The Stow Brothers - Wanstead Recensioni 20

I had a really positive experience with the Wanstead office whilst searching for a rental property. Tom was extremely helpful throughout the entire process. He was professional, responsive, and always willing to answer any questions I had. He made what can often be a stressful process feel much smoother and more straightforward.

I would highly recommend Tom and the team to anyone looking for a property to rent. Thank you again for all your help!

Hannah has always been helpful and answered any questions quickly

Anita at the Wanstead branch was a huge help during the progress of my purchase- and beyond. She helped things run smoothly and nothing was too much trouble. Having a designated person to contact made things so much easier and I was very pleased with the service provided.

We're big fans of the Stow Brothers. They have guided us through our first property purchase and we couldn't have wished for a better team to do so. Aliyah was incredibly helpful navigating the viewing and offer periods and Poppy has seen everything through from the day we got our offer accepted until completion. Super responsive & kind team. Feels like someone is finally shaking up the estate agency industry for the better. Big thanks to Aliyah & Poppy!

Ellie at stow brothers is absolutely lovely. Any questions or general tenant things that we have had she has dealt with smoothly and effectively. Always checks in and makes sure that we are happy.
Stow brothers is by far the best agency we have dealt with. We faced many agency’s before finding these guys, who let’s just say could learn a thing or two from stow brothers . Ellie made every step of the process easy and really look after their tenants. Haven’t once made us feel like an inconvenience.

They clearly vet their landlords well too.

We can not recommend them enough!

From Dan and Una

We had an excellent experience working with Ben. From start to finish, he was professional, knowledgeable, and incredibly responsive. He kept us informed at every stage of the process and was always available to answer our questions or provide reassurance when needed.
Ben’s expertise and attention to detail made what could have been a stressful experience feel smooth and straightforward. He was honest, proactive, and genuinely committed to achieving the best outcome for us.
We would highly recommend Ben to anyone looking for a reliable and dedicated estate agent. His service truly exceeded our expectations.

Selling my property through Stow Brothers was a positive experience. These processes can often be slow, stressful and complicated, but Sam was always really responsive (picking up the phone, or getting back over email really quickly), transparent, honest and clear about the timeline, next steps and where the buyer was at.

Anitta was reliable and always on hand to to assist where possible. They have a good sense of the local knowledge and that makes a huge difference when you are looking to buy or rent.

Tiffany and Ben at the Wanstead branch are professional, attentive and made the process as smooth as possible.

Regards,
Bonnie and Tom.

Always had a very positive and efficient experience working with Ellie Smith at Stow Brothers

Fab team to deal with - friendly, professional & knowledgeable staff always on hand to help.
A special big thanks to Gok & Ellie.
Highly recommend.

Ellie at Stow Brothers is our property manager and she is out standing. Detail oriented, gets things done and is delightful to work with.10/10

Had a great experience with Stow Brothers purchasing our first home! During our search, we attended a number of viewings and Stow Brothers definitely stood out on how slick they run them and always found the agent showing us around to be super attentive and ready to answer any questions.

We worked with the E11 office throughout the purchasing process. Communication was great with everyone I interacted with but I especially want to recognise Mia Francis who was our Sales Progressor who was absolutely fantastic...very responsive, super friendly and gave excellent guidance throughout.

Very excited to be in our new home!

I recently did a purchase through them, and it was a lot better than the usual experience you get with estate agents in the UK. Found it really helpful that they had specialist sales progressors (rather than the marketing person taking you through the buying process), since they are quite different skillsets. (And thanks to my sales progressor Poppy for being really helpful throughout!)
When dealing with the Stow Brothers, I didn't experience the usual hard-selling, corner-cutting, blatant lying or 'computer says no' that you get with estate agents. (And when you asked them to pass on a message to the sellers, they would usually actually do so.) This made it a lot easier for me to understand where the other side were coming from throughout the process, and helped things proceed in a collaborative manner.

I would not have been able to go through this purchase without Ms Amy Oliver's help. She was more efficient than my conveyancing solicitor, responding to e-mails straight away, solving issues coming along, speeding the process, guiding me through the process, informing me and helping me to understand a joint building insurance policy. I was dealing with one of the top conveyancing solicitors firm in the Uk and was gobsmacked to see that they knew less than Ms Amy Oliver.

I recently ended my tenancy and wanted to share my positive experience with estate agent Hanna Dewsnap. My partner and I lived in the flat for only one year, but throughout that time Hanna was consistently responsive, supportive, and reliable.

She was always quick to answer any questions or address any issues, and during the times when she was away on leave, I could really feel the difference!

Hanna has a very positive attitude and was always kind, approachable, and available when needed. She acted fairly and professionally in her role between landlord and tenant, showing great precision and care in managing any matters that came up.

Overall, my experience was very good, and I’m really grateful for all her help. I’d happily recommend her to anyone!

Great rental property agent! Hanna from the team looks after our property and she does a great job -very helpful and trustworthy. Rare to find such great service for rental management in London!

My rental property has been managed by Stow for a number of years.
Hanna Dewsnap has always responded promptly whenever I've had any queries and also handles maintenance and tenant issues in a efficient caring manner. Hanna always keeps me updated when service or certificates are due. In a nutshell Hanna knows her stuff. I appreciate Hanna's professionalism and friendly work ethic. Overall I highly recommend Stow Brothers - Wanstead.
Thanks Suzanna

Awful estate agents. Three things from my experience with Stow Brothers that motivate this review:
1. Many of the places they manage the lettings of are damn near unrecognisable from the photos they post.
2. The property I rented, that they managed, turned out to be a strictly 12 month letting, with no possibility of extending beyond that. They did not inform me of this at the start of the tenancy (despite the landlord asking them to) and even wrote into the contract that the tenancy could be extended, which wasn't true.
3. Worst of all. They hold your deposit hostage. I have been waiting for close to a month now for any news at all about what is happening with the deposit. Their contract states that they need to get back to you within 10 working days - they clearly pay no attention to this.
Highly unprofessional and incompetent company. I encourage you to read some of the other 1-star reviews to see some of the other horror stories.

A month with no word on our deposit. Emails going ignored. Calls not answered. When I returned the keys, people within the agency clearly weren't talking to each other as I was getting calls asking when the keys would be returned... after I had already returned them.