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Valutata 5 stelle su 5

Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service, my second pair of glasses from Spexs4Less. I ordered from them originally because I didn't want to spend loads on my first pair of varifocals incase I couldn't get on with them. E... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service has been excellent since we started ordering glasses around 18 months ago. Even the emails and phone calls have been great. Some of the staff in Boots in Teddington were poor and didnt see... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience 5* Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di occhiali
  2. Grossista di prodotti ottici
  3. Ottico
  4. Negozio di occhiali da sole

Informazioni su Spex4Less

Scritti dall'azienda

Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
  • Spex4Less is 1 out of 52 best companies in the category Glasses store on Trustpilot.
  • Spex4Less is 1 out of 30 best companies in the category Optician on Trustpilot.
  • Spex4Less is 2 out of 59 best companies in the category Sunglasses shop on Trustpilot.
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    Informazioni di contatto

    4,8

    Eccellente

    TrustScore 5 su 5

    29.513 recensioni

    5 stelle
    4 stelle
    3 stelle
    2 stelle
    1 stella

    Ha risposto al 100% delle recensioni negative ricevute

    Solitamente risponde entro 48 ore

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    Valutata 5 stelle su 5

    Snooker glasses

    Easy to order and quick delivery thankyou
    ( not improved my game 😂 )

    20 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Neil,

    Thank you for the great review.

    We’re really pleased to hear the ordering process was easy and that delivery was quick. That’s exactly how it should be.

    As for the snooker game… we can sort the vision, but we’ll leave the cue skills to you! 😂
    Thanks again for your support.

    Valutata 5 stelle su 5

    Great service and product.

    Prompt delivery, easy to navigate website made ordering very easy. This was my first order but was very impressed.

    11 marzo 2026
    Non scritta su invito
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    Hi Simon,

    Thank you for your great review.

    We’re really pleased to hear the website was easy to navigate and that ordering felt straightforward. Making the process simple from start to finish is exactly what we aim for.

    It’s fantastic to know your first order impressed you and that delivery was prompt. We truly appreciate you choosing us.

    Valutata 5 stelle su 5

    Delighted!

    I am delighted with my glasses. Frame by Vogue and the efficient service by Spex4less. I have been buying with this company for many years. Always exemplary service and very polite staff, always ready to help with any queries.

    18 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Delyth,

    Thank you for your continued support over the years.

    We’re delighted to hear you’re so pleased with your Vogue frames and the service you received. It’s fantastic to know the experience remains efficient and that our team has consistently been polite and helpful whenever you’ve had queries.

    Your loyalty truly means a lot to us. Thank you again for your kind words.

    Valutata 5 stelle su 5

    Outstanding

    I always get my glasses from here and have never had any issues with the. Excellent service and fast delivery

    15 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Julie,

    Thanks so much for your kind words.

    It’s fantastic to know you’ve never had any issues and that the service and delivery speed continue to meet your expectations. Consistency is something we take pride in.

    We truly appreciate you coming back to us time and time again.

    Valutata 5 stelle su 5

    Great Service and experience

    This is my first time ordering from this company. A very good first experience. The frames I ordered arrived in a case with a bottle of lens cleaner and cloth. The delivery was fast. And the frames are lovely. I will definitely be ordering again from Spex4Less. Thank you.

    20 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi,

    Thank you for choosing us for the first time.

    We’re delighted your initial experience was such a positive one. It’s great to hear the delivery was fast and that you were pleased with the presentation, including the case and lens cleaner. Those finishing touches matter.

    Most importantly, we’re so pleased you love the frames. We truly appreciate your support and look forward to helping you again.

    Valutata 5 stelle su 5

    Excellent service

    Excellent service , great products at competitive price . Quick delivery! Have been using this company for a few years and never been disappointed!

    17 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Catherine,

    Thanks so much for being a long-standing customer.

    It’s fantastic to know the service, pricing and delivery speed continue to meet your expectations. Consistency is important to us, so your feedback really matters.

    We’re grateful for your support over the years — thank you again.

    Valutata 5 stelle su 5

    Good Communication and quick delivery

    My item was out of stock but still showed on the website as available, they had great communication with me picking out an alternative.

    Quick postage, arrived within 2-3 days from my order.

    Highly recommend.

    16 marzo 2026
    Non scritta su invito
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    Hi Charlotte,

    Thank you for your thoughtful review.

