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Valutata 5 stelle su 5

Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues. As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service, my second pair of glasses from Spexs4Less. I ordered from them originally because I didn't want to spend loads on my first pair of varifocals incase I couldn't get on with them. E... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service has been excellent since we started ordering glasses around 18 months ago. Even the emails and phone calls have been great. Some of the staff in Boots in Teddington were poor and didnt see... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience 5* Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di occhiali
  2. Grossista di prodotti ottici
  3. Ottico
  4. Negozio di occhiali da sole

Informazioni su Spex4Less

Scritti dall'azienda

Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
  • Spex4Less is 1 out of 52 best companies in the category Glasses store on Trustpilot.
  • Spex4Less is 1 out of 30 best companies in the category Optician on Trustpilot.
  • Spex4Less is 2 out of 59 best companies in the category Sunglasses shop on Trustpilot.
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    Informazioni di contatto

    4,8

    Eccellente

    TrustScore 5 su 5

    29.513 recensioni

    5 stelle
    4 stelle
    3 stelle
    2 stelle
    1 stella

    Ha risposto al 100% delle recensioni negative ricevute

    Solitamente risponde entro 48 ore

    Come questa azienda usa Trustpilot

    Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

    Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

    Valutata 5 stelle su 5

    Easy to order

    Easy to order, fast delivery, good value. What's not to like!!

    17 aprile 2026
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    Risposta di Spex4Less

    Hi David,

    Thanks so much for your review.

    It’s fantastic to know everything was straightforward from start to finish and that the price and delivery met your expectations. Providing simple, reliable service at strong value is what we focus on.

    Thank you again for choosing us.

    Valutata 5 stelle su 5

    Regarding service

    Regarding service, Spex are first rate, prompt, helpful and go out of their way to resolve issues.
    As an elderly customer with no desire to be ‘with it’ I really have no interest in designer but appreciate practical everyday glasses, and good advice. Endless offers are fine but in the end I look for a suitable product at an acceptable cost. I really like occupational lenses but balk at the cost of them, likewise anti glare and some of the coatings.
    I fancy that prices have increased over time but that may apply to all spectacle suppliers, I have not compared.
    Overall a very good level of service.
    Thank you

    22 aprile 2026
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    Risposta di Spex4Less

    Hi Philip,

    Thank you for your thoughtful and honest feedback.

    We’re delighted to hear you find the service prompt, helpful and solution-focused. Taking the time to offer clear advice and practical options is something we genuinely value, especially for customers who simply want reliable, everyday glasses without unnecessary extras.

    We completely understand your comments regarding occupational lenses and coatings. Pricing across the industry has changed over time, but we continue to focus on offering suitable products at fair and transparent costs.

    We truly appreciate your continued trust and your kind words about our service. Thank you.

    Valutata 3 stelle su 5

    Time taken in completing my order

    Time taken in completing my order

    20 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Good Afternoon Paul

    We are so sorry to see your 3* review. I would really like to help further and turn this around for you, but unfortunately, I cannot find your order details. Please be in touch so that we can address these issues and get an update on your order.

    Kind regards
    Sophie Swaine

    Valutata 5 stelle su 5

    Absolutely fantastic service

    Absolutely fantastic service, I couldn’t find the sunglasses I wanted on prescription anywhere but found them here! Ordering was quick and simple , great updates once you have placed your order - my sunglasses had to be ordered in so weren’t ready to ship immediately, however even with that and adding my prescription they arrived in just a little over a week! Happy with service would use again

    23 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Nicole,

    Thanks so much for your kind feedback.

    We’re really pleased you found the prescription sunglasses you couldn’t source elsewhere. Providing access to a wide range of options is something we work hard to maintain.

    It’s fantastic to know the ordering process was straightforward and that communication kept you reassured, especially with the additional lead time. Receiving them just over a week later is the level of service we strive for.

    We’re delighted you’re happy and would use us again — thank you for choosing us.

    Valutata 5 stelle su 5

    It fixs well with my helmet.

