Tried to twice to get a quote using their website box, but without success. Got a reply apologising and their head of Servicing then assured me that someone would contact me on the following Monday... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I just bought a black Mini from Josh and honestly—he is AMAZING. The car was perfect… until I scuffed the alloys on day two (entirely my fault, and I’m still annoyed at myself!). From the moment I... Leggi di più
L'azienda ha risposto
Simply the best. We recently collected a New Mini from Sarah Dilkes - what a superstar, superb product knowledge and absolutely no ‘hard sell’ whatsoever. Plus as this was a factory order Sarah remain... Leggi di più
L'azienda ha risposto
I collected my new mini Aceman last week. The customer service experience from Craig is exceptional, with superb product knowledge, and no hard sell. From the very first contact to driving away wi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Centro revisioni per auto
- Produttore di auto
- Riparazione e manutenzione auto
- Servizio di cambio dell'olio
- Rivenditore di auto usate
Scritti dall'azienda
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Scritti dall'azienda
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informazioni di contatto
Citadel Way, HU9 1TQ, Hull, Regno Unito
- 01482 605555
4,1
Molto buono
51 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Although initially delayed after order…
Although initially delayed after order due to no fault of dealership, I am extremely happy with the order / delivery of my new car.
Thanks to Steve Birks who seamlessly organised and guided us through the process!!
24 ottobre 2021
Risposta di Stratstone - MINI Hull
Hello Jayne,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Really good customer service from…
Really good customer service from Sarah,down to earth, straight forward, professional and no jargon.
Was given a really good deal too good to turn down, left us to make the decision, absolutely no pressure,
23 ottobre 2021
Risposta di Stratstone - MINI Hull
Hi Phil,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
I'm about to pick up my third Mini
I'm about to pick up my third Mini - an electric one this time - from the team at Stratstone Hull, so that itself speaks volumes.
21 ottobre 2021
Risposta di Stratstone - MINI Hull
Hi Rebecca,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Friendly staff and always helpful with…
Friendly staff and always helpful with information etc.
18 ottobre 2021
Risposta di Stratstone - MINI Hull
Hi Mark,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Fantastic service from the moment i…
Fantastic service from the moment i walked into the garage, polite friendly knowledgeable staff, nothing too much for the amazing sales team - Sarah & Gavin
10 settembre 2021
Risposta di Stratstone - MINI Hull
Hello,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Excellent service
Efficient friendly service from Sarah when arranging a test drive and follow up offer. A pleasant experience all round.
14 agosto 2021
Non scritta su invito
Risposta di Stratstone - MINI Hull
Hi Stuart,
We really appreciate this positive review!
Thanks so much!
Customer Services
Excellent attention to detail
Excellent attention to detail and very happy with vehicle. Craig was very helpful and attentive in our discussions explaining everything carefully.
Car was beautifully presented and looks lovely
14 agosto 2021
Risposta di Stratstone - MINI Hull
Hi Andrew,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Bad experience only improved when…
Bad experience only improved when someone else got involved with the sales journey but first impression counts sadly not happened
24 luglio 2021
Risposta di Stratstone - MINI Hull
Hi James,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Customer Services
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