    We’re sorry again that the original item was out of stock, but we’re really pleased we could quickly get in touch and help you choose a suitable alternative. Clear and proactive communication is important to us, especially when stock issues arise.

    It’s great to hear your order arrived within just a few days and that the overall experience was a positive one.

    We truly appreciate your recommendation — thank you for your support.

    Valutata 5 stelle su 5

    Saving a skiing holiday - one good deed at a time!

    I was six days out from a skiing holiday when I thought to test my new glasses with my old OTG goggles. And they didn't fit... great. Cue panic.

    I looked online for prescription inserts, but everywhere had super long lead times - up to four weeks!

    Spex4Less' website said two to five days. Tight... but doable.

    I gambled, whacked in an order, and dropped them a note: "Ski holiday drama. I messed up. Anything you can do? (Also,I know my misake isn't your emergency!)"

    To which they replied, "We got you." Okay, technically they were a lot more professional, but that was the jist. They offered to send the lenses out next-day RoyalMail as soon as they arrived.

    And they did.

    Lenses arrived today - just in time! They work great and it feels like having a prescription visor - without the crazy expense!

    So thanks to Summer and everyone at Spex4Less for saving my holiday!

    19 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi David,

    Thank you for sharing this — we loved reading it.

    Six days before a ski holiday is not the moment anyone wants a goggles issue, so we’re really glad we could help turn things around quickly. Once we knew the timeline, getting your inserts made and dispatched next day was the priority.

    It’s brilliant to hear they arrived in time and are performing just as they should. Clear vision on the slopes makes all the difference.

    We’ll be sure to pass your thanks on to Summer and the team. Wishing you a fantastic holiday — and thank you for choosing us when it mattered most.

    Valutata 5 stelle su 5

    Great Varifocals

    Easy ordering, great communication and the best pair of specs I’ve had, fitted well and varifocals work perfectly.

    19 marzo 2026
    Non scritta su invito
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    Hi Chris,

    Thank you for the fantastic review.

    We’re delighted to hear the ordering process was easy and that the communication kept everything clear along the way. It’s especially great to know the varifocals are working perfectly and that the fit is spot on.

    Hearing that they’re the best pair you’ve had really means a lot. Thank you for your support.

    Valutata 5 stelle su 5

    Excellent products.

    Excellent products.
    It is also rare to find a company who communicate so well and are also so honest.
    I will happily recommend and will continue to use for future needs.
    Thank you

    19 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Lorraine,

    Thank you for such a generous review.

    We’re delighted to hear you’re pleased with the products, and your comments about our communication and honesty really mean a great deal. Being transparent and keeping customers properly informed is something we take seriously.

    We truly appreciate your recommendation and your continued support. Thank you again.

    Valutata 5 stelle su 5

    Very pleased

    Very good communication, kept me updated throughout my order with helpful and polite advice. Prescription sunglasses arrived as described and on time, thank you.

    18 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Alan,

    Thank you for your kind feedback.

    We’re really pleased to hear the communication throughout your order was clear and helpful. Keeping customers updated at every stage is something we place a lot of importance on.

    It’s great to know your prescription sunglasses arrived on time and exactly as described. We truly appreciate your support — thank you again.

    Valutata 5 stelle su 5

    Quick service and quality product

    Quick service and quality product. Was looking to replace some glasses I misplaced and didn't want to spend too much. Very happy. Frames were cheap but still stylish.

    14 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Richie,

    Thank you for your great feedback.

    We’re really pleased you found the service quick and the product high quality. Replacing a misplaced pair without overspending is exactly where we aim to offer real value.

    It’s fantastic to hear the frames were affordable yet still stylish. That balance of price and design is something we work hard to maintain.

    We truly appreciate your support.

    Valutata 4 stelle su 5

    Delighted with my new glasses.

    I have been wearing my new spectacles for only 2 days. Already I notice a marked improvement in vision, comfort and no longer having to push them up. I am delighted with my choice of frame.

    17 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Peter,

    Thank you so much for your kind words! We’re really glad to hear everything was exactly what you wanted and that the process was smooth.

    As we always aim for a perfect experience, we noticed the 4-star rating and would love to know if there’s anything we could have done to make it a 5-star stay for you. Your feedback really helps us improve.

    We look forward to welcoming you back again soon!

