Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Yesterday, I purchased fencing rails at the Kadina store. As the store is undergoing refurbishing many items were not in their usual place. The first customer service chap (no name mentioned) was not... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I bought a HM4 shed (sliding door) and overall I'm fairly happy with it. It looks beautiful and assembly was pretty straight forward with good instructions. This was a replacement to an older (10+ yea... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Rang 01.04.2026 regarding a problem we are having with the Stratco 2 door titanium cabinet and was requested by the Stratco Customer Service Officer to support this phone call by email and to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve been a customer of Stratco for over a year now, and throughout that time I’ve regularly worked with Zachary Vidal. Every experience has been consistently excellent. Zach’s knowledge of t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di materiali edili
  3. Negozio di articoli per il rinnovamento della casa
  4. Negozio di mobili da esterno
  5. Fornitore di staccionate per il patio
  6. Negozio di forniture per tetti e coperture

Informazioni fornite da varie fonti esterne

With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.


Informazioni di contatto


3,9

Molto buono

TrustScore 4 su 5

2997 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Smooth and efficient delivery

Steve from Stratco delivered our order with the highest level of efficiency. Once the palette was craned over the fence, he helped put away the shed in the backyard on a trolley. Friendly and approachable, thanks very much Steve.

7 agosto 2024
Non scritta su invito
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Risposta di Stratco

Hi Agug, thank you for the 5 stars. We appreciate the feedback you have provided us. We are glad to hear that Steve provided you with excellent service and we hope to see you again at the Epping store!

Valutata 5 stelle su 5

Very pleased with the whole job and…

Very pleased with the whole job and installation by Rod, Backyard Fencing. Turned up exactly when he said he would and very happy and easy to get on with.😊

27 luglio 2024
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Risposta di Stratco

Hi Robert, thank you for the 5 stars. We appreciate the feedback you have provided us. We are glad to also hear that you were provided with great install service!

Valutata 5 stelle su 5

Van the delivery man

Van the delivery man, was great to deal with. Very knowledgeable and accommodating.

18 luglio 2024
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Risposta di Stratco

Hi there, thank you for the 5 stars and the feedback you have provided us. We are glad to hear that you were provided with excellent delivery service.

Valutata 5 stelle su 5

Service centre assistance from Nga

I spoke to Nga in the Service centre about retrieving my Stratco member number prior to placing an order. Not only did she provide my member number, but processed my order, helped me use my Stratco credit, and pointed me in the direction of a discount that I was not aware of. Superstar service from Nga in the Service Centre.

10 luglio 2024
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Risposta di Stratco

Hi Shannon, thank you for the 5 stars. We are glad to hear that Nga provided you with excellent customer service and really appreciate you for providing this feedback!

Valutata 5 stelle su 5

Carport Shelves

The shelves were very easy to find online and the ordering process was good. The staff were very helpful when I came to pick them up.

They were easy to put together and my carport now looks much tidier.

29 giugno 2024
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Risposta di Stratco

Hi Christina, that is great to hear that you found it easy to place an online order with us and that the team provided you with excellent customer service. Thank you for the 5 stats and we hope to see you again at the Canning Vale store!

Valutata 5 stelle su 5

Stratco Fyshwick are AMAZING!

Stratco Fyshwick were amazing with customer service. Alys was extremely helpful and very knowledgeable of the products. We were purchasing a large patio roof and Alys was fabulous in organising this to happen. Also, Saul was the guy who delivered the product last week. He had driven to Canberra from Sydney. He was absolutely fantastic in delivering the various components safely and professionally. It was a pretty tight area that he had to place the components onto (and they were huge and very heavy!). He even helped us move our car with a flat battery that was in the way. And even though it was really hard yakka he smiled the whole time and was such a lovely guy!

26 giugno 2024
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Risposta di Stratco

Hi Caroline & Geoff, it is amazing to hear that you were provided with excellent customer service regarding your patio roof purchase and with your car situation. Thank you for the 5 stars and we hope to see you again at the Fyshwick store!

Valutata 5 stelle su 5

The Guys at the dandenong Branch

The Guys at the dandenong Branch were very helpful with my click and collect , even loading the product in to my car.

13 giugno 2024
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Risposta di Stratco

Hi there, it is great to hear that you were provided with excellent customer service regarding your click and collect order. Thank you for the 5 stars and we hope to see you again at the Dandenong store.

Valutata 5 stelle su 5

Hassle-Free Purchase

Our engagement with Stratco for the purchase and delivery of our large metal storage cabinets was seamless and hassle-free. The goods delivered were as advertised and of the highest quality. The cabinets were easy to assemble and are strong and quite robust.

