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Valutata 5 stelle su 5

Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service, my second pair of glasses from Spexs4Less. I ordered from them originally because I didn't want to spend loads on my first pair of varifocals incase I couldn't get on with them. E... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service has been excellent since we started ordering glasses around 18 months ago. Even the emails and phone calls have been great. Some of the staff in Boots in Teddington were poor and didnt see... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience 5* Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di occhiali
  2. Grossista di prodotti ottici
  3. Ottico
  4. Negozio di occhiali da sole

Informazioni su Spex4Less

Scritti dall'azienda

Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
  • Spex4Less is 1 out of 52 best companies in the category Glasses store on Trustpilot.
  • Spex4Less is 1 out of 30 best companies in the category Optician on Trustpilot.
  • Spex4Less is 2 out of 59 best companies in the category Sunglasses shop on Trustpilot.
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    Informazioni di contatto

    4,8

    Eccellente

    TrustScore 5 su 5

    29.511 recensioni

    5 stelle
    4 stelle
    3 stelle
    2 stelle
    1 stella

    Ha risposto al 100% delle recensioni negative ricevute

    Solitamente risponde entro 48 ore

    Come questa azienda usa Trustpilot

    Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

    Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

    Valutata 5 stelle su 5

    Very satisfied overall.

    The website was easy to use, communication was good and within a week my snooker glasses arrived with everything in order.
    No complaints or drawbacks, would purchase again from Spex4Less without hesitation.

    17 aprile 2026
    Non scritta su invito
    Valutata 5 stelle su 5

    Perfect!

    I had designer frames with old prescriptions from time with US private healthcare. 😬 Sent them off ( varificals & Rx sunglasses ) & delighted how they came back

    26 aprile 2026
    Non scritta su invito
    Valutata 5 stelle su 5

    Have bought a number of glasses over…

    Have bought a number of glasses over the years. Recently bought sunglasses which are perfect. I needed a pair of distance glasses for when i play golf. I ordered on tues night, they arrived on friday. Great service and glasses look good. I will always use, when needing extra glasses as they are very good value.

    24 aprile 2026
    Non scritta su invito
    Valutata 5 stelle su 5

    Ordered a couple of pairs of glasses

    Ordered a couple of pairs of glasses. Lenses and set up wasn’t quite right at first but spex4less were happy to correct these as part of their customer satisfaction process. Obvs takes a bit more time sending them back but the service was great. Would recommend.

    26 marzo 2026
    Non scritta su invito
    Valutata 5 stelle su 5

    Fantastic communication

    Fantastic communication.
    Fantastic service.
    Not too expensive.
    Fabulous glasses

    24 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi Bryn,

    Thank you for such fantastic feedback.

    We’re delighted to hear the communication and service both stood out, and that you found the pricing fair. Delivering quality glasses without inflated costs is exactly what we aim for.

    It’s wonderful to know you’re loving your new glasses. We truly appreciate your support.

    Valutata 5 stelle su 5

    Good pair of glasses

    Good pair of glasses, helpful customer support

    23 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi,

    Thanks so much for your review.

    It’s great to know the glasses met your expectations and that our support team was there when you needed them. That combination of quality and service is what we focus on every day.

    Thank you again for choosing us.

    Valutata 5 stelle su 5

    I had two pairs of glasses reglazed as…

    I had two pairs of glasses reglazed as sunglasses and ordered a new pair of reading glasses. The service was excellent and the price is amazing compared to buying from high street optican. Definitely recommend spec4less.

    17 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi Marie,

    Thanks so much for your kind feedback.

    It’s great to know the reglaze service and your new reading glasses were a success, and that the value stood out compared to traditional opticians. Offering that balance of quality and affordability is central to what we do.

    We truly appreciate your recommendation and your support.

    Valutata 5 stelle su 5

    Made on time

    Made on time, delivered on time and the quality exceptional

    25 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi Kevin,

    Thank you for the great review.

    We’re delighted to hear everything was made and delivered on time, and that the quality exceeded expectations. Consistency and reliability are exactly what we aim to provide.

    We truly appreciate your support.

    Valutata 5 stelle su 5

    Always a great experience

    Always a great experience. Fab service 12/10.

    25 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi John,

    Thank you for the amazing feedback.

    We’re delighted to hear it’s always a great experience and that the service deserves 12/10 — that’s incredibly generous.