    24 aprile 2026
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    Risposta di Spex4Less

    Hi Haitao,

    Thanks so much for your review.

    It’s great to know the fit works perfectly with your helmet. Getting that balance of practicality and comfort right is exactly what we aim for.

    Thank you again for choosing us.

    Valutata 5 stelle su 5

    Amazing service

    Amazing service, kept communication with me regarding my prescription glasses, brilliant price range.

    21 aprile 2026
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    Risposta di Spex4Less

    Hi Hannah,

    Thank you for the fantastic feedback.

    We’re delighted to hear you experienced amazing service and appreciated the communication regarding your prescription glasses. Keeping customers fully informed is something we take seriously.

    It’s great to know the pricing stood out as well. We truly appreciate your support.

    Valutata 5 stelle su 5

    This was a 3rd reglazing that Spex4less…

    This was a 3rd reglazing that Spex4less did for me. I was very happy with the work, hence I keep using this company. The process is easy and straightforward. Communication is good too.

    24 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Jana,

    Thank you for your continued trust in us.

    We’re delighted to hear this was your third reglaze and that you’ve been consistently happy with the results. Repeat custom is the strongest endorsement we could ask for.

    It’s great to know the process remains easy and straightforward, with clear communication throughout. We truly appreciate your loyalty and look forward to helping you again.

    Valutata 5 stelle su 5

    Customer service was exceptional and…

    Customer service was exceptional and glasses arrived sooner than I expected. Thank you.

    10 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Lee,

    Thanks so much for your review.

    It’s fantastic to know you experienced exceptional customer service and quicker-than-expected delivery. That combination is what we work hard to maintain.

    We really appreciate your support.

    Valutata 5 stelle su 5

    Great experience 5*

    Great experience 5*
    Always keep you updated on your order process and when having re glazing done they let you know when they have received your glasses. Great customer support and value for money. I would highly recommend this company and their services.

    20 aprile 2026
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    Risposta di Spex4Less

    Hi Liz,

    Thank you for the fantastic 5-star review.

    We’re delighted to hear you had a great experience and felt well updated throughout the order and reglaze process. Keeping customers informed — especially when we’ve received their frames — is something we take seriously.

    It’s wonderful to know you value the customer support and pricing. Your recommendation truly means a lot to us.

    Valutata 5 stelle su 5

    My ordering was simple

    My ordering was simple. Order has arrived and is as ordered on time.
    Can recommend highly.

    23 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Robert,

    Thank you for your kind review.

    We’re really pleased to hear the ordering process was simple and that everything arrived on time exactly as expected. That smooth, reliable experience is exactly what we aim to provide.

    We truly appreciate your recommendation and your support.

    Valutata 5 stelle su 5

    Quick and easy ordering process

    Quick and easy ordering process, all my glasses have been perfect and never had any problems, very reliable and would recommend to anyone looking for new glasses.

    21 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Ryley,

    Thank you for your fantastic feedback.

    We’re delighted to hear the ordering process has been quick and easy, and that every pair of glasses has been perfect with no issues. Consistent reliability is exactly what we aim to deliver.

    Your recommendation truly means a great deal to us — thank you for your continued support.

    Valutata 5 stelle su 5

    Excellent service

    Excellent service, really great and helpful

    21 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Kat,

    Thank you for your kind words.

    We’re delighted to hear you found the service excellent and the team helpful. Providing clear, supportive assistance is exactly what we aim for.

    We truly appreciate your feedback and your support.

    Valutata 5 stelle su 5

    Inserts for ski goggles

    Bought the goggle inserts for skiing. They were brilliant. I was a bit unsure when I tried them in the googles at home, but once I was out on the slopes I didn’t notice them at all and I had perfect vision! Quick service, arrived on time. Such a good solution.

    28 marzo 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Kate,

    Thank you for the fantastic feedback.

    We’re delighted to hear the ski goggle inserts performed so well on the slopes. It’s completely natural to feel slightly unsure trying them at home, so it’s great to know that once you were skiing they felt seamless and delivered perfect vision.