6 giugno 2024
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Risposta di Stratco

Hi Ian, it is excellent to hear that you had a great experience with the purchase and delivery of the large metal storage cabinets from Stratco. Thank you for the 5 stars.

Valutata 5 stelle su 5

A great product that lives up to…

A great product that lives up to expectations.
The written instructions are not very helpful other than helping confirm you have all the bits! However, the assembly video is excellent and makes assembly a breeze.

6 giugno 2024
Non scritta su invito
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Risposta di Stratco

Hi John, thank you for the 5 stars. It is great to hear that you are satisfied with the product purchased and that you found the assembly video helpful. Thanks.

Valutata 5 stelle su 5

Stratford had the metal privacy screens…

Stratford had the metal privacy screens we were looking for at a very good price. We were notified of the delivery quickly, kept up to date. The screens were delivered to our door within three days of placing the order.

31 maggio 2024
Non scritta su invito
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Risposta di Stratco

Hi Judy, thank you for the 5 stars. It is excellent to hear that you had such a great experience with your online purchase.

Valutata 4 stelle su 5

It was great to see the assembled…

It was great to see the assembled product at the shop.Ordered online on special,had to be delivered.
All good,the only disappointment was receiving promotional material a week later with the price dropped a further $200.

21 maggio 2024
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Risposta di Stratco

HI Adrian, we are glad you have had a four-star experience with our Penrith Store. We hope to see you again soon.

Valutata 1 stelle su 5

Poor customer service …

Ordered fencing it was delayed because of a powder coating issue so our contractor started another job . No phone call the fencing was dumped on my synthetic grass when there was obviously a driveway.when .we said we wanted it moved off the lawn we were met with you can remove it easily yourself it only weighs 69 k, bit hard when my husband is on a walking frame, poor customer service

24 maggio 2024
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Risposta di Stratco

We are disappointed to hear about your unsatisfactory experience and will do our best to address the issues you've raised. Thank you for taking the time to leave your feedback.

Valutata 5 stelle su 5

Steve from Stratco gave a courtesy call…

Steve from Stratco gave a courtesy call 5mins prior delivery my shed, he was down to earth and very professional. The shed has arrived in perfect condition, and he went above and beyond to place it exactly where I wanted, thanks Steve, now just got to put it together.

16 maggio 2024
Non scritta su invito
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Risposta di Stratco

Hi Sebastian, thank you for the kind words. It is great that Steve was able to provide you with great service. We hope to see you again soon and we hope you love the new shed.

Valutata 5 stelle su 5

Great products and service

Have ordered & picked up several items (garden screens & metal wall decor) from Stratco Sunshine Coast. Easy online ordering, order updates, phone availability when required, & helpful in-store pickup service

7 maggio 2024
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Risposta di Stratco

Hi Rhonda, its great you have had a positive experience with our Sunshine Coast store. Thank you for the 5 stars,

Valutata 5 stelle su 5

Steve is great

Steve is great.

Thank you to Steve for an efficient and friendly delivery today!

30 aprile 2024
Non scritta su invito
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Risposta di Stratco

Hi Georgia, thank you for the 5 stars. It is great to hear Steve provided you with excellent delivery service.

Valutata 5 stelle su 5

How good is Steve (Stratco driver)?

How good is Steve (Stratco driver)? Setting up garage multiple Stratco workbenches, shelving, cabinets.
Steve calls me to let me know he had of delivery items and would make the delivery with the next 30 minutes, on arrival the pallet of purchases placed just where I needed.

29 aprile 2024
Non scritta su invito
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Risposta di Stratco

Hi Graham, it is fantastic Steve provided you with great service. Thank you for the 5 stars.

Valutata 5 stelle su 5

Steve from Straco delivered my shed…

Steve from Straco delivered my shed professionally. His attention to detail ensured the shed arrived in perfect condition, and he went above and beyond to place it exactly where I wanted.

26 aprile 2024
Non scritta su invito
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Risposta di Stratco

Hi Pat, its great Steve provided you with a great delivery service. Thank you for the 5 stars.

Valutata 5 stelle su 5

Great cover

Product exactly as described - looks good.
Delivered on time and easy to assemble.
Covers our aircon unit perfectly.

23 aprile 2024
Non scritta su invito
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Risposta di Stratco

Hi Peter, thank you for the 5 stars. We hope to see you again soon.

Valutata 5 stelle su 5

Great service from Steve

Steve was very helpful rang to let us know he was on his way. ensured he was delivering to the right unit rather then just dumping it and running. Complete opposite to our last experience.

16 aprile 2024
Non scritta su invito
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Risposta di Stratco

Hi Rebecca, thank you for the 5 stars. It is great to hear Steve provided you with a great service.

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