Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più
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Excellent service, my second pair of glasses from Spexs4Less. I ordered from them originally because I didn't want to spend loads on my first pair of varifocals incase I couldn't get on with them. E... Leggi di più
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The service has been excellent since we started ordering glasses around 18 months ago. Even the emails and phone calls have been great. Some of the staff in Boots in Teddington were poor and didnt see... Leggi di più
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Great experience 5* Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money.... Leggi di più
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Dettagli dell'azienda
Informazioni su Spex4Less
Scritti dall'azienda
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Informazioni di contatto
Everite House, Carr Lane, CH47 4BG, Hoylake,, Regno Unito
- 0151 632 6611
- info@spex4less.com
- www.spex4less.com
4,8
Eccellente
29.513 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Glasses replacement due to little frame issue
I had my glasses replaced when 1 of the rivets on the frame came off, I was really impressed by the quick response, thanks again.
27 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Marina,
Thank you for your kind review.
We’re really pleased we could respond quickly and get your glasses replaced once the rivet issue came to light. While problems like that are rare, resolving them promptly and smoothly is exactly what we aim to do.
We truly appreciate your support — thanks again.
Good price
Good price, good selection, kept informed of progress of my order.
28 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Patrick,
Thank you for the fantastic feedback.
We’re really pleased to hear you found everything easy to use, competitively priced and delivered quickly. That combination is exactly what we aim to provide every time.
We truly appreciate your support and look forward to helping you again.
I thought I was ordering sunglasses and…
I thought I was ordering sunglasses and the came with clear lenses ,I have purchased many pairs of glasses from you and feel a tad dissapointed !
26 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Thank you for your feedback. I have tried to call you this afternoon, but could not get through. Firstly, I am very sorry to hear that you are not happy with the lenses in your order. I have had a look into this for you and can see that whilst you had selected a sunglass frame, you had selected clear lenses, meaning that we provided you with clear lenses in your frame.
We are very sorry for any frustration or disappointment this has caused, and we are committed to making it right for you. Please use the free post label I emailed you to send your order back to us and we will provide you with prescription sunglass lenses.
KIndest Regards
Stephen
Fantastic service
Easy to use, great price and super fast delivery. Will use again
23 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Nick,
Thank you for the fantastic feedback.
We’re really pleased to hear you found everything easy to use, competitively priced and delivered quickly. That combination is exactly what we aim to provide every time.
We truly appreciate your support and look forward to helping you again.
As always great service
As always great service, kept up to date regarding my order. Not had new glasses this time just a re- glaze for my antique frames.
Good job, timely response!
27 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Colin,
Thank you for your continued support.
We’re really pleased to hear the service was great once again and that you felt well informed throughout the order. Keeping communication clear at every stage is something we take seriously.
It’s fantastic that your antique frames have been given a new lease of life with the reglaze. Timely turnaround and careful handling are exactly what we aim for.
We truly appreciate your loyalty — thank you again.
Overall experience was positive
Overall experience was positive. Going forward I will definitely be purchases glasses from your site. I didn’t mind the shipping time cause it’s coming from overseas. But overall price and product cant be matched. Thank you
24 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi,
Thank you for your honest and thoughtful review.
We’re really pleased your overall experience was positive and that you felt the pricing and product quality stood out. Offering strong value without compromising on standards is exactly what we aim to do.
We appreciate your understanding regarding shipping times, and we’re glad the end result made it worthwhile. It means a lot that you’ll be purchasing from us again.
Thank you for your support.
Excellent varifocal service
Fast, efficient service with clear, detailed information and instructions at each stage of the process. I am delighted with my sunglasses and will definitely be recommending Spex4less to friends and family and using your company again.
20 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Veronica,
Thank you for the fantastic review.
We’re delighted to hear the varifocal service felt fast and efficient, with clear information at every stage. Varifocals require precision, so it’s great to know the process and guidance met your expectations.
Even better to hear you’re pleased with your sunglasses. Your recommendation to friends and family truly means a lot, and we look forward to helping you again.
Good communications and quick…
Good communications and quick turnaround. High quality product.
11 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi,
Thank you for your great feedback.
We’re really pleased to hear the communication was clear and that the turnaround was quick. Delivering a high-quality product alongside efficient service is exactly what we aim for.
We truly appreciate you taking the time to leave a review.
Reorder knowing i don't have to shop around
Having a daughter who is in to active sports she is always breaking and losing glasses. It is great i can click 'reorder' and get new glasses in a few days.
26 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Tony,
Thank you for your great feedback.
We completely understand how active lifestyles can be tough on glasses, so we’re really pleased the quick reorder option makes things simple for you. Being able to replace a pair in just a few days without having to shop around is exactly the convenience we aim to provide.
We truly appreciate your continued trust in us.
Excellent service fast and…
Excellent service fast and communication brilliant lovely glasses
25 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Sarah,
Thank you for the great review.
We’re really pleased to hear you found the service fast and the communication brilliant. Keeping everything clear and efficient is exactly what we aim for.
