Lindsay was so helpful and reassuring after I queried with her about a payment and when I asked if she could email me a confirmation she did with no hesitation. Many thanks
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Lindsay was so helpful and reassuring after I queried with her about a payment and when I asked if she could email me a confirmation she did with no hesitation. Many thanks
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Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Leggi di più
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The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Leggi di più
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Great customer service by Peter - quick call and solved all my issues/concerns and answered all questions patiently
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Scritti dall'azienda
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Had issues at the start with no Wi-Fi and poor communication, but after speaking with Customer Operations Manager Matthew, everything was quickly resolved. He was very helpful, arranged compensation, and left me happy with the outcome.

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Mohammed was clear and concise with delivering information and solved my issue within minutes. Excellent customer service!

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Louisa was absolutely lovely, full of joy and super helpful

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Gemma efficiently raised my enquiry with manager.

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Your customer service staff was extremely helpful, answered all my questions without a problem and gave helpful advice, got us all sorted and set

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Really fast reply and sorted issue quickly.

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Polly was incredibly helpful and answered all of the questions I had. She was patient and friendly and was definitely a part of the reason I decided to go with split the bills - thank you very much!

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I was on the phone with Claire who was very helpful in answering my questions and resolving them too. She had great customer service. Thank you!

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Quick and very to the point ,Louisa got my electricity back in a matter of hours and maintained excellent communication throughout.
More employees should aim for her standards.

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Clare was genuinely amazing brilliant customer service! Thank you for your help and support!

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I spoke to claire on the phone regarding meter readings, which she answered within the minute of me calling, and she was able to answer more questions that I had regarding broadband!! They had already followed up with our broadband network and raised a case to ensure we had secure connection as soon as possible, she was very reassuring and knowledgeable!

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Sales
Gramos was extremely helpful, professional, and patient. Explained everything clearly and answered all my questions. Great customer service experience – thank you.

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Peter was very kind and helped through my issues with the billing. I had made some mistakes and he assured me that it could all be rectified in the system and put my mind at ease.

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I spoke on the phone with Gemma and my call was answered very quickly without having to wait and she gave me answers to my questions straight away and explained what I was unsure about very well. Gemma was very polite and so friendly and couldn’t have been any more helpful!

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Communication, happy to help. Answering questions.

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Samuel was really clear with his communication and was super helpful in resolving my issue. The efficiency in sending me a link and also having the option to pay off a bill asap instead of having to wait for it to automatically come out was a huge relief! Thank you Samuel!

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Lindsey explain and answered any queries u had and make everything very clear and understandable

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I had a problem with my water bill and I spoke to Katie and she was so helpful. She gave me the options of what I could do and she was lovely!

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