Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Leggi di più
L'azienda ha risposto
Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Leggi di più
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Wow I can’t tell you the fantastic level of customer service we received We had courier issues with damaged products - this was dealt will brilliantly by Stacey Carr in customer service and also by... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di impianti di riscaldamento
- Negozio di forniture per il bagno
- Fornitore di materiali edili
- Servizi di riscaldamento e boiler
- Negozio di articoli per il rinnovamento della casa
- Negozio di radiatori
Informazioni su Stelrad Ltd
Scritti dall'azienda
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
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Bringing radiator style into UK homes
Scritti dall'azienda
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Informazioni di contatto
Marriott Road, S64 8BN, Mexborough, Regno Unito
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Eccellente
4214 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ordered some Clips for compact side…
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels in place just as well
9 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Ordered online with minimal fuss and…
Ordered online with minimal fuss and delivered without any problems. Good price going direct, only use stelrad radiators now
8 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Top all-round service
Excellent product. Great communication. Prompt delivery. Friendly delivery person.
25 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Easy to purchase the accessories I…
Easy to purchase the accessories I needed as the photos were high resolution and easy to match. Arrived quickly with great communication. Thanks
28 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
delivered swifty as ordered
28 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Customer service were fantastic
27 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Stelrad Anthracite radiator…
Stacy the lady we dealt with over the phone was brilliant, she was very helpful and answered all my questions very professionally, would recommend Stelrad to anyone
25 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Efficient and reliable
Efficient and reliable, that is enough for 5 stars for service for me.
27 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks
Ordered some spare plastic parts
I ordered some spare plastic parts to replace some that had broken during decorating, They were received quickly, though could have been protected more for transit to avoid possible damage.
1 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 4* review, I will pass on your feedback to the relevant department
Thanks Amy
Rusty in less than 6 months.
I purchased one of your Stelrad 600mm x 400mm 1143BTU White Type 11 Convector Radiator from Screwfix on October 20th last year for my toilet / occasional shower room. Fitted it early November (so less than 6 months) but today noticed that there is rust appearing on the top of the front panel. Sent several photos to stelrad on 30th March but still no reply.
30 marzo 2026
Non scritta su invito
Risposta di Stelrad Ltd
Hi, sincere apologies you are seeing rust. Please contact Screwfix so we can look into this for you. Thanks Amy
Risposta di Stelrad Ltd
Hi, sincere apologies for this. Please email stelraddirect@stelrad.com for us to resolve this issue for you. Thanks Amy
Excellent service
25 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Just wanted some radiator baglav clips…
Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous customer service.. it really made my day.
8 aprile 2026
Non scritta su invito
Risposta di Stelrad Ltd
Thank you for your 5* review
Thanks Amy
Risposta di Stelrad Ltd
Apologies for the bank holiday delay. Your order is scheduled for delivery today. Please contact us at stelarddirect@stelrad.com if there are any problems. Thanks Amy
Easy ordering of part on line
Easy ordering of part on line. Quick delivery by courier. Could have been sent by Royal Mail at a fraction of the £5 courier fee.
25 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 5* review
Thanks Amy
All went to plan
Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus.
I haven’t had the radiators unpacked as yet, but they are packaged very well and there is no visible signs of damage.
So far so good, very happy..
24 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks
Two radiators to replace old radiators
Delivered on day notified although a couple of hours late. On checking tall radiator package contents discovered that brackets were wrong size. Discussed with customer services who agreed and despatch the correct brackets. Being fitted at end of April.
23 marzo 2026
Risposta di Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Hayley
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