I’ve been really enjoying my Tortoise Sleep Readers. They’re comfortable for reading in the evening, and I love having a pair that I can keep by my bed and use as part of my nighttime routine. The tor... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I really like the versatility of the Circadian Snap-On set. Having different lens options in one frame makes it easy to switch depending on the time of day. The magnetic attachments are convenient,... Leggi di più
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I wanted blue light glasses I could wear during the day without the orange tint, and the Focus Aviators have been a great option. They look stylish, feel comfortable, and work well when I’m spending l... Leggi di più
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I ordered prescription glasses. They failed to send me the proper frames that I ordered, and they sold me a pair of glasses without the protective coating on the lenses. After complaining and going ba... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Swanwick Sleep is the original creator of Swannies® Blue Light Blocking Glasses, trusted by sleep experts, athletes, and professionals worldwide. Our scientifically backed blue light glasses, sleep masks, and wellness accessories are designed to improve sleep quality, boost focus, and reduce eye strain from screens. Discover how Swanwick helps you sleep better, feel energized, and perform at your best—day and night.
Informazioni di contatto
539 W. Commerce St #2736, 75208 , Dallas, Stati Uniti
- +1 (855) 441-2008
- support@swanwicksleep.com
- www.swanwicksleep.com
4,2
Molto buono
87 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The work-life balance is very good and…
The work-life balance is very good and the team is really proactive, empathetic, and accommodating because of differences in time zones.
24 novembre 2023
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Risposta di Swanwick Sleep
Thank you so much for sharing your thoughts on our work-life balance and recognizing our team’s proactive, empathetic, and accommodating approach—especially when navigating time zone differences. Your kind words mean a lot to us and help reinforce our commitment to creating a positive experience for everyone.
We appreciate your support and look forward to continuing to serve you!
My sleep is amazing now!
4 novembre 2023
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Risposta di Swanwick Sleep
Thanks for your feedback Mel!
Best Blue Light Blocking glasses out…
Best Blue Light Blocking glasses out there
Absolutely love my Swanwick glasses. Feels so much better working on screen all-day. I can really feel a difference when I started wearing them,
15 ottobre 2023
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Risposta di Swanwick Sleep
Thanks so much for the feedback Bianca!
Exceptional brand
Exceptional brand! Stylish designs, excellent quality, and superb customer service. My experience was seamless from order to delivery. Highly recommend!!!
18 ottobre 2023
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Risposta di Swanwick Sleep
Thanks for your feedback.
Excellent Product!
Been having a terrible eye strain and headaches and these glasses solved all my issues! I both wear the the Day Glasses (light yellow lens) when I'm on my computer during the day and switch to my Night glasses (orange lens) in the evening before I go to bed and while scrolling at my phone. I also wear the night frame every time I wake up in the morning so my eye can adjust to the natural lighting. And this routine works wonders ever since. Sharing this to help someone experiencing the same problem as mine.
7 settembre 2023
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Risposta di Swanwick Sleep
Thanks for your feedback Pia!
Their return process may be a scam
Updated November 2023:
I did get a refund on the glasses. The return process was painful which required multiple follow-ups.
Their return process may be a scam. Here's my experience in detail:
Oct 14, 2023, 15:42 PDT
Hello,
The glasses were too tight for my face. I would like to request a refund.
Thank you.
Jason
Melanie Viaje (Swanwick)
Oct 15, 2023, 11:42 PDT
Hi Jason.
I'm sorry to hear that.
Before you decide to return your Swannies, the classics do come in regular and large. Would you like to try either one of these?
Thank you,
Melanie Viaje
Customer Solutions Specialist
Swanwick
+1 (855) 441-2008
Oct 16, 2023, 07:37 PDT
Hi Melanie,
Thanks for checking. They fit the size of my face but the arm springs don’t have enough flex which is what is causing the problem. I’d prefer to return them.
Thanks.
Sent with my iPhone
After not hearing back for 1 day I sent this:
Oct 17, 2023, 09:36 PDT
Please advise.
Sent with my iPhone
Melanie Viaje (Swanwick)
Oct 17, 2023, 11:03 PDT
Hi Jason.
Your return request has been submitted. Once I get an update, I will inform you.
Thank you,
Melanie Viaje
Customer Solutions Specialist
Swanwick
+1 (855) 441-2008
Their site reads:
RETURNS
In order to be eligible for the 100% Satisfaction Guarantee, you must return the purchased product. In certain instances involving defects, we may waive the return requirement in lieu of photographic verification. Refunds cannot be processed for products that cannot be accounted for, or returned, including lost items.
POSTAGE ON RETURNS AND EXCHANGES
If your shipping address is in the US, UK, Canada or Australia, we will provide you with a prepaid return label to ship your return or refund. We are not able to provide hard copy return labels and customers will be responsible for printing their own labels. Customers are responsible for packaging any returns.
If you are located outside of these regions, you will be responsible for purchasing postage on returns and exchanges to our US or UK returns facility.
Buyer beware. I should have ordered them on Amazon which at least has a no hassle return process.
If they end up refunding me the $96.79 I'll update this review.
16 ottobre 2023
Non scritta su invito
Risposta di Swanwick Sleep
Hi Jason. I apologize it's taken so long to respond but we only started using Trustpilot and so were not aware of your review.
We would love to make contact with you and try to understand what went wrong here. I will request information through Trustpilot.
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