    Quick delivery and a practical solution are exactly what we aim to provide. We truly appreciate your support and hope they serve you well on many more trips.

    Valutata 5 stelle su 5

    Very efficient service and quality goods

    My order was processed in a timely fashion and the prescription was spot on. Very easy to use your website as well. I would recommend to anyone who wants to buy glasses without paying the extortionate prices at the opticians!

    7 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Carol,

    Thank you for the fantastic review.

    We’re delighted to hear your order was processed promptly and that the prescription was spot on. Accuracy and efficiency are exactly what we aim to deliver every time.

    It’s great to know you found the website easy to use as well. Providing high-quality glasses without high street pricing is central to what we do, so your recommendation means a great deal.

    Valutata 5 stelle su 5

    attentive customer service

    attentive customer service, instant answers by a real person (with a lovely, sweet voice, from Liverpool actually), and prompt product arrival. Very satisfied.

    18 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Oliver,

    Thanks so much for your wonderful review.

    We’re really pleased you valued the personal service and quick responses — speaking to a helpful team member when you need assistance makes all the difference.

    Great to hear your product arrived promptly too. Your satisfaction means a lot to us — thank you again.

    Valutata 5 stelle su 5

    Super intuitive website

    Easy to place order, helpful telephone call ironed out a mini problem I had (my own fault). Slightly longer getting here than I expected but that’s the postal system’s problem. Specs fit well and work perfectly.

    21 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Veronica,

    Thanks so much for your thoughtful feedback.

    We’re glad the site made ordering straightforward and that our team could quickly sort the minor hiccup for you. Making the process clear and supportive is exactly what we aim for.

    Although delivery took slightly longer than expected, it’s great to know the glasses fit well and perform exactly as they should. We truly appreciate you choosing us.

    Valutata 5 stelle su 5

    Fantastic service

    Easy service ..recommended by my father in law! They have done a fabulous job of reglazing my favourite frames… will definitely be using again

    17 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Elle,

    Thank you for the wonderful review.

    We’re delighted you found the service easy to use and that the recommendation from your father-in-law led you to us. It’s fantastic to hear your favourite frames have been reglazed so successfully — giving well-loved glasses a new lease of life is exactly what we aim for.

    We truly appreciate your support and look forward to helping you again.

    Valutata 5 stelle su 5

    Great service & great price

    I was slightly unsure about using Spex4Less, especially when the price I had been quoted for my replacement glasses was nearly 55% off what I had been quoted at my local opticians. However, I was incredibly impressed by not only the price, but the speed of delivery. My opticians had told me that it would take a minimum of 2 weeks, I received them from Spex4Less in under a week! Great service and I would definitely recommend using them in the future to anyone requiring replacement glasses.

    20 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Rob,

    Thank you for such a thoughtful review.

    We completely understand the hesitation when pricing is significantly lower than the high street, so we’re delighted to hear the experience exceeded your expectations. Offering genuine savings without compromising on quality or service is exactly what we aim to deliver.

    Receiving your glasses in under a week, especially compared to the longer timeframe you were quoted elsewhere, is the level of turnaround we strive for. It’s fantastic to know both the speed and value impressed you.

    We truly appreciate your recommendation and your support.

    Valutata 5 stelle su 5

    Really impressed with how quick and…

    Really impressed with how quick and easy it was to order my glasses. Also extremely helpful with any questions I had.

    20 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi Lauren,

    Thank you for the great feedback.

    We’re really pleased to hear you found the ordering process quick and easy. Making everything straightforward from start to finish is exactly what we aim for.

    It’s also fantastic to know our team was helpful with your questions. We truly appreciate your support.

    Valutata 5 stelle su 5

    Excellent service

    Excellent service. Very helpful customer service

    20 aprile 2026
    Non scritta su invito
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    Risposta di Spex4Less

    Hi,

    Thanks so much for your review.

    It’s fantastic to know the service met your expectations and that our customer support was helpful throughout. That level of care is exactly what we aim to deliver.

    Thank you again for choosing us.

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