Sytner Group - Sytner Select Nottingham Recensioni 

1696
•
TrustScore 4 su 5

4,2

Unit 1 Enterprise Way, NG2 1EN Nottingham, GB

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Considering changing my car and wanted to see what Geely had to offer. Great customer service from Simon who showed me all the available options then took me on a test drive, pointing out the diff... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Arrived 5pm after work to view a Lexus I'd seen online. Stood in the entrance for a good 10mins, ignored by several staff who all saw me waiting. At least 3 walked right past me, without acknowled... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Simon Mills and Jamie Lowe were excellent. We had a terrible experience with the previous company especially the after sales. Simon has helped build the bridge to redemption with showing us the new Ge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just collected a brand new (to me) car from Sytner Select Nottingham. What a fantastic facility, yes you could find car cheaper but it’s unlikely you would get better quality. Staff were fantastic (th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informazioni di contatto

  • Unit 1 Enterprise Way, NG2 1EN, Nottingham, Regno Unito

  • 0115 934 1414

4,2

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
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4,2

Tutte le recensioni

(1696)

13.303 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service highly recommend.

Excellent service highly recommend.

28 gennaio 2026
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Logo di Sytner Group - Sytner Select Nottingham

Risposta di Sytner Group - Sytner Select Nottingham

Dear Kieran, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Nottingham. We are delighted to hear that you found our service excellent and that you would highly recommend us. It is always our aim to provide the best possible experience for our customers, and your feedback is truly appreciated. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best wishes, The Sytner Select Nottingham Team

Valutata 5 stelle su 5

Enquired for a car at Synter select…

Enquired for a car at Synter select Nottingham call was taken by the sales Manager Declan,from the start to the end a fantastic customer experience from the video of the car to all the questions I had about the car answered by Adam sales advisor/consultant,Declan ensured the process was flawless,so professional and honest,can say this is probably the best dealership to buy a car from headed by Declan Francis values.

18 gennaio 2026
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Risposta di Sytner Group - Sytner Select Nottingham

Dear Sandeep, thank you very much for your kind words and detailed feedback. We are delighted to hear that Declan and Adam provided you with a professional and honest experience throughout your enquiry. It’s wonderful to know that the video and all your questions were handled so thoroughly, making your journey with Sytner Select Nottingham a positive one. Your recognition of our team’s values means a great deal to us. We truly appreciate your recommendation and support.

Valutata 5 stelle su 5

Alans very good

Alans was very good and listened to my requests. Very knowledgeable salesman. I would recommend him if you are looking to get a car. Not a pushy salesman.

21 gennaio 2026
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Risposta di Sytner Group - Sytner Select Nottingham

Thank you very much for your kind words, Dan. We’re delighted to hear that Alan provided you with knowledgeable and attentive service, listening carefully to your requests. It’s great to know you felt comfortable throughout the process and didn’t experience any pressure. Your recommendation means a lot to us, and we’re pleased that Alan was able to assist you in finding the right car. We truly appreciate you taking the time to share your positive experience with Sytner Select Nottingham.

Valutata 1 stelle su 5

I've a had the worst experience with…

Extremely Poor Service
I’ve had the worst experience with Sytner. I bought a car in November and was told all checks had been completed, including new wiper blades. When I got home to Leicester and properly checked the car, it was obvious the car hadn’t even been touched.
I called them to raise this and was told the part wasn’t available and that I’d have to rebook in January. I was also told it would take 1–2 hours and would include a new MOT. I arrived at 9am and, 9 hours later, the work still hasn’t been completed.

The whole experience has been frustrating, misleading, and a complete waste of time. Customer service is extremely poor. everything is “happy days” until you buy the car, and then you’re treated like you don’t matter.
I won’t be going back and would strongly advise decent, honest people to avoid using their services

20 gennaio 2026
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Risposta di Sytner Group - Sytner Select Nottingham

Dear Deepak, We are truly sorry to hear about your disappointing experience with Sytner Select Nottingham. This is certainly not the standard of service we aim to provide, and we appreciate you bringing these concerns to our attention. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk, so we can better understand the situation and address your concerns directly. Your feedback is important to us. Kind regards, Sytner Select Nottingham

