Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più
L'azienda ha risposto
Excellent service, my second pair of glasses from Spexs4Less. I ordered from them originally because I didn't want to spend loads on my first pair of varifocals incase I couldn't get on with them. E... Leggi di più
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The service has been excellent since we started ordering glasses around 18 months ago. Even the emails and phone calls have been great. Some of the staff in Boots in Teddington were poor and didnt see... Leggi di più
L'azienda ha risposto
Great experience 5* Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money.... Leggi di più
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Scritti dall'azienda
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Everite House, Carr Lane, CH47 4BG, Hoylake,, Regno Unito
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Easy to order, fast delivery, good value. What's not to like!!

Risposta di Spex4Less
Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues.
As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but appreciate practical everyday glasses, and good advice. Endless offers are fine but in the end I look for a suitable product at an acceptable cost. I really like occupational lenses but balk at the cost of them, likewise anti glare and some of the coatings.
I fancy that prices have increased over time but that may apply to all spectacle suppliers, I have not compared.
Overall a very good level of service.
Thank you

Risposta di Spex4Less
Time taken in completing my order

Risposta di Spex4Less
Absolutely fantastic service, I couldn’t find the sunglasses I wanted on prescription anywhere but found them here! Ordering was quick and simple , great updates once you have placed your order - my sunglasses had to be ordered in so weren’t ready to ship immediately, however even with that and adding my prescription they arrived in just a little over a week! Happy with service would use again

Risposta di Spex4Less
Amazing service, kept communication with me regarding my prescription glasses, brilliant price range.

Risposta di Spex4Less
This was a 3rd reglazing that Spex4less did for me. I was very happy with the work, hence I keep using this company. The process is easy and straightforward. Communication is good too.

Risposta di Spex4Less
Customer service was exceptional and glasses arrived sooner than I expected. Thank you.

Risposta di Spex4Less
Great experience 5*
Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money. I would highly recommend this company and their services.

Risposta di Spex4Less
My ordering was simple. Order has arrived and is as ordered on time.
Can recommend highly.

Risposta di Spex4Less
Quick and easy ordering process, all my glasses have been perfect and never had any problems, very reliable and would recommend to anyone looking for new glasses.

Risposta di Spex4Less

Risposta di Spex4Less
Bought the goggle inserts for skiing. They were brilliant. I was a bit unsure when I tried them in the googles at home, but once I was out on the slopes I didn’t notice them at all and I had perfect vision! Quick service, arrived on time. Such a good solution.

Risposta di Spex4Less
My order was processed in a timely fashion and the prescription was spot on. Very easy to use your website as well. I would recommend to anyone who wants to buy glasses without paying the extortionate prices at the opticians!

Risposta di Spex4Less
attentive customer service, instant answers by a real person (with a lovely, sweet voice, from Liverpool actually), and prompt product arrival. Very satisfied.

Risposta di Spex4Less
Easy to place order, helpful telephone call ironed out a mini problem I had (my own fault). Slightly longer getting here than I expected but that’s the postal system’s problem. Specs fit well and work perfectly.

Risposta di Spex4Less
Easy service ..recommended by my father in law! They have done a fabulous job of reglazing my favourite frames… will definitely be using again

Risposta di Spex4Less
I was slightly unsure about using Spex4Less, especially when the price I had been quoted for my replacement glasses was nearly 55% off what I had been quoted at my local opticians. However, I was incredibly impressed by not only the price, but the speed of delivery. My opticians had told me that it would take a minimum of 2 weeks, I received them from Spex4Less in under a week! Great service and I would definitely recommend using them in the future to anyone requiring replacement glasses.

Risposta di Spex4Less
Really impressed with how quick and easy it was to order my glasses. Also extremely helpful with any questions I had.

Risposta di Spex4Less
Excellent service. Very helpful customer service

Risposta di Spex4Less
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