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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Like a previous reviewer, I also bought their infrared straighteners which stopped working after only 4-5 months of use- the swivel cord seems to have disconnected internally and would only keep the... Leggi di più

Valutata 5 stelle su 5

Thought the product was almost exactly what I wanted. My old hair dryer was a Carmen travel, I had ,had it for over 15 years, bought another one exactly the same but it literally blew up after using i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having checked googled for the price difference the Nicky Clark straighteners were cheaper to buy direct from source. They were delivered within 2 days. Perfect packaging! No issues as I wanted them f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchased the Frizz Control Hair Dryer for my fiancé and she could not be more pleased by it. Before doing so i contact the Nicky Clarke team for advice and they were very friendly and responsive. T... Leggi di più

Dettagli dell'azienda

  1. Negozio di prodotti per capelli

Scritti dall'azienda

Providing salon quality hair tools and products since 1991, Nicky Clarke is an iconic British brand. Offering a wide selection of hair tools and products including hair dryers, hair straighteners, hot air stylers and much more. We offer free and speedy delivery and hassle free returns policy for customer peace of mind.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

74 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,2

Tutte le recensioni

(74)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Waste of money for awful quality and zero customer support

Like a previous reviewer, I also bought their infrared straighteners which stopped working after only 4-5 months of use- the swivel cord seems to have disconnected internally and would only keep the straighteners on in certain positions, so basically unusable. I had other problems from the get-go with them making parts of my hair smell oddly metallic and damaging my hair a lot too, but despite trying to get in contact with their customer service several times, I’ve gotten no response at all. Just a waste of money for overpriced gimmicky straighteners.

Quite a shame as my previous straighteners from them were great and lasted a long time, but clearly they don’t seem to care about product quality anymore, or even basic support.

25 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Unsafe hairdryer !!!

My hair dryer started making a loud noises and a burning smell came straight away. I turned them off straight away!!! They were clearly faulty and dangerous. If I had continued to use them I saw they might have set a light or be extremely dangerous!! They are not very old and should not be faulty!!!! Not impressed!!!

14 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

I have been trying all day to get…

I have been trying all day to get through to Customer Service on the phone and have been holding on for hours. I have sent them an email with no response. I have had three hot hair brushes from them, first one was great, the second one overheated and stopped working and the one I have now is also over heating so will only work on cool setting but even then overheats after ten minutes so it has to be switched off for a few minutes to cool down.

27 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

I have been waiting for a replacement…

I have been waiting for a replacement product to be sent out since making a complaint in April , ever since this was confirmed by email and calling customer service so many times still no response the product blew up whilst my daughter was drying her hair and sent videos etc absolutely shocking

22 aprile 2025
Non scritta su invito
Valutata 2 stelle su 5

Everything was fine in respect of…

Everything was fine in respect of ordering and delivery but when my wife opened her Christmas present there was no nozzle present in the box. The packaging gave the indication it may have been a a previous return. The hair dryer is working fine but without a nozzle.

Cliff Gregory

28 dicembre 2024
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Risposta di Nicky Clarke

Hi Cliff, thanks for leaving the review. We are sorry there was a part missing from your order. However i assure we do not sell or resell any refurbished products/returns without it being explicityly stated. Can i ask if you have been in touch with our customer service to arrange and new nozzle being sent out? if not, please contact them on 03331 218100 or via email at hello@nickyclarke.com and we would be happy to get this sorted for you

Valutata 5 stelle su 5

Lovely product excellent service next…

Lovely product excellent service next day delivery,would definitely recommend.

10 dicembre 2024
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Risposta di Nicky Clarke

Thanks so much for your purchase and for taking the time to leave a reply. it really helps and we appreciate your business.

Valutata 5 stelle su 5

Excellent product

29 novembre 2024
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Risposta di Nicky Clarke

Thanks so much for your purchase and for taking the time to leave a review. We're glad that you love it!

Valutata 5 stelle su 5

First time ordering direct

First time ordering direct. Website was user friendly. Didn’t take long to find what I wanted cheaper price than the shops and speedy delivery.

25 novembre 2024
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Risposta di Nicky Clarke

Love that you had a good experience on our site, thank you for leaving a review.

Valutata 5 stelle su 5

Good service

Products arrived really quickly well packaged and as described

15 novembre 2024
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Risposta di Nicky Clarke

Thanks for taking the time to leave a review. We're happy that you're happy!

Valutata 5 stelle su 5

Love Craig he’s awesome always does my…

Love Craig he’s awesome always does my hair beautifully I don’t even have to show him what I want he just does his magic….. lovely atmosphere friendly and attentive…. Perfect 👌

8 novembre 2024
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Risposta di Nicky Clarke

Thank you so much!

Valutata 5 stelle su 5

Its a christmas present

Its a christmas present so I cant comment on the item itself but delivery was very good as was the price of the items

11 novembre 2024
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Risposta di Nicky Clarke

We appreciate you leaving a review and hope they love the Christmas present!

Valutata 5 stelle su 5

Very happy older customer!

Very pleased with my new travel hair dryer. I will b using it at home too as it is super efficient, light weight and the cable is a perfect length.
Ordering and delivery was excellent.
Many thanks, Nicky Clarke, for an excellent product!

6 novembre 2024
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Risposta di Nicky Clarke

We're glad you love the dryer and thanks for leaving a review!

Valutata 5 stelle su 5

Delivery was very prompt

Delivery was very prompt. The product has an issue with the brush. Depending on how you turn the brush it can become loose from its fixing. This means you have to twist it back on but brush is extremely hot therefore twisting it is very difficult

5 settembre 2024
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Risposta di Nicky Clarke

Thanks for leaving a review! If you do have any issues with the product please do not hesitate to contact our helpful customer support team

Valutata 3 stelle su 5
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Risposta di Nicky Clarke

Sorry to hear this. Please accept our apologies - the delayed delivery was caused by a mix up in our third party warehouse which was unfortunately outside of our control.

Valutata 1 stelle su 5

Unsatisfactory customer experience

I ordered a new hairdryer from Nicky Clarke company during the morning of Monday 28th October. I received an invoice with an order no. I am still waiting for delivery. Having contacted their customer services I was directed to a distribution company who knew nothing about my order. They sent me back to Nicky Clarke who I contacted again on Friday 1st November. I have received nothing from them and have now asked for my money back. The service was poor and I am not very happy.

28 ottobre 2024

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