Valutata 5 stelle su 5

I left my car for MOT and investigation…

I left my car for MOT and investigation regards coolant leek. Everything took around 2,5h. After all service I was send video with checking etc. Very professional. I needed to leave my car there for repair Emily the lady who helped me was very nice and kind. It’s my second car from there and not the last. Highly recommended

6 gennaio 2026
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Risposta di Sytner Group - Sytner Select Nottingham

Dear Patrycja, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Nottingham. We’re delighted to hear that Emily and the team provided you with professional and friendly service throughout your MOT and repair. It’s wonderful to know you appreciated the video updates and that you’ve chosen us for a second vehicle. Your recommendation means a great deal to us, and we look forward to assisting you again in the future. Best wishes, The Sytner Select Nottingham Team

Valutata 5 stelle su 5

Excellent service

Excellent service, friendly staff, no pushy sales tactics, Simon and Hannah were both great, would definitely buy from them again.

7 dicembre 2025
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Risposta di Sytner Group - Sytner Select Nottingham

Dear Carolyn, Thank you ever so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Simon and Hannah provided excellent service in a friendly and pressure-free environment. It’s wonderful to know you felt comfortable throughout your visit and that you would consider buying from us again. Your feedback truly means a lot to the entire team here at Sytner Select Nottingham. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team

Valutata 5 stelle su 5

Want to thank Jack Riley for making my…

Want to thank Jack Riley for making my experience stress free and making me feel comfortable. He really has a great attitude and was down to earth and got everything across to me without being pushy.

27 dicembre 2025
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Risposta di Sytner Group - Sytner Select Nottingham

Thank you so much for your kind words, K Lawry. We’re delighted to hear that Jack Riley made your experience stress-free and comfortable. It’s wonderful to know his down-to-earth approach and positive attitude helped you feel at ease throughout. We truly appreciate you taking the time to share your feedback and are pleased that Jack was able to assist you without being pushy. Your satisfaction means a great deal to us, and we hope you enjoy your new vehicle.

Valutata 4 stelle su 5

Sytner sales great place to buy

I found the sytner group a very relaxing non pressure environment in which to purchase a car. Normunds Allen and Jamie worked very well in a way of respecting my opinion and giving me time to decide on purchasing a car (a Toyota Corolla hatch) which was well within my budget and me and my wife were offered and given tea and coffee. It took k about a week for me to decide and was obviously not rushed into the deal. Many thanks to Allen and will definitely return when going to replace the car I bought.

7 dicembre 2025
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Risposta di Sytner Group - Sytner Select Nottingham

Dear Grant, Thank you for your kind words and for taking the time to share your experience with Sytner Select Nottingham. We are delighted to hear that Normunds, Allen, and Jamie provided a relaxed and respectful environment, allowing you the time needed to make your decision. It’s wonderful that you and your wife felt comfortable and well looked after during your visit. We truly appreciate your recommendation and look forward to welcoming you back when you’re ready to replace your Toyota Corolla. Best wishes, Sytner Select Nottingham Team

Valutata 1 stelle su 5

They are scammers

They are scammers. They advertise a car and collect all sensitive data from customers. After 2-3 weeks they said car is not roadworthy, they are not wish to sell it. But they already sold it another person. Unlucky person bought the faulty car. He/She already taxed it.

2017 Mazda Cx-5
£11,999
VIN: VA17DWY
Stock #: 00609862STK

22 dicembre 2025
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Logo di Sytner Group - Sytner Select Nottingham

Risposta di Sytner Group - Sytner Select Nottingham

Dear Uditha, we are sorry to hear about your experience and understand your concerns. Please be assured that we take data protection very seriously and do not share customer information with third parties. As we advised you, the vehicle failed our Sytner Select Multi-point check so we were unable to retail. Once again apologies for any disappointment. Kind Regards Sytner Select Nottingham

Valutata 5 stelle su 5

Really want to say thank you to Aysha she help us a lot.

