYLOR. We bought a kitchen tap, and had a lot of issues with dripping. Will was absolutely amazing and went above and beyond to help us sort the issue. He was a... Leggi di più
What a great company! We were informed that there’d be a delay as the Franke sink ordered was a new design, we were given the option of a refund which we really apricated as some companies would have... Leggi di più
Dettagli dell'azienda
- Negozio di forniture per il bagno
- anche in
- Esperto nella ristrutturazione di cucine
- Negozio di articoli da cucina
- Negozio di articoli per il rinnovamento della casa
- Negozio di mobili per cucina
- Ristrutturatore di bagni
Scritti dall'azienda
Tapstore.com - the widest selection of quality branded bathroom taps, kitchen taps, showers, pumps, bathroom cabinets, wastes, traps, heated towel rails and bathroom accessories available to buy online. Free delivery on orders over £100
Informazioni di contatto
Unit P, Charlwoods Business Centre, RH19 2HH, East Grinstead, Regno Unito
- 01342 321121
- sales@tapstore.com
- www.tapstore.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fantastic service from this company and…
Fantastic service from this company and Tim in particular.
This gentleman spent at least 20 minutes on the phone to me helping me with a problem with my shower even though it became apparent to us both that i was not going to buy a shower pump from them.
Highly recommend this compan

Risposta di Tapstore UK Ltd
I needed a replacement kitchen tap
I needed a replacement kitchen tap. From looking, choosing, ordering to delivery it was just 24 hours - what a fantastic result!

Risposta di Tapstore UK Ltd
Great customer service when issues arise
I ordered two taps, one of their taps I ordered said it would be delivered two weeks later as it was out of stock, they emailed a few weeks later to say it wouldn't be in stock anytime soon and offered me a matching tap for a discount. This is great service, kept me informed and offered a discount due to the inconvenience. After 4 months of renovating my house, I have had many bad experiences with customer service of many businesses, but I want to congratulate them on being pro-active and helpful with no hassle and sorted the issue out. Well done. It's a welcome change to many other companies.

Risposta di Tapstore UK Ltd
Super Service & Advice
Initial advice and guidance from Will which was spot on. Ordering process was straight forward. I was updated re delivery via Teresa and emails. Item arrived well packaged, looks good and appears to be working very well. I am very pleased with the product and the service provided by tapstore was excellent. I would highly recommend this company.
Dee C

Risposta di Tapstore UK Ltd
Had exactly the tap I needed
Had exactly the tap I needed, ordered in that morning when plumber left and arrived 11am the next day and that was in the run up to Christmas - fantastic service.

Risposta di Tapstore UK Ltd
Amazing customer service
Amazing customer service. They were super quick to answer my questions via email and again super quick to resolve all issues I had. I will definitely prefer them in my next orders

Risposta di Tapstore UK Ltd
Excellent service
Excellent product and service to match. Will definitely use again.

Risposta di Tapstore UK Ltd
Perfect transaction
Perfect transaction, competitive price, very quick delivery.
Arrived in perfect condition.

Risposta di Tapstore UK Ltd
Bought a 3 lever kitchen tap
Bought a 3 lever kitchen tap, with pull-out spray (inc. water filter). Excellent & very fast delivery, coupled with knowledgeable experts - Great advice & recommendations from the team

Risposta di Tapstore UK Ltd

Risposta di Tapstore UK Ltd
As pleased with my second order as with…
As pleased with my second order as with the first one, really impressed with the service/ delivery, and quality of the products (not sure what comes first these days… guess, it’s Customer service ;)

Risposta di Tapstore UK Ltd
Will Naylor, efficient, polite and just a really nice guy.
I have been having problems with my filtered water and after a couple of emails to Will Naylor in customer service the problem was resolved. He contacted the manufacturer of the filter tap I had purchased and with the information they gave him I fixed the problem in 5 minutes.
I’m very grateful and really appreciate the great service and support, especially from Will. Thank you so much 😊

Risposta di Tapstore UK Ltd
Easy to navigate website
Easy to navigate website, good communication from order to delivery. Good packagaging and fast delivery. Would recommend.

Risposta di Tapstore UK Ltd
First Class tap supplier
Excellent company with a great selection of taps and sinks at the right price. Quick delivery and good communication from order placement to delivery. Very helpful if you need any advice before placing an order or with fitting.

Risposta di Tapstore UK Ltd
Amazing support and service.
I rarely leave reviews. However, when I receive outstanding service I feel compelled to.
When I originally received the bath tap/shower mixer, Tapstore were excellent in dealing with my assembly queries.
The following year, a failed part was sent out next day without any quibble.
Excellent.

Risposta di Tapstore UK Ltd
Fantastic customer service
Franke sink arrived in January and we stored it until it was needed and then at the point where the worktop and sink were to be installed we discovered a crack in the sink. Teresa from Tapstore was magnificent and although the item was out of stock with her normal supplier, she managed to get us a new sink in less than a week. She was so efficient and helpful that she deserves 6 stars !

Risposta di Tapstore UK Ltd
Unreliable shower pump
We bought our shower pump online and had it installed by a professional plumber. Just after a year, it started leaking onto the airing cupboard damaging the wooden boards. Upon inspection, we were advised that the pump had a crack, hence the leakage.

Risposta di Tapstore UK Ltd
Excellent service
Excellent service, suggested successful remedial action to my problem extremely promptly. Highly recommended for after sales service and quality of products.

Risposta di Tapstore UK Ltd
Very helpful and polite
I had a problem waiting for delivery of a much needed water pump and they were very helpful in solving the problem.

Risposta di Tapstore UK Ltd
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