Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I have bought twice from Stone Mania now and will definitely buy again. Stones are great quality and great value and service is excellent. Very helpful, transparent and trustworthy. Sometimes it is th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

There is so much I love about this company 💕 Great selection of stones. SO MUCH information on the website. Great communication. Laurence is incredibly helpful, knowledgeable and kind. I was particul... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent website choice and a personal touch not found in most crystal online portals. The energy from StoneMania is simply lovely. I chose my stones, website was a bit tricky using first time but we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An incredible experience, had to share. Lawrence is truly a "Rock/Stone" star! :) The item arrived so quickly. Communication throughout was spectacular, A plus. Can't say enough good things about St... Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

74 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(74)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very pleased with the purchase and service

I was looking for a lapis lazuri cabochon for my mum's 85th birthday present for a long time and could not find the quality-price balance anywhere until I accidentally stumbled across StoneMania. The pictures are very clear and large enough to see the stone and when mine arrived I could see that they were a true representation of the colour and pattern.
The customer service is exemplary, I was notified of the item dispatch through Watssap and email and the item arrived safely packed. It took a bit longer that your usual amazon-prime-type delivery, but I was happy to wait, as I felt my custom is important to them and my order is looked after.
I will definitely check them in the future for more beautiful stones!

9 luglio 2021
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Risposta di Stone Mania

Thank you so much for your review Anna. I’m very pleased to hear you were happy with the stone you purchased and the service you received from us.

I hope your mum had a wonderful birthday.

With kind regards,

Laurence

Valutata 5 stelle su 5

Affordable, high grade crystals

Stumbled upon by the greatest coincidence yet, and i can guarantee that as far as quality goes? Now my favourite place to shop. Bought my crystals and received them promptly the next day. It was fantastic! Absolutely gorgeous, affordable quality crystals. I'm very happy with my purchase. Laurence responded promptly with my queries. In all, great service, exceptional high-grade offerings. I cannot wait to continuously purchase from here. Highly recommended. without question. Thank you yet again!

11 aprile 2021
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Risposta di Stone Mania

Hi Mrs G, thank you so much for your lovely review. I'm pleased that you found Stone Mania and I'm very happy that you like your crystals. We look forward to being of service to you again whenever you're ready. We're only a click or telephone call away if you need assistance, but you know that already!

With kind regards,

Laurence

Valutata 5 stelle su 5

Ocean Jasper pendant

I stumbled across StoneMania whilst looking for an Ocean Jasper Pendant and I am so glad that I found them! I ordered the understated but stunning Ocean Jasper pendant on Sunday evening, received a really lovely email from Laurence confirming delivery the next day and here I am, proudly wearing my new piece on Wednesday! Completely recommend StoneMania, really delighted with the product and fabulous customer service. I will be buying from them again. X

13 gennaio 2021
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Risposta di Stone Mania

Thank you for the lovely review Christina. I’m so pleased you like the Ocean Jasper pendant, it was one of my favourites and I’m not just saying that. The product code as you’ll see from your confirmation was PROJ, it was given that because it stood for pretty ocean jasper.

Enjoy your lovely pendant and if you ever need to get in touch we’re always around.

Regards,

Laurence

Valutata 5 stelle su 5

Crystal, rock and mineral shop that raises the bar!

If you are looking for top quality crystals, rocks and minerals, I can wholeheartedly recommend Stonemania; I discovered Stonemania very recently and the website is easy to navigate, beautifully illustrated with quality detailed photographs so you can see exactly what you are buying. The business owner, Laurence, is very helpful and knowledgeable, and responds to queries promptly. As all specimens are carefully selected by him and his team personally, you have the added reassurance of knowing the origin of everything you buy. Stonemania is an established business with a very interesting story and one gets the sense of real enthusiasm for their products; this is evident in the way orders are handled and presented - my parcel arrived this morning and the care and attention to detail are impressive. Finally, in my opinion Stonemania manage to strike the perfect balance between catering for those interested in the spiritual and healing side of crystals and those with a geological interest.

18 dicembre 2020
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Risposta di Stone Mania

Thank you Su for your lovely review. We always try our best and when our customers are happy it shows that we're getting things right. That in itself means a great deal to us. With best wishes, Laurence

Valutata 5 stelle su 5

Beautiful pink opals

I'm delighted with my beautiful pink opals, such lovely shades of pink, very interesting to look at and feel so nice to hold, they're much bigger than I expected.
Laurence is a really nice person, he gets straight back to you if you message him and he's very willing to help you, I will definately buy from StoneMania again.

8 agosto 2020
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Risposta di Stone Mania

Thanks Julie, delivering high levels of customer service has always been a priority for us. Enjoy your lovely pink opal stones.

Best wishes,

Laurence

Valutata 5 stelle su 5

Lockdown is proving to be very bad for…

Lockdown is proving to be very bad for my bank balance! Third purchase from Stonemania and again I was blown away by the quality of the stone. I chose tourmalinated quartz this time and it is absolutely beautiful. Once again speedy delivery and very well packaged.

15 maggio 2020
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Risposta di Stone Mania

😁I knew you’d love that stone! Tourmalinated quartz is one of my favourite minerals! Enjoy your lovely pendant.

Regards,

Laurence

Valutata 5 stelle su 5

I ordered a large turquoise pendant

I ordered a large turquoise pendant, delivery was quick and the stone is stunning, I am so pleased.

23 ottobre 2019
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Risposta di Stone Mania

Hi Hilary,

Many thanks for leaving a review for us on Trustpilot. I'm so pleased that you like your turquoise pendant, it really is a stunning piece.

Enjoy wearing it and don't forget to keep it covered whenever you store it away, that will help to protect the stone and minimise the build up of tarnish.

Best wishes,

Laurence

Valutata 5 stelle su 5

Polychrome Jasper delight

I recently ordered a pendant from Stone Mania and whilst the front is stunningly beautiful the back could have done with some more work and, to be truthful, is a tad disappointing.The owner, Laurence, was most helpful and understanding but in the end we accepted his explanation and opted to keep the pendant even though Laurence offered a full refund. The front of the pendant really is a delight to behold and is truly elegant.

21 ottobre 2019
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Risposta di Stone Mania

Thank you for your kind words Mr Clark. I am truly sorry that you found the reverse of the Polychrome Jasper cabochon disappointing but as explained the ridge came about because of the way the cabochon had been cut from the original piece of rock and we don't like polishing away more of the gemstone than is absolutely necessary.

I have however taken note of your comments and will definitely use them to try and prevent any such disappointment in the future. I hope Mrs Clark enjoys wearing her pendant and hope that we can be of service to you again at some time in the future.

With kind regards,

Laurence

Valutata 5 stelle su 5

Beautiful products, excellent service

The quality of items and customer service are both really excellent. The jewellery and rocks/minerals are beautiful, and very high quality. Delivery is prompt and well-packaged, and communication is quick and helpful. Very highly recommended.

6 agosto 2019
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Risposta di Stone Mania

Thank you for the lovely review. Enjoy your beautiful pieces and we hope that we can be of service to you again at some point in the not too distant future.

Best wishes,
Stone Mania

Valutata 5 stelle su 5

I have used Stone Mania for several years.

I first came across Stone Mania at a Christmas Market and was impressed by the beautifully set rare and semi-precious stone and Stirling Silver jewellery displayed. I have bought several pieces since online and by phone. My wife and I have been delighted with them. Stone Mania has been most helpful and very reliable. Their prices are very reasonable and I thoroughly recommend the company to any potential customer.
MyCap.

9 gennaio 2018
Non scritta su invito

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