Really want to thank you Synter Group Nottingham we had great experience buying my car.The staff was frendly,helpfull and hones.The process was smooth and fast. l'm very happy with my new car and would recommend this place to others. Especialy want to say big Thank you to Aysha she was very kind to us and help us a lot she is so frendly and l'm so happy to meet her🤗

26 novembre 2025
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Logo di Sytner Group - Sytner Select Nottingham

Risposta di Sytner Group - Sytner Select Nottingham

Dear Ayla, Thank you so much for your wonderful review. We are delighted to hear you had a smooth and enjoyable experience purchasing your car with us. It’s fantastic to know that Aisha provided such friendly and helpful service – we will be sure to pass on your kind words. Your recommendation means a great deal to us. We hope you continue to enjoy your new car and look forward to welcoming you back in the future. Best wishes, Sytner Select Nottingham Team

Valutata 2 stelle su 5

I would have given higher rates but…

I would have given higher rates but after purchasing that much amount off my car they should have given at least free MOT’s like they used to do before :(

12 dicembre 2025
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Logo di Sytner Group - Sytner Select Nottingham

Risposta di Sytner Group - Sytner Select Nottingham

Dear Sunil, Thank you for your feedback. We appreciate your loyalty and understand your disappointment regarding the MOT offer changes. We always aim to provide excellent value and service to our customers. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk, who would be happy to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to address this with you directly. Kind regards, Sytner Select Nottingham Team

Valutata 5 stelle su 5

My first experience with SytnerSelect…

My first experience with SytnerSelect is when I first spoke to Lisa in Sales. I was cautious and wasn't really sure if the car I was looking at was suitable.
Lisa was amazing very professional. She has a wealth of knowledge and experience of the industry and explained everything in laymans terms which gave me total reassurance and confidence.
My husband and I took the 370 miles round trip to SynterSelect in Nottingham to purchase our car. We were looked after by Jack who explained everything to us. I had made lots of notes regarding the car and Jack very kindly explained everything to me. Nothing at all was to much trouble. Everything was very relaxed he made the whole car buying process a fabulous experience all.
I would definitely 100% recommend this company to anyone wanting to purchase a car they definitely look after you and we absolutely love our car she's a beauty. Thank you Lisa and Jack.

28 novembre 2025
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Valutata 5 stelle su 5

Brayden & Vass

Brayden & Vass did not rush me at all when getting my new car, thank you for your huge help, i really appreciate it! They make it smooth and easy when buying a car can be stressful.

20 novembre 2025
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Valutata 5 stelle su 5

Allen was excellent

Allen was excellent. He was friendly good humour and explained everything about the car and the process. Took us on a test drive were he explained more about what car could do and its functions. Would highly recommend him or buy from him again. 10 out of 10 for service.

21 novembre 2025
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Valutata 5 stelle su 5

I had a brilliant experience with Zayn…

I had a brilliant experience with Zayn at Sytner Select Nottingham. From the moment I walked into the showroom, he greeted me and took the time to understand exactly what type of vehicle I was looking for and what I needed it for.

He quickly found a car that suited my preferences, and even when the vehicle I originally planned to purchase became unavailable, Zayn continued to support me and tried to help me find another similar vehicle without any stress or pressure.

His professionalism, friendliness, and genuine willingness to help made the whole process smooth and enjoyable. I highly recommend speaking to Zayn if you're looking for a car, fantastic service from Zayn.

8 novembre 2025
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Valutata 1 stelle su 5

I purchased a 2 year old Puma in Nov…

I purchased a 2 year old Puma in Nov 2024 which was sold to me with a full service history. When I signed up to the Ford App there was no service recorded. I made numerous phone calls to speak to a manager and was diverted to an answer phone but my messages went unanswered. I eventually got to speak to Lisa Thorneywork who said she would chase it up with the garage that it came from. Fast forward nearly a year and hardly any returned calls or emails and I had to pay for another service to validate my warranty with Ford because the car developed a steering issue. If you are looking for good customer services I would recommend going elsewhere.

9 novembre 2025
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Logo di Sytner Group - Sytner Select Nottingham

Risposta di Sytner Group - Sytner Select Nottingham

Dear Sally, We are sorry to hear about your disappointing experience regarding the service history and communication issues. Providing accurate information and attentive customer care is very important to us, and it is regrettable that we fell short in this instance. We appreciate your feedback as it highlights areas where we need to improve. We sincerely apologise for any inconvenience caused and thank you for bringing this matter to our attention. Kind regards, Sytner Select Nottingham

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