Stratstone - Land Rover Wolverhampton Recensioni 

190
•
TrustScore 4 su 5

4,0

Graiseley Hill, WV2 4HQ Wolverhampton, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was very well looked after by your colleague Simon Hanks. This was from my first phone call to the dealership, through to visiting the dealership and arranging part exchange and buying my new car.... Leggi di più

Valutata 5 stelle su 5

We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I popped into the showroom to be greeted by a very friendly lady called Sally, she was very attentive. She asked if I needed any help or information and if I wanted a drink, but also she said take you... Leggi di più

Valutata 1 stelle su 5

After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Centro revisioni per auto
  4. Produttore di auto
  5. Riparazione e manutenzione auto
  6. Rivenditore di auto usate
  7. Servizio di cambio dell'olio

Scritti dall'azienda

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Scritti dall'azienda

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Informazioni di contatto

  • Graiseley Hill, WV2 4HQ, Wolverhampton, England, Regno Unito

  • 01902 212 904

4,0

Molto buono

TrustScore 4 su 5

190 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

Tutte le recensioni

(190)

4543 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good service

Good service

26 giugno 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Jane,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Stratstone Customer Services

Valutata 5 stelle su 5

Friendly welcome to new customer

Friendly helpful assistance to new customer for a second time

26 giugno 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hello Graham,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Stratstone Customer Services

Valutata 1 stelle su 5

Presentation is key

Presentation is key. With the amount of money spent at your workshop; we could do with getting our car back in a pristine condition

1 giugno 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Temi,

We appreciate your feedback and time.

We're sorry your car wasn't in pristine condition upon return and will review our processes to improve.

Stratstone Customer Services

Valutata 5 stelle su 5

F pace service

Make you feel very welcome , pleasant and nothing is to much trouble

3 giugno 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Nick,

It's wonderful to know our team made your experience pleasant and accommodating.

Stratstone Customer Services

Valutata 5 stelle su 5

Wonderful place to get your vehicle…

Wonderful place to get your vehicle serviced, very friendly staff and they couldn’t be more helpful and accommodating. Always a pleasure to deal with.

19 maggio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hello,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Stratstone Customer Services

Valutata 5 stelle su 5

Service was great

Service was great, the job was done while I waited and the car washed, I'll be back in the autumn:-)

28 maggio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi John,

We're glad the service met your expectations and look forward to seeing you again in the Autumn.

Have a lovely day,
Stratstone Customer Services

Valutata 5 stelle su 5

Safety recall job done quickly

Safety recall job done so quickly i did not have time to finish my coffee!! Excellent friendly service.

25 maggio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Mr Westwood,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Stratstone Customer Services

Valutata 5 stelle su 5

Service review

Was greeted in a welcoming and friendly manner by Victoria my service advisor, was informed about expected duration of service and confirmation of the cost.
While in the waiting area was also well looked after, with drinks being offered.
Once service was done Victoria came and invited me back her desk where she informed me the service and vehicle health check had been completed without any issues. Payed for service and was thanked and wished a good day then taken to my car. As always well looked after at stratstone jaguar Wolverhampton

23 maggio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hello Stuart,

We're happy to hear that you were well looked after during your visit. We appreciate your positive feedback regarding the welcoming service and that you were informed about the service details. We're glad you enjoyed your experience at our Wolverhampton location.

Take care,
Stratstone Customer Services

Valutata 5 stelle su 5

Great customer service

Easy drop off and pick up and the car was immaculate. Very good and only positives to say 👍

16 maggio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Andrew,

We're happy to hear that you found our drop-off and pick-up process easy and the car immaculate.

Stratstone Customer Services

Valutata 2 stelle su 5

It took 5.5 hours for an interim…

It took 5.5 hours for an interim service and mot which wasn't carried out by jaguar. Disappointed by the service.

9 maggio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Mark,

We understand your disappointment with the service you received.

We strive to provide a seamless and efficient experience for our customers.

We appreciate you bringing this to our attention and will use your feedback to improve our services.

Stratstone Customer Services

Valutata 5 stelle su 5

Wonderful customer Service My Jaguar F face was booked in for MOT…

My Jaguar F face was booked in for MOT …. I found the whole experience excellent and would recommend anyone requiring car service or a MOT to book their JLR vehicle into Stratstone Wolverhampton.I doubt you will be disappointed

8 maggio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Roy and Louise,

Thank you for your kind words and for sharing your positive experience.

We are delighted to hear that you were happy with the service you received at our dealership.

We strive to provide our customers with the best possible experience and appreciate your recommendation.

Stratstone Customer Services

Valutata 5 stelle su 5

Seamless service

Seamless service from start to finish with lovely knowledgeable staff

6 maggio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Valerie,

We are delighted to hear you had a positive experience with our service.

Stratstone Customer Services

Valutata 5 stelle su 5

Very happy with main dealer

Took car at 8 am, for full service and rear brake discs and pads. Asked if the car could be ready for for 1pm. All work done and completed on time.

6 maggio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Shaun,

We appreciate your feedback and are glad to hear that your car service was completed on time.

We strive to provide efficient and timely service to all our customers.

Stratstone Customer Services

Valutata 1 stelle su 5

Software issue

Software issue was not resolved after the forth time of asking and bring the car in, and after pointing out the software message to your member of staff on arrival.

23 aprile 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Andrew,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.

Thank you,
Stratstone Customer Services

Valutata 5 stelle su 5

Nothing too much trouble …

Nothing too much trouble they are efficient and friendly very professional I was offered a hot drink on arrival both to drop my car off and again to collect it lovely service

15 aprile 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Sarah,

We are delighted to hear that you found our staff efficient, friendly, and professional.

We appreciate your kind words about the service you received, including the hot drinks offered.

We are glad you had a positive experience.
Stratstone Customer Services

Valutata 5 stelle su 5

Service chap Keith very helpful went…

Service chap Keith very helpful went above and beyond. Thank you

7 gennaio 2025
Logo di Stratstone - Land Rover Wolverhampton

Risposta di Stratstone - Land Rover Wolverhampton

Hi Maria,

We appreciate your kind words about Keith and are glad to hear you had a positive experience.

Stratstone Customer Services

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