Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più
L'azienda ha risposto
Excellent service, my second pair of glasses from Spexs4Less. I ordered from them originally because I didn't want to spend loads on my first pair of varifocals incase I couldn't get on with them. E... Leggi di più
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The service has been excellent since we started ordering glasses around 18 months ago. Even the emails and phone calls have been great. Some of the staff in Boots in Teddington were poor and didnt see... Leggi di più
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Great experience 5* Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money.... Leggi di più
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Scritti dall'azienda
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Everite House, Carr Lane, CH47 4BG, Hoylake,, Regno Unito
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Solitamente risponde entro 48 ore
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I have bought glasses from Spex4less several times now. I like their website, it's easy to use and sizing information etc is really helpful. Their frames are good quality and I've always been happy with my orders. I would definitely recommend them as a company who give good service and products. They are quick to respond to any queries as well. I have also used their re-glaze service which I was very happy with.

Risposta di Spex4Less
I needed a basic, inexpensive pair of prescription specs quickly. Spex4less offer a great range of frames and lenses so you can make your specs as cheap or expensive as you like. I had to contact the firm via "chat" as I thought I had made a mistake with my order-this was sorted quickly and my new specs arrived the following day! I am very pleased with my new specs.

Risposta di Spex4Less
This is the second time I have purchased prescription glasses from spex4Less and yet again they have outdone themselves.
Quality glasses & lenses.
Amazing service, fast delivery.
☆☆☆☆☆

Risposta di Spex4Less
I have used Spex4less numerous times now and have always had a great service with competitive pricing.

Risposta di Spex4Less
From deciding to have a favourite pair of specs reglazed to the return of my new sunglasses, I have nothing but praise. My initial queries were beyond the chat bot, but were quickly sorted out by a very knowledgeable human who even directed me to the then current freebies! All the instructions were simple and clear and I was continually updated by email at every step of the process. My sun glasses arrived today and they are superb (pity the weather is so grey - I can't show them off!)
It is worth noting that I live abroad and harboured faint doubts about the mail order aspect. I really can't praise the team more - an excellent experience and VERY MUCH CHEAPER than local equivalents. An all round win-win experience.

Risposta di Spex4Less
Price is exceptional, I don't tend to wear sunglasses very often so didn't want to pay fortune.
The delivery was very quick and the glasses are of good quality. They fit well on my face and head. Very impressed, thank you very much.

Risposta di Spex4Less
Very straightforward selection and ordering process and quickly delivered within the week.
Excellent.

Risposta di Spex4Less
Ordered 3 pairs of glasses, arrived really quickly, within 3 days. Securely packaged.
Great value for money

Risposta di Spex4Less
Amazing customer service, value and product

Risposta di Spex4Less
Easy to order, value for money, fast turn round & quality glasses.
What more could you need ?

Risposta di Spex4Less
This was a very easy service to use and my new glasses arrived with in 5 days of placing the order. This is much faster than my usual opticians who normally take 14 days from placing the order in the shop.
I would definitely use this company again and I am seriously considering using the reglaze service as I have a lovely pair of frames but the lens are an old prescription. They can retrofit my new prescription lens into my old frames.

Risposta di Spex4Less
amazing. Cheap glasses, fast delivery, no problems with the glasses. Add-ons are among the cheapest compared to competitors.
I was a bit wary in the beginning if it'll be subpar experience, but it wasn't. Defo buying the next pair from here as well.

Risposta di Spex4Less
Great service and good price. Will definitely use again. 😁

Risposta di Spex4Less
I have now used Spex4Less several times and every time it has been a perfect experience.
Communication is clear as they keep you up to date on the process and delivery of your glasses.
From ordering to delivery was less than a week.

Risposta di Spex4Less
Fantastic service from beginning to the end

Risposta di Spex4Less
Fantastic experience with Specs4less. You can really tell it’s a family run business that cares about its customers service was friendly, responsive, and efficient throughout. The quality of the glasses exceeded expectations, especially given the price, and the customisation options were spot on. Lead time was also impressively quick from order to delivery. Overall, I’m very happy with the entire package and would highly recommend them.

Risposta di Spex4Less
On this occasion Spex4less reglazed my prescription sunglasses. This was done at a great price and turned around in a few days.
Great service and value

Risposta di Spex4Less
Fantastic friendly service and great prices. Would highly reccommend

Risposta di Spex4Less
prompt speedy issue of my glasses i always get a great deat with my rimless bi focals,
i have been using spex4less for well over 15 years.

Risposta di Spex4Less
Excellant service. 200 pounds less than quoted in a high street opticians.

Risposta di Spex4Less
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