    We truly appreciate your continued support.

    Valutata 5 stelle su 5

    Couldn't be happier with the service

    Couldn't be happier with the service. Sports goggles ordered on Saturday and delivered the following Thursday. And the quality is first class. I would certainly use the service again.

    25 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi Kiemel,

    Thanks so much for your kind feedback.

    We’re really pleased your sports goggles were delivered promptly and that the quality met your expectations. Providing reliable speed alongside high standards is what we focus on.

    We look forward to helping you again in the future — thank you for choosing us.

    Valutata 5 stelle su 5

    Great service

    I have used Spex4Less a few times. I find their service great.
    They are proactive with their customer service, e.g. querying anything they are not sure of with the prescription detail entered.
    The glasses and lenses are of good quality and are delivered very quickly.

    18 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi Owen,

    Thank you for your continued support.

    We’re delighted to hear you’ve used us several times and consistently found the service great. Being proactive with prescription details to ensure everything is correct is an important part of delivering the right result.

    It’s fantastic to know you’re happy with the quality of the glasses and lenses, as well as the fast delivery. We truly appreciate your trust in us.

    Valutata 5 stelle su 5

    Customer Service is Excellent

    I have ordered glasses from this company for over two years now. The choice and quality are amazing. There is rarely any issue but if you do have a query their customer helpline is excellent. You actually get through to a real person straightaway which is rare nowadays. My query was dealt with quickly and efficiently and exceeded my exoectations

    25 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi,

    Thank you for your continued loyalty over the past two years.

    We’re delighted to hear the choice and quality continue to meet your expectations, and that when you did have a query it was handled quickly and efficiently. Speaking directly to a real person and resolving things without delay is exactly the level of service we aim to provide.

    It’s wonderful to know your experience exceeded expectations. We truly appreciate your ongoing support.

    Valutata 5 stelle su 5

    Great recommendations for sunglasses options

    I ordered some sunglasses but the style didn't suit me - was able to return for a replacement easily. They were really helpful in making suggestions of other styles that would be better, very happy with the result!

    15 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi,

    Thank you for your lovely feedback.

    We’re really pleased the return process was straightforward and that our team could help guide you towards a style that suited you better. Finding the right frame is important, so it’s great to know the suggestions worked out well.

    We’re delighted you’re happy with the final result and truly appreciate your support.

    Valutata 5 stelle su 5

    Excellent service

    Excellent service, my second pair of glasses from Spexs4Less. I ordered from them originally because I didn't want to spend loads on my first pair of varifocals incase I couldn't get on with them. Easy to order and and quick delivery. Excellent prices too. Would recommend

    9 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi Angela,

    Thank you for coming back to us for your second pair.

    We’re delighted to hear your first varifocals worked out well and that the process felt easy and straightforward again. Choosing an affordable option when trying varifocals for the first time makes complete sense, so it’s great to know they met your expectations.

    Fast delivery and strong pricing are exactly what we aim to provide. We truly appreciate your recommendation and your continued support.

    Valutata 5 stelle su 5

    Very pleased with look of the glasses…

    Very pleased with look of the glasses and a perfect fit.
    Price less than would have been paid at leading optician chains.

    20 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi Chris,

    Thank you for your kind review.

    We’re delighted to hear you’re pleased with the look of your glasses and that the fit is perfect. Comfort and style should always go hand in hand.

    It’s also great to know you found the pricing competitive compared to leading optician chains. Providing strong value without compromising on quality is exactly what we aim for. We truly appreciate your support.

    Valutata 5 stelle su 5

    The service has been excellent since we…

    The service has been excellent since we started ordering glasses around 18 months ago. Even the emails and phone calls have been great. Some of the staff in Boots in Teddington were poor and didnt seem interested which is one reason we changed to Spex4less

    24 aprile 2026
    Non scritta su invito
    Logo di Spex4Less

    Risposta di Spex4Less

    Hi David,

    Thank you for your continued support over the past 18 months.

    We’re delighted to hear the service has been consistently excellent, including the communication by email and phone. Providing attentive, helpful support at every stage is something we genuinely prioritise.

    It’s great to know you’ve felt confident in choosing us for your glasses, and we truly appreciate the trust you’ve placed in us. Thank you again for your loyalty.

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