Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più
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Excellent service, my second pair of glasses from Spexs4Less. I ordered from them originally because I didn't want to spend loads on my first pair of varifocals incase I couldn't get on with them. E... Leggi di più
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The service has been excellent since we started ordering glasses around 18 months ago. Even the emails and phone calls have been great. Some of the staff in Boots in Teddington were poor and didnt see... Leggi di più
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Great experience 5* Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money.... Leggi di più
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Dettagli dell'azienda
Informazioni su Spex4Less
Scritti dall'azienda
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Informazioni di contatto
Everite House, Carr Lane, CH47 4BG, Hoylake,, Regno Unito
- 0151 632 6611
- info@spex4less.com
- www.spex4less.com
4,8
Eccellente
29.513 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Specs ordered mid Tuesday afternoon and…
Specs ordered mid Tuesday afternoon and delivered on Thursday morning. Service doesn't really get better than this. Spex4Less have never let us down over many years of using them. Highly recommended.
14 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Adrian,
Thank you for your fantastic feedback.
Tuesday afternoon to Thursday morning is exactly the kind of turnaround we strive for, so it’s great to hear it impressed. Consistency over many years is something we take real pride in.
Your continued trust and recommendation genuinely mean a lot to us. Thank you for your loyalty.
You fixed my glasses and sent them…
You fixed my glasses and sent them straight back (even though I left out the covering letter when I returned them!)
Fantastic service!
16 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Mark,
Thank you for the great review.
We’re really pleased we could get your glasses fixed and returned promptly. Even without the covering letter, we’re glad everything was sorted smoothly — that’s exactly the level of service we aim to provide.
Your kind words mean a lot. Thank you for your support.
Great service, well worth ordering from this Company.
Great service. Ordering is a very easy process as everything is explained very carefully. My new glasses are perfect and I shall always go back to Spex4less.
18 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi JW,
Thank you for such a kind review.
We’re delighted to hear you found the ordering process easy and clearly explained. Making everything straightforward and transparent is exactly what we aim for.
It’s fantastic to know your new glasses are perfect and that you’ll be coming back to us. We truly appreciate your support.
Highly recommenf
Very easy, very efficient, noticed when I had made an error in prescription and corrected.
Glasses arrived, comfortable and correct prescription
18 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Anne,
Thank you for the great review.
We’re really pleased to hear the process was easy and efficient, and that our team was able to spot and correct the prescription error before dispatch. Taking that extra step helps ensure everything arrives exactly as it should.
It’s fantastic to know your glasses are comfortable and the prescription is spot on. We truly appreciate your recommendation.
Used this company before
Used this company before.
Ordered prescription sunglasses with designer frames. Arrived within 3 days.
Excellent turn around times and good prices
18 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Craig,
Thank you for coming back to us again.
We’re delighted to hear your designer prescription sunglasses arrived within just three days. Fast turnaround alongside competitive pricing is exactly what we aim to deliver every time.
We truly appreciate your continued support and look forward to helping you again.
Always impressed by spex4less the best…
Always impressed by spex4less the best service!
Products are always great and love there offers!
Definitely recommend as I will be staying with this compamy.
19 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear you’re always impressed with the service and that the products and offers continue to meet your expectations. Providing consistent quality alongside great value is exactly what we aim for.
Your recommendation and loyalty mean a great deal to us — thank you for choosing to stay with us.
First time using spex
First time using spex but wont be the last, great service, lots of choice and easy to use website. Good communication and less than a week between placing the order and the glasses bring delivered. Good price, good quality.
17 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi K.R,
Thanks so much for your review.
We’re really pleased your first experience was such a positive one. A wide choice, easy ordering and clear communication are all things we work hard to get right.
It’s fantastic that your glasses arrived in less than a week and delivered on both quality and value. We’ll be here when you’re ready to order again.
Quick and professional service.
The whole process was easy to do on the website. Picking the frames and lenses was straightforward and uploading my prescription was also simple to do. My glasses were processed and delivered very quickly and are of a good standard and quality! I love my new glasses. Many thanks.
19 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Nat,
Thank you for the fantastic review.
We’re delighted to hear the whole process felt easy and straightforward, from choosing your frames and lenses to uploading your prescription. Keeping the website simple and intuitive is exactly what we aim for.
It’s great to know your glasses were processed and delivered quickly, and that you’re pleased with the quality. We’re especially happy to hear you love your new glasses — that’s what it’s all about. Many thanks for your support.
Ordered a pair of prescription…
Ordered a pair of prescription sunglasses. Frustratingly I forgot to use my discount code but contacted the customer support via a chat bot and the discount was applied for me.
Order process linking a photo of my prescription was easy, received the glasses within 48 hours and very happy with the cost, value and quality of the glasses.
Will definitely be ordering more glasses in the future. A very positive experience.
16 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi David,
Thanks so much for sharing your experience.
We’re delighted the discount code was sorted quickly via chat and that the ordering process, including uploading your prescription, felt easy. Receiving your glasses within 48 hours is exactly the level of service we strive for.
