Considering changing my car and wanted to see what Geely had to offer. Great customer service from Simon who showed me all the available options then took me on a test drive, pointing out the diff... Leggi di più
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Arrived 5pm after work to view a Lexus I'd seen online. Stood in the entrance for a good 10mins, ignored by several staff who all saw me waiting. At least 3 walked right past me, without acknowled... Leggi di più
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Simon Mills and Jamie Lowe were excellent. We had a terrible experience with the previous company especially the after sales. Simon has helped build the bridge to redemption with showing us the new Ge... Leggi di più
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Just collected a brand new (to me) car from Sytner Select Nottingham. What a fantastic facility, yes you could find car cheaper but it’s unlikely you would get better quality. Staff were fantastic (th... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
Unit 1 Enterprise Way, NG2 1EN, Nottingham, Regno Unito
- 0115 934 1414
4,2
Molto buono
2K recensioni
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How are you paying for the car.............
When enquiring about a car the first question asked is how you are paying for it. The sales team are more interested in their kick back commission from selling you the finance than they bare in finding you the right car. the cars are not presented well at all, dirty interiors, dents, scratches, damaged wheels, of course they tell you they will do all the repairs - after you have paid your deposit of course. The sales team lack experience and every question we asked they needed to revert to either Google or go and find the answer, even for basic questions. We looked at a number of cars, you will find the Sytner purchase invoice in the glove box along with the LogBook with the previous owners full details, which is very bad data protection. A car advertised at £24,000 they had paid £13000 for, that's some mark up. We walked away from Sytner Select, main reason being transparency of pricing, quality of cars presented, poor customer service and a general feel of hard sell.
24 aprile 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations regarding the presentation of our vehicles, customer service, and transparency. We take all comments seriously and appreciate you highlighting your concerns about pricing and data protection. Our aim is always to provide a positive and professional service, and we regret that this was not reflected during your visit. We appreciate you taking the time to share your thoughts with us.
Viewed a car advertised at £18,400 and…
Viewed a car advertised at £18,400 and test drove it at that price. When I later called to place a deposit, I was told the price had increased to £19,200.
I understand prices can change, but this was disappointing given I was ready to proceed based on the advertised price.
Experience has left me hesitant to deal with Sytner Group again.
25 aprile 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear Joanne, We sincerely apologise for the disappointment caused by the change in price after your test drive. We appreciate how frustrating this must be, especially when you were ready to proceed. It is never our intention to cause doubt or hesitation, and your feedback is invaluable to us. We hope you might reconsider and allow us another opportunity to provide a better experience in the future. Thank you for sharing your concerns with us. Kind regards, Sytner Select Nottingham
Allens was great
Allens was great. Fast and to the point, made buying the car easy.
18 aprile 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear Thomas, Thank you very much for your kind words. We’re delighted to hear that Allens provided a fast and straightforward service, making your car purchase an easy and enjoyable experience. It’s always our aim to ensure customers feel confident and well supported throughout the process. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We hope you are thoroughly enjoying your new car and look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team
RECOMMEND
I dealt with both Adam and Allen who were great from the beginning when test driving the car and then going through the sale process. They made it stress free and enjoyable and answered any questions we had. They both made the whole process seamless and couldn't do enough to help, even if we encountered any issues. Would definitely recommend!
14 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you so much for your kind words, Katie. We’re delighted to hear that Adam and Allen provided such a positive and stress-free experience from start to finish. It’s wonderful to know they were able to assist you thoroughly and make the whole process enjoyable. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you continue to enjoy your new car and look forward to welcoming you back in the future.
Purchased Mercedes A200 AMG
I recently purchased a Mercedes A200 AMG of Allens, Sales and Adam, Manager in the Nottingham store. Allens was the main contact from the start. He was helpful, detailed, considerate throughout. He provided a detailed video and photographs of the car, showcasing the car, which enabled me to make the
decision to buy. He remained present throughout with communication in store and during the preparation stage before I got the car. He provided a professional manner throughout ensuring I was happy. Great knowledge of the car. Great service provided and follow up afterwards, which was also helpful with my query.
Also, Adam was involved in the purchasing and financial stage. He explained everything in detail of the stages until completion. He was professional, courteous, efficient and knowledgeable.
Good service from Synter.
11 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you, Allan, for your kind words and detailed feedback. We are delighted to hear that Allens and Adam provided you with professional, knowledgeable, and attentive service throughout your purchase of the Mercedes A200 AMG. It’s wonderful that the video and photographs helped you make an informed decision, and that our team’s communication and follow-up met your expectations. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your positive experience with Sytner Select Nottingham.
Couldn’t be happier with the experience…
Couldn’t be happier with the experience of purchasing through Sytner Select. From start to finish, everything was seamless and genuinely enjoyable. We were looked after by the amazing Hannah and James at the Nottingham branch, who were not only incredibly friendly and approachable but also extremely knowledgeable and professional.
They both went above and beyond to ensure our needs were fully understood and met, taking the time to answer every question and making sure we felt confident and comfortable at every stage of the process. Nothing ever felt rushed or pressured — just honest, helpful guidance throughout.
