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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Second car we have purchased from Struans. Gill and Declan were a pleasure to deal with and they took time to explain new features and functionality at the vehicle handover. I would recommend Struan... Leggi di più

Valutata 5 stelle su 5

From our initial enquiry all the staff at Struans were friendly & not at all the hard sell approach you get from other car dealerships. Kevin made us very welcome, we listened to his knowledgeable... Leggi di più

Valutata 5 stelle su 5

First class customer service once again. The sales team were very knowledgeable and helpful while I was deciding on my model of new car, and communication was excellent throughout the ordering process... Leggi di più

Valutata 5 stelle su 5

Picked up my third used car from Struans Mazda in Perth on Boxing Day. As with my previous purchases, I found them to be a great company to deal with; professional, friendly and helpful. I will defini... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Concessionario Mazda
  3. Concessionario Peugeot
  4. Agenzia di noleggio camper e roulotte
  5. Rivenditore di auto usate

Scritti dall'azienda

Struans are a local family business committed to providing the best service and value for our customers. With branches in Dundee and Perth there is a great choice of new cars from Peugeot and Mazda - all top manufacturers with great reputations and each with their own personality. Our range of used cars covers all makes including Volkswagen, Nissan, Citroen, Ford, Vauxhall and more, with the number of vehicles we offer increasing growing due to both our success and our determination to provide motorists in Tayside with more choice. Since we started over 40 years ago Struan Motors have grown from humble beginnings to become one of the most popular places for people in Tayside, and much further afield, to choose to purchase their new car. Although Struan Motors now offer a choice of 3 new car franchises, a large stock of used cars, a fast-fit centre, vehicle rental and a full after-sales service, it was not always like that Struan Robertson, as a time served mechanic with an excellent reputation first branched out on his own in 1974 with a small holding at Kinfauns just outside Perth, where he specialised in the servicing and repair of Volkswagens. However, as his reputation spread, it soon became clear that the business needed to expand in order to meet customer demand and so his brother John joined him as they moved into larger premises in South William Street in Perth in 1977. Struan Motors popularity flourished, helped by the convenience of this new city centre location, and soon adjacent property was taken over to help cope with demand and allow for the arrival of the Mazda franchise which was awarded way back in 1981, making Struans one of the longest established Mazda dealers in Scotland! The next big step was when, due to their growing reputation for customer service, Toyota chose Struans to represent them in Perth, which once again required more room, and a showroom in nearby Victoria Street was created. Some of these city centre properties still bear the Struan name to this day as they are where our tyres and all-makes servicing branch is based. Our landmark Struans Motor Village in Crieff Road, Perth first started off in 1987 when our Toyota showroom moved there, to what had been a greenfield site. Ever since then there has been continual development with the opening of our Peugeot showroom in 1989, and our new Mazda showroom in 1995. The site has also seen a large and spacious used car display area created, with a large customer car parking area rarely seen at dealerships with landscaping to give a relaxed atmosphere.. Over the years Struans had developed a loyal customer base from all over the country, but particularly in Dundee. This led us develop a prominent site which we initially used as a Toyota dealership and is now a used car specialist Autocentre dealing with all makes of vehicles. Now that we have grown to have 2 great centres in Perth and Dundee we are now focused on ensuring our customers receive the best possible experience at Struans.


Informazioni di contatto


4,7

Eccellente

TrustScore 4.5 su 5

75 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

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Valutata 5 stelle su 5

Friendly and Knowledgeable Team

From start to finish Declan and John could not have been more helpful. Not pushy just knowledgeable and friendly. Looking forward to driving my new Mazda and heading back to Struans when it’s time for a new one.

7 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Good experience

Visited Struans in Perth after making an appointment by phone to test drive MX-5.
After getting the history of the car and my inspection I was offered either accompanied or solo test drive.
From going through the door to leaving I felt very comfortable and under no pressure to buy.
I have dealt with Stuans in the past and had the same experience.

24 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great dealer

Great dealer. I bought a car this week and they could not be more helpful. The sales team are polite and knowledgeable. The online process for the sale is seamless and efficient. Great dealer on a service pack and ceramic coating to top it off. I definitely recommend theses guys.

4 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Would never buy from them again

12 month warranty is next to useless, doesn't cover Diagnostic charges. Doesn't really cover any of the faults I had with car in 1st 12 months. ABS fault, blocked oil pickup and breaking up Cam Belt. They 0ffered to pay partial cost for Cambelt, but I had to put into Peugeot Main Dealer (Which they also own). Paid over £1200 for repairs on a 4 year old car within one year.

Would never trust or buy a car from here every again, and I would advise everyone to aviod this dealer.

30 novembre 2024
Non scritta su invito
Logo di Struans

Risposta di Struans

Good afternoon

I’m sorry to read the review you’ve posted about our Centre. Whilst I understand your disappointment at having to bear these costs 11 months after purchasing your car, I feel you omit certain details I’d like to add to put things into context.

You collected your car from our Centre on 21st November 2023 and we were first notified of these issues in an email sent to our Sales Controller/Manager on 16th October 2024.

In this email you informed us of the faults (ABS wiring issue and oil pick up clean) and that you had to pay for them as they were not covered by your Warranty. These faults were not diagnosed by our Centre as you had taken your car to another Repair outlet, and we had no opportunity to discuss things with the Warranty provider as we were never contacted at the time.

My Sales Controller contacted you and explained that under these circumstances we would not cover costs for diagnostic or repairs for work carried out by a third party.

However, during this same call, he explained that as you had now decided to book your car into our Peugeot Centre in Perth to have your wet belt changed, we would offer a “goodwill contribution” covering 100% of ALL parts required to complete the job. So, despite not being covered by your Warranty our contribution equated to approximately 32% (exc VAT) of your total bill which we deducted from the Invoice you paid when you collected your car.