It’s fantastic to know you’re happy with the cost, value and quality. We’ll be ready when you’re looking to order again — thank you for your support.
A great company to deal with
Very helpful in sorting my prescription on the phone,
Very rapid delivery and excellent quality frames and lenses.
Very good service over many years.
14 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Roy,
Thank you for your continued support.
We’re delighted to hear our team was helpful in sorting your prescription over the phone. Taking the time to ensure everything is correct is an important part of the service we aim to provide.
It’s fantastic to know the delivery was rapid and that you’re pleased with the quality of both the frames and lenses. Your loyalty over many years truly means a great deal to us.
Highly recommended.
17 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Gary,
Thanks so much for your kind words.
It’s fantastic to know you’d recommend us. We work hard to provide a service worth recommending.
Thank you again for choosing us.
Perfect
Perfect. Fast, efficient and very reasonably priced. Will definitely use them again. Many thanks Pete
15 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Peter,
Thank you for the great feedback.
We’re delighted to hear everything was fast, efficient and reasonably priced. Delivering that combination consistently is exactly what we aim for.
We truly appreciate your support and look forward to helping you again.
Been using this Company for a while
Been using this Company for a while, always spot on , very happy to keep using them, thank you again for a great service Spex4Less , will recommend and use again!!
6 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Robert,
Thank you for your continued support.
We’re delighted to hear the service has been consistently spot on and that you’re happy to keep using us. That kind of loyalty really means a lot.
We truly appreciate your recommendation and look forward to helping you again with your next pair.
Great company and fast service.
Great company, thought I’d look at the alternative to the normal suspects as they seem pricey, even the 2for1 deals always seems to cost a lot.
Made a slight error on my order, but my fault, and they put it right straight away. Great communications and really good prices, just ordered another pair.
9 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Peter,
Thank you for such a great review.
We’re really pleased you decided to try us as an alternative and found the pricing refreshingly straightforward. Offering genuine value without inflated “deals” is exactly what we aim to do.
It’s also good to hear the order error was sorted quickly and that communication felt clear throughout. The fact you’ve already ordered another pair means a lot — thank you for your support.
Best online Opticians ever!!! Fabulous company
I cannot praise this company enough.
Superb customer service skills, great and speedy communication and have really helped me out with some adjustments I needed done to my glasses and sunglasses.
Had a few issues on the way but they were super quick to rectify and help me sort it out.
I wouldn’t go anywhere else for frames and lenses now, I wish every company was as empathetic, kind and patient as Spex4Less, customer service is 5 star.
Thanks to Stephen for his patience in helping me chose new frames also after my returns got lost through Royal Mail, even though it wasn’t their fault, they have gone above and beyond to help me out.
100% recommend for all your frame needs and wants.
Brilliant company!!!
Loyal customer for life here!
16 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi,
Thank you for such an incredible review — it truly means a lot.
We’re delighted to hear that the service, communication and support stood out throughout your experience. While it’s never ideal for issues to arise, we’re really pleased everything was resolved quickly and that you felt fully supported along the way.
We’ll be sure to pass your kind words on to Stephen — he’ll be thrilled to know his patience and help made a difference, especially during the Royal Mail situation. Going above and beyond for our customers is exactly what we aim for.
Your recommendation and loyalty genuinely mean the world to us. Thank you for your trust and continued support.
I’d happily award this company ten…
I’d happily award this company ten stars if it was possible. I would never go anywhere else for my spectacles. They are so professional and nothing is ever much trouble for them. Great value for money too.
15 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Anthony,
Thank you for such an incredible review.
Ten stars is unbelievably generous and means a great deal to us. We’re delighted to hear you wouldn’t go anywhere else for your spectacles and that the professionalism and willingness to help have stood out.
Providing great value alongside attentive service is exactly what we aim for. We truly appreciate your loyalty and your very kind words.
Risposta di Spex4Less
Hi Simes,
Thanks so much for your review.
It’s great to know you were happy with the service and felt it offered good value. That balance is something we work hard to maintain.
Thank you again for choosing us.
Great choices
Very helpful from start to finish. I did have a small problem but it was rectified very quickly.
Great choice of frames and lenses at a very good price.
1 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Susan,
Thank you for your great feedback.
We’re really pleased to hear you felt well supported from start to finish. While it’s never ideal for a small issue to arise, we’re glad it was resolved quickly and smoothly.
It’s fantastic to know you were happy with the range of frames and lenses, as well as the pricing. We truly appreciate your support.
Ease of ordering
Ease of ordering , great communication and speedy service
18 marzo 2026
Non scritta su invito
Risposta di Spex4Less
Hi Peter,
Thanks so much for your feedback.
It’s fantastic to know everything felt straightforward, well communicated and delivered quickly. That consistency is something we take pride in.
Thank you again for choosing us.
Excellent service and value for money
Excellent service and value for money
13 aprile 2026
Non scritta su invito
Risposta di Spex4Less
Hi Mr. Leighton,
Thanks so much for your kind words.
It’s fantastic to know the service met your expectations and that you felt it offered great value. That balance is something we work hard to maintain.
Thank you again for choosing us.
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