Their attention to detail, clear communication, and genuine care really set them apart. It’s rare to come across service like this, and they made what can sometimes be a stressful experience feel easy and exciting.
A huge thank you to Hannah and James for their outstanding support — they are a real credit to Sytner Select. I wouldn’t hesitate to recommend them to anyone looking for a top-class car buying experience
30 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you so much, Lara, for your wonderful review. We’re delighted to hear that Hannah and James provided such a friendly, professional, and knowledgeable service throughout your experience. It’s fantastic to know they made the process enjoyable and stress-free, with clear communication and genuine care. Your kind words mean a great deal to the team at Sytner Select Nottingham. We truly appreciate your recommendation and wish you many happy miles in your new car!
From the moment we walked in to just…
From the moment we walked in to just talk numbers and ideas, we were greeted by Adam and Jack Lee who were welcoming and very pleasant. Nothing was pushed or forced, we went at our own speed and came to the right deal that suited us.
Unfortunately on the day of change over, our current car broke down, after speaking with Adam and Jack, we still managed to get the deal done, nothing was too much trouble.
Will definitely be back. Such a pleasure
21 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear Lee, thank you very much for your kind words and for taking the time to share your experience with Adam and Jack at Sytner Select Nottingham. We’re delighted to hear you felt welcomed and comfortable throughout the process, especially during the unexpected challenge on the day of changeover. It’s wonderful to know you found the right deal at your own pace. We truly appreciate your support and look forward to welcoming you back in the future. Best wishes from the team.
Allen and Adam were really helpful with…
Allen and Adam were really helpful with us. Low pressure and relaxed. Would recommend. Thank you!
30 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear Edward, Thank you very much for your kind words. We’re delighted to hear that Allen and Adam provided a helpful and relaxed experience for you. It’s always our aim to offer a low-pressure environment where customers feel comfortable and valued. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your positive experience and hope to assist you again in the future. Best wishes from all of us at Sytner Select Nottingham.
Great experience with Simon and Ash
Great experience with Simon and Ash. Throughout the whole experience we were looked after and kept updated. Brilliant service
25 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you, Simon, for your kind words and for taking the time to share your experience with Simon and Ash at Sytner Select Nottingham. We are delighted to hear that you felt well looked after and kept informed throughout the entire process. Providing brilliant service is something we take great pride in, and it’s wonderful to know this was reflected in your visit. Your feedback is truly appreciated, and we hope to assist you again in the future.
From my first contact with George and…
From my first contact with George and Hannah through to collecting the car yesterday I've had excellent service.
Very helpful, inspired me to buy without being pushy.
12 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear Ian, Thank you very much for your kind words. We are delighted to hear that George and Hannah provided you with excellent service throughout your experience. It’s wonderful to know you felt supported and inspired to make your purchase without any pressure. Your feedback means a great deal to us and encourages the whole team to continue delivering the highest standards. We hope you enjoy your new car and look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team
Absolutely great experience buying a…
Absolutely great experience buying a new car from Sytner Nottingham.
Brayden Williams and Declan Francis helped me through this process, explaining everything clearly and were happy to answer any questions I had.
Would absolutely recommend!
12 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you very much for your kind words, Mart. We are delighted to hear that Brayden Williams and Declan Francis provided clear explanations and were able to assist you throughout your car buying experience. It’s wonderful to know you felt supported and confident during the process. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience with Sytner Select Nottingham. We wish you many happy miles in your new car!
Jack and Declan helped my partner by…
Jack and Declan helped my partner by her car, very friendly and professional throughout
7 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you very much for your kind words, Ryan. We’re delighted to hear that Jack and Declan provided friendly and professional assistance throughout your partner’s car purchase. It’s always our aim to make the experience as smooth and enjoyable as possible. Your positive feedback means a great deal to the team here at Sytner Select Nottingham. We hope your partner is very happy with her new car and look forward to welcoming you both back in the future. Thanks again for choosing us.
Goerge was a good lad we certainly has…
Goerge was a good lad we certainly has some surprises alone the way but grate customer service good sales and I got a good car and a good rate
28 febbraio 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you very much for your kind words. We’re delighted to hear that George provided you with excellent customer service and helped you find a great car at a good rate. It’s wonderful to know that, despite a few surprises along the way, your experience was positive overall. We truly appreciate your feedback and hope you continue to enjoy your new vehicle. Should you need any assistance in the future, please don’t hesitate to get in touch. Thanks again for choosing Sytner Select Nottingham.
Smiles and reflections vs customer service?
Has anyone else ever bought a car from Sytner Group ? On the face of it a hugely impressive outfit. Shiny clean cars; only matched by the shinier white teeth their sales persons posses. On the face of it a great operation. Scratch underneath and oh dear. Buy a car; everything is rosy. But if it goes wrong. Uh oh! This is where you see a car company for what it really is. Do they care……. No. Of course they don’t; you’ve already bought the car. On to the next sale. I guess . The cars are immaculate. The sales person is superbly professional and in no way pushy… albeit they lack knowledge of the cars they are selling. But that’s all forgivable isn't it? Yes the car is a little over priced but it’s got a five year warranty and break down cover and a pretty little bag will be sent to protect your car? The bag never arrived by the way, despite being chased. THANK GOODNESS the warranty did because I have made use of that more than that sales team presumably make use of their Colgate subscriptions.