The Warranty pack you received gives full details of cover and exclusions - unfortunately, it does not cover every eventuality which is why I offered you some Goodwill to cover some of your costs – something which not every Retailer does.

I’m sorry this gesture did not meet your expectations as I genuinely felt it was fair under the circumstances.

David Angus
General Manager

Valutata 1 stelle su 5

I purchased a 2016 Kia Sportage from…

I purchased a 2016 Kia Sportage from this garage with a 6 month warranty. Over the 5 months I owned the car it was back and forth 5 times, mainly due to an issue with the gearbox, however we also suffered issues with the reverse camera and sensors, the alarm, speaking brakes and an intermittent squeaking and grinding sound that was never diagnosed. When my patience ran out and asked for a refund I was offered £6000 for a car I had purchased 5 months previous for £10500. I obviously rejected this offer stressing that it was a "refund" I was looking for due to all the issues with the car. I was then contacted by the sales manager who offered £8100 suggesting that the car would depreciate at £1 per mile the car had done since purchase. Exhausted with the whole process I accepted the £8100, only to see the car back on their website a few weeks later for £9995. When I approached the company again for an explanation I was advised that the car had been tested and put back on the forecourt and that it was up to them how much they charged for their vehicles. Terrible service (and the issues with the gearbox never were resolved).

11 novembre 2024
Non scritta su invito
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Risposta di Struans

Dear Alwyn,

It saddens us that after receiving such glowing feedback from you regarding the time, effort, and professionalism we put into resolving the issue and subsequently reaching a mutually agreeable financial outcome you have posted this review.

We wish you well with the replacement vehicle you purchased shortly after returning the KIA.

Struans Autocentre.

Valutata 5 stelle su 5

First class

From initial contact last Friday to my wife picking up her ECOSPORT ST line yesterday service was first class Stewart was more than helpful car was well presented when my wife collected yesterday after driving from Glasgow restored my faith in buying a car thanks again 👍

25 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Friendly, helpful and professional

From start to finish, Calum was incredibly helpful, knowledgeable and patient. I was purchasing a new Mazda 2 on a PCP and he explained everything really well, without putting any pressure on or being anything other than professional. Really happy with the flexibility offered for pick up, and will certainly use again. Thanks so much!

18 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

I have experienced problems with van after having for few weeks. Scott has been really helpful, he arranged repair really efficiently. Van was repair in few days despite long distance from garage. First class customer service. Thank you so much and keep up great standards:)

29 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Vehicle already sold but still listed

spoke on the online chat and said I was going to visit to look at a vehicle listed on the website. Drove nearly 2 hours to view the vehicle to find a sold board in the window. Spoke to the salesman told him I was on the chat the night before and he asked me who I spoke to. He went inside and then came back out to tell me that it turns out the online chat is automated. I then said that the car is still listed on multiple sites including their own to which he said it takes a couple of days to come off. This isn't a very good way to run the business surely the cars should be put down as sold straightaway to avoid people travelling to see a vehicle thats not available. I have now wasted nearly 4 hours of my Sunday plus fuel.

25 agosto 2024
Non scritta su invito
Logo di Struans

Risposta di Struans

Dear Alex,

Apologies for the inconvenience you experienced whilst attempting to view one of our vehicles, I completely understand your frustration.
Our vehicles drop off the website as soon as they are invoiced, however until this point, they will still show for sale even with an order in place. Our live chat system is there to answer as many questions as possible and allow one of our sales team to then pick up the lead.
In this instance, it appears that it's taken longer than we would've liked for the sales person to make contact once they've been advised of the live chat, resulting in your unnecessary trip.
We have a reserve online function which allows customers to reserve a vehicle online for a 24 hour period at a cost of £99, which is refundable. However, it may be that you didn't come across this option whilst online.
Once again, please accept my sincere apologies and if there is a particular vehicle that would interest you, whether or not we have it in stock, I will be delighted to get one of my team to assist you.

Kind regards,

Craig MacKenzie
General Manager

Valutata 5 stelle su 5

Purchased Peugeot 208 GT from Struans…

Purchased Peugeot 208 GT from Struans Perth for my driving school.First class service from Robert and all the staff.Very friendly dealership and found no salesman pressure on any of my visits.Highly recommend a visit to this showroom if looking to purchase new car.

31 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service from Robyn.

Great service from Robyn when test driving a couple of cars. Decided to order a Mazda, as the wait time was not too long and I loved the car. Robyn did the handover and explained everything I needed to know, she was so patient and helpful.

26 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service, will return in the future

I bought a used Peugeot from Struans in Dundee. Kevin has done excellent job throughout the sale. From a personalised virtual viewing of the car, through answering questions, to helping to ensure that all paperwork is in order before driving off.

All information I got was to the point. No excessive sales pitching or trying to oversell the car. The car itself was in an excellent condition, clean, and well presented. All past issues were listed in the service log and were transparently communicated. All documents and signatures are handled online through a secure portal. This was very easy to use and very efficient as well.

Having had negative experience with other car sellers before, I looked up the company reviews, ownership structure, account filings and was very happy to see that Struans is a serious business with a long history on the market. The tag lines on their website are all substanciated. The interaction with them then confirmed this as well.

28 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Great communication and responsiveness…

Great communication and responsiveness from Janie from the point of order through to collection 8 months later. Very helpful with advice and arranging fitting of some additional non-factory based options. Very helpful contact, advice and open door from Craig and the team at the workshop. Detailed and helpful handover and follow-through so far. Thank you!

17 giugno 2024

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