We have bought a ton of stuff from Soltech over several years as we have 4 16 camera systems and are constantly upgrading or moving things around.. Even though we are in Hawaii packages always arriv... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Incompetent! We had to send our security DVR in three separate times to get it repaired. Every time I would get it back it didn't work. The last time they returned it they didn't send back all my co... Leggi di più
The remote control wasn’t included in my package so I had to buy one. I know the company comes out way ahead when it is the responsibility of the customer to keep receipts but do you have ANY idea how... Leggi di più
I had a Samsung DVR that needed replaced. I called Soltech for advice and promptly ordered the recommended replacement model. Great Deal, Free two day shipping and I was up and running again.
Dettagli dell'azienda
Informazioni su Soltech Security
Informazioni fornite da varie fonti esterne
We also test compatibility and use in-house so we pride ourselves in our knowledge of the products we send over to our customers.
Informazioni di contatto
320 Fairfield Rd, 07004, Fairfield
- 1-855-880-3456
- cs@soltechsecurity.com
- www.soltechsecurity.com
don't waste your time!
i bought a 4 camera samsung 8 channel system from them with multiple non-functioning components, the dvr does not work for more than 3 minutes and a camera does not function either. SO FAR, i would have to strongly urge you to avoid this company, i told them 4 days ago I was having problems and still no solution. i regret buying from them. poor product and so far subpar customer service with returns/refunds
Disappointed
After making this large purchase, I shared the experience with my Son who just purchased a home. He tried to purchase the same 8 camera system 1 week later but had to pay almost $70 more. Let’s hope the cameras work good or the whole system will Be going back.

Risposta di Soltech Security
Had a good experience the product …
Had a good experience the product arrived when they said it was going to be here got it hooked up and going good thanks
Very fast delivery,good stuff and I am …
Very fast delivery,good stuff and I am so happy too,very good seller,I will buy from Soltech Security again.Thanks.
Very satisfied with purchase experience …
Very satisfied with purchase experience and price
The tech
The tech. I interfaced with was very informed, and solved my problem! He knew his stuff!!
My order was filled exactly as …
My order was filled exactly as requested. Delivery was timely. Unfortunately, it turned out I did not need the cables so they were returned the next day.
Customer