So; why the rant? It’s the lack of customer service that gets me the most - I’m a patient guy but I do expect at least acknowledgement from a company when I contact them; and to be clear my contact was calm and polite and to three separate people. Still nothing, hence…, this.
Of course, THIS, won’t do anything. It’s just words. They won’t say sorry; they won’t offer me some Compensation. I doubt they will even send me that pretty little bag they promised me last summer. They will just take advantage of the next person.
1 marzo 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear Stephen, we are truly sorry to hear about your disappointing experience with Sytner Select Nottingham. We appreciate your feedback regarding both the sales process and aftercare, as it helps us understand where we need to improve. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk, who would be keen to discuss your concerns further and ensure your experience is properly acknowledged. Thank you for bringing this to our attention.
From start to finish Jordan & Hannah…
From start to finish Jordan & Hannah couldn’t of been any more welcoming and helpful, Both did separate things for me to find the perfect car, took me out on a test drive, explained everything very thoroughly, went through all options to getting a new car, I’m not very good with cars and technology although they helped me pick the perfect car and explained all the difference between the type of car I wanted, they never tried to oversell, they listened to me and what I had in mind, very friendly and professional people! I will definitely be back when I’m ready for a new car! I couldn’t be more grateful! Would highly recommend
15 febbraio 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you so much for your kind words and detailed feedback. We’re delighted to hear that Jordan and Hannah provided such a welcoming and helpful experience, making the process of finding your perfect car straightforward and enjoyable. It’s wonderful to know they took the time to explain everything clearly and listened carefully to your needs. Your recommendation means a great deal to us, and we look forward to welcoming you back when you’re ready for your next vehicle. Many thanks once again!
Very professional
Very professional. Quality car could not fault car or company would be my go to in the future
15 febbraio 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear Martin, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found both the car and our service to be of such a high standard. It is always our aim to provide a professional and enjoyable experience for all our customers. Your recommendation means a great deal to us, and we look forward to being your go-to dealership in the future. Wishing you many happy miles in your new vehicle. Best regards, The Sytner Select Nottingham Team
Once bitten
I've had 2 cars from here, the first was a total lemon but they looked after me properly. Hence why I went back, amazing how looking after people brings repeat business. The second one an Audi A8 has been nothing but problems from about 2 weeks after I bought the car. It's been in 3 times and Sytner Select have completed work that they shouldn't have. Unbeknownst to them and their "master tech" the A8 has a "sealed for life" gearbox. These are only to be serviced is a diagnosis deems so, it's not a first stage repair on this car. They charged me £500 and my car still wasn't fixed. I gave in and took it to a main dealer as nobody else was happy to look at an A8 gearbox and they won't touch it as they haven't a clue why or what Sytner have done. I've been nothing but polite but now David Mullen is ignoring my emails. Buying a new car is only fun if you don't need to do it. I didn't rush the purchase, it took a month to find the car I wanted and I felt comfortable going back to Sytner group. Lesson learnt and be warned.
11 febbraio 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear Sam, we are truly sorry to hear about your disappointing experience with your Audi A8 and the issues you have faced. We appreciate your loyalty in returning to us and regret that our service did not meet your expectations this time. We understand how frustrating it is when a purchase does not go smoothly, especially with such a significant investment. Your feedback is important, and we apologise for any inconvenience caused throughout this process.
Car MOT
Friendly staff good service .Keep you updated with calls and video of your cars MOT .
22 gennaio 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear Davina, Thank you ever so much for your kind words and for taking the time to share your experience with Sytner Select Nottingham. We’re delighted to hear that our friendly staff and service met your expectations, and that the updates via calls and videos during your car’s MOT were helpful. It’s always our aim to keep our customers well informed and comfortable throughout their visit. Your feedback truly means a lot to us. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team
Allen was a great salesman
Allen was a great salesman. Jamie was great with explaining things. Overall a stress free experience
31 gennaio 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Thank you, Ben, for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Allen and Jamie provided such excellent service and made the process straightforward and stress free. It’s always our aim to ensure every customer feels well informed and comfortable throughout their visit. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the whole team at Sytner Select Nottingham. We hope you enjoy your new vehicle!
Helpful staff.
Helpful staff.
I did have a few problems with the car (sensors) after purchase, but they were all sorted with understanding, competence and a smile. Paige was particularly helpful, sorting the problems with the car and, among other things, getting my glasses from the courtesy car I left them in and bringing them to the desk, so I didn't have to. Not only competent but also cautious. Thank you.
30 gennaio 2026
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Risposta di Sytner Group - Sytner Select Nottingham
Dear David, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Paige and the team were able to assist you promptly and with such care. It’s wonderful to know that you felt supported throughout and that the issues were resolved with understanding and a smile. Your feedback is greatly appreciated, and we hope you continue to enjoy your car for many miles to come. Best wishes, The Sytner Select Nottingham Team
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