Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più
L'azienda ha risposto
Excellent service, my second pair of glasses from Spexs4Less. I ordered from them originally because I didn't want to spend loads on my first pair of varifocals incase I couldn't get on with them. E... Leggi di più
L'azienda ha risposto
The service has been excellent since we started ordering glasses around 18 months ago. Even the emails and phone calls have been great. Some of the staff in Boots in Teddington were poor and didnt see... Leggi di più
L'azienda ha risposto
Great experience 5* Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money.... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Everite House, Carr Lane, CH47 4BG, Hoylake,, Regno Unito
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to order and quick delivery thankyou
( not improved my game 😂 )

Risposta di Spex4Less
Prompt delivery, easy to navigate website made ordering very easy. This was my first order but was very impressed.

Risposta di Spex4Less
I am delighted with my glasses. Frame by Vogue and the efficient service by Spex4less. I have been buying with this company for many years. Always exemplary service and very polite staff, always ready to help with any queries.

Risposta di Spex4Less
I always get my glasses from here and have never had any issues with the. Excellent service and fast delivery

Risposta di Spex4Less
This is my first time ordering from this company. A very good first experience. The frames I ordered arrived in a case with a bottle of lens cleaner and cloth. The delivery was fast. And the frames are lovely. I will definitely be ordering again from Spex4Less. Thank you.

Risposta di Spex4Less
Excellent service , great products at competitive price . Quick delivery! Have been using this company for a few years and never been disappointed!

Risposta di Spex4Less
My item was out of stock but still showed on the website as available, they had great communication with me picking out an alternative.
Quick postage, arrived within 2-3 days from my order.
Highly recommend.

Risposta di Spex4Less
I was six days out from a skiing holiday when I thought to test my new glasses with my old OTG goggles. And they didn't fit... great. Cue panic.
I looked online for prescription inserts, but everywhere had super long lead times - up to four weeks!
Spex4Less' website said two to five days. Tight... but doable.
I gambled, whacked in an order, and dropped them a note: "Ski holiday drama. I messed up. Anything you can do? (Also,I know my misake isn't your emergency!)"
To which they replied, "We got you." Okay, technically they were a lot more professional, but that was the jist. They offered to send the lenses out next-day RoyalMail as soon as they arrived.
And they did.
Lenses arrived today - just in time! They work great and it feels like having a prescription visor - without the crazy expense!
So thanks to Summer and everyone at Spex4Less for saving my holiday!

Risposta di Spex4Less
Easy ordering, great communication and the best pair of specs I’ve had, fitted well and varifocals work perfectly.

Risposta di Spex4Less
Excellent products.
It is also rare to find a company who communicate so well and are also so honest.
I will happily recommend and will continue to use for future needs.
Thank you

Risposta di Spex4Less
Very good communication, kept me updated throughout my order with helpful and polite advice. Prescription sunglasses arrived as described and on time, thank you.

Risposta di Spex4Less
Quick service and quality product. Was looking to replace some glasses I misplaced and didn't want to spend too much. Very happy. Frames were cheap but still stylish.

Risposta di Spex4Less
I have been wearing my new spectacles for only 2 days. Already I notice a marked improvement in vision, comfort and no longer having to push them up. I am delighted with my choice of frame.

Risposta di Spex4Less
Excellent service, great communication with progress of order and prompt postage.

Risposta di Spex4Less

Risposta di Spex4Less
Cannot fault Spex4less. As a lifelong glasses wearer, I was very sceptical about buying glasses on line, but this experience has far exceeded my expectations. The customer service was second to none, the staff were friendly and helpful. My glasses arrived very quickly and I am thrilled with them. Thank you!

Risposta di Spex4Less
I have now used Spex4Less several times and every time it has been a flawless experience. Initially they helped me set up my prescription and talked me through how to use the website, which is very clear. The communication is perfect as they keep you up to date on the process and delivery of your glasses. The actual product is perfect too and I have had no problems at all. They seem to be the best value internet opticians, when you consider service and product.
I have recommended them to my friends and family when ever I have been asked about my glasses.

Risposta di Spex4Less
The choice is great, with really competitive pricing. Ordering was simple, and even with a varifocal prescription, the process and email contact was simple and effective. When I had reason to call for an update on my order, the efficient and superb service continued. I was told confidently that my order would be despatched on the Friday, and it was. And the glasses are great. The lenses have been fit expertly, and I could not be happier. Just looking now to buy some prescription sunglasses!

Risposta di Spex4Less
Customer service always friendly, helpful, knowledgable. They just make it so easy

Risposta di Spex4Less
I have now purchased 4 pairs of spectacles from Spex4Less and on each occasion it has been a simple trouble free experience. Great service, great prices and fast delivery.

Risposta di Spex4Less
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.