    Valutata 5 stelle su 5

    Excellent service

    Excellent service, great communication with progress of order and prompt postage.

    17 marzo 2026
    Non scritta su invito
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    Hi Clare,

    Thank you for the great review.

    We’re really pleased to hear you found the service excellent and that the communication throughout your order kept you well informed. Clear updates and prompt postage are exactly what we aim to provide.

    We truly appreciate you taking the time to share your feedback.

    Valutata 5 stelle su 5

    Great Spex

    Great Spex, great service. Recommended

    16 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Richard,

    Thank you for the great feedback.

    We’re really pleased to hear you’re happy with both your glasses and the service you received. That’s exactly what we aim for every time.

    We truly appreciate the recommendation — thank you for your support.

    Valutata 5 stelle su 5

    Cannot fault Spex4less

    Cannot fault Spex4less. As a lifelong glasses wearer, I was very sceptical about buying glasses on line, but this experience has far exceeded my expectations. The customer service was second to none, the staff were friendly and helpful. My glasses arrived very quickly and I am thrilled with them. Thank you!

    14 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Kate,

    Thank you for such a thoughtful review.

    It’s completely understandable to feel sceptical about buying glasses online, especially as a lifelong wearer. We’re delighted to hear the experience exceeded your expectations and that the service felt supportive and helpful throughout.

    It’s great to know your glasses arrived quickly and that you’re thrilled with them. That combination of speed, service and quality is exactly what we aim to deliver.

    We truly appreciate your kind words — thank you for choosing us.

    Valutata 5 stelle su 5

    Flawless experience.

    I have now used Spex4Less several times and every time it has been a flawless experience. Initially they helped me set up my prescription and talked me through how to use the website, which is very clear. The communication is perfect as they keep you up to date on the process and delivery of your glasses. The actual product is perfect too and I have had no problems at all. They seem to be the best value internet opticians, when you consider service and product.
    I have recommended them to my friends and family when ever I have been asked about my glasses.

    17 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Andy,

    Thanks so much for taking the time to share this.

    We’re really pleased your experiences with us have been consistently smooth. Helping you get your prescription set up correctly and making the website easy to use is all part of keeping the process simple and stress free.

    It’s fantastic to hear the communication and final product have both met your expectations each time. Combining service, quality and competitive pricing is what we focus on.

    Your referrals to friends and family are the biggest compliment we could receive. We truly appreciate your ongoing support.

    Valutata 5 stelle su 5

    Excellent service and product

    The choice is great, with really competitive pricing. Ordering was simple, and even with a varifocal prescription, the process and email contact was simple and effective. When I had reason to call for an update on my order, the efficient and superb service continued. I was told confidently that my order would be despatched on the Friday, and it was. And the glasses are great. The lenses have been fit expertly, and I could not be happier. Just looking now to buy some prescription sunglasses!

    14 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi DJG,

    Thank you for such a detailed and generous review.

    We’re delighted to hear you found the choice extensive and the pricing competitive. Varifocal prescriptions can sometimes feel complex, so it’s great to know the ordering process and email communication felt clear and straightforward throughout.

    We’re also pleased that when you called for an update, the service remained efficient and that your order was dispatched exactly as promised. Reliability matters.

    It’s fantastic to hear you’re so happy with the finished glasses and the lens fitting. We’ll be more than happy to help when you’re ready to order those prescription sunglasses.

    Valutata 5 stelle su 5

    Customer service always friendly

    Customer service always friendly, helpful, knowledgable. They just make it so easy

    16 marzo 2026
    Non scritta su invito
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    Hi Jeff,

    Thank you for your kind feedback.

    We’re really pleased to hear you’ve consistently found our customer service friendly, helpful and knowledgeable. Making the whole process feel easy and straightforward is exactly what we aim for.

    We truly appreciate your support and your continued trust in us.

    Valutata 5 stelle su 5

    Fast simple service

    I have now purchased 4 pairs of spectacles from Spex4Less and on each occasion it has been a simple trouble free experience. Great service, great prices and fast delivery.

    10 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Craig,

    Thank you for your continued support.

    We’re delighted to hear you’ve now purchased four pairs and that each experience has been simple and trouble free. Consistency in service, pricing and delivery is exactly what we aim to provide every time.

    Your loyalty means a great deal to us — thank you for sharing your feedback.

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