Delighted you’re happy with your lovely glasses — we truly appreciate your support.
Excellent quality and service
Extremely good and efficient service and telecommunications were personal and great, and the glasses exceptional quality and delivered before sad date less than a week cheers.
25 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Martin,
Thank you for the fantastic feedback.
We’re really pleased to hear the service felt efficient and personal throughout. Clear and responsive communication is something we genuinely focus on, so it’s great to know that stood out.
It’s even better to hear your glasses arrived in under a week and exceeded your expectations on quality. Delivering ahead of schedule while maintaining high standards is exactly what we aim for.
Thanks again for your support — cheers!
Risposta di Spex4Less
Hi Mark,
Thank you for your review.
We’re really pleased to hear the ordering process was easy and that your glasses were delivered on time. Providing a smooth, reliable experience is exactly what we aim for.
We truly appreciate your feedback and your support.
I wish i could give them an higher…
I wish i could give them an higher score. The glasses were ordered on a monday and i got them on wednesday morning. They fit perfectly and the vision is spot on. For the price i paid i dont know how they do it.
25 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Roly,
Thank you for such an incredible review.
We’re delighted to hear your glasses arrived so quickly and that both the fit and vision are spot on. A Monday order arriving by Wednesday morning is exactly the level of service we aim to provide.
It’s fantastic to know you’re so pleased with the quality and value. Your kind words truly mean a lot to us — thank you for your support.
The whole transaction was seamless.
The whole transaction was seamless.
I particularly liked the updates on each step of the process. Will definitely recommend.
18 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Chris,
Thank you so much for your kind words! We’re really glad to hear everything was exactly what you wanted and that the process was smooth.
As we always aim for a perfect experience, we noticed the 4-star rating and would love to know if there’s anything we could have done to make it a 5-star stay for you. Your feedback really helps us improve.
We look forward to welcoming you back again soon!
Wow Happy
I was very happy with this service, as i new to this spex4less first time I use them. My new frame amazes me how light compares my old frames. I would use them again for my next glasses and recommend them to families and friends.
22 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Sai,
Thank you for your lovely review.
We’re delighted your first experience with us was such a positive one. It’s great to hear how impressed you are with the lightness of your new frames compared to your previous pair — comfort makes all the difference in everyday wear.
We truly appreciate your recommendation to family and friends and look forward to helping you again when it’s time for your next glasses.
Couldn't be more pleased
Couldn't be more pleased, everything went so smoothly, they were there for me the whole time. So pleased with the glasses too. I'll definitely use them again. Ten stars wouldn't be enough.
20 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Catherine,
Thank you for such an amazing review.
We’re delighted to hear everything went smoothly and that you felt supported throughout the whole process. That reassurance and consistency are exactly what we aim to provide.
It’s fantastic to know you’re so pleased with your glasses. Ten stars is incredibly generous — we truly appreciate your support and look forward to helping you again.
Just the best service
Just the best service, great price, ordered my glasses online had them in two days, my whole family all get our glasses from them , been using them for a number of years now, never a problem
14 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Carl,
Thank you for such fantastic feedback.
We’re delighted to hear your glasses arrived within two days and that you found the pricing competitive. Fast turnaround combined with strong value is exactly what we aim to deliver.
It really means a lot that your whole family chooses us and that you’ve been with us for a number of years without any issues. That kind of loyalty is the biggest compliment we could ask for.
We truly appreciate your continued support.
Highly recommend
Have bought from Spex4Less for a long time now. This will be my 4th pair through them. Always happy with the service they provide always thinking of the customer. If there is ever an issue they are very quick and contacting and trying to resolve.
19 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Ollie,
Thank you for your continued loyalty.
We’re delighted to hear this is now your fourth pair with us and that you’ve consistently been happy with the service. Putting the customer first is something we genuinely focus on, so it’s great to know that’s come through in your experience.
It’s also reassuring to hear you feel any issues are handled quickly and proactively. That’s exactly how it should be.
We truly appreciate your recommendation and your ongoing support.
I am impressed
I am impressed. Very quick service. Ordered re-glaze on a Wed and received Sat. Even free for me to post my frames to them, with QR code or label. Web site easy to navigate. Contact with humans (which I did not need).
I can recommend.
18 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Mo,
Thank you for the great review.
We’re really pleased you were impressed with the speed of the reglaze — Wednesday to Saturday is exactly the kind of turnaround we aim for. It’s also good to hear the free returns option with the QR code or label made sending your frames in simple and convenient.
We’re glad the website felt easy to navigate, and it’s reassuring to know that support is there if ever needed.
We truly appreciate your recommendation.
Fabulous service
Fabulous service, really helpful on the phone, managed to deliver prescription sports glasses promptly for a ski holiday. Very impressed. Thanks 😊
20 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Boo,
Thank you for the lovely feedback.
We’re really pleased we could help over the phone and get your prescription sports glasses delivered promptly in time for your ski holiday. When there’s a deadline involved, especially for a trip, timing really matters.
Delighted to hear you were impressed. Have a fantastic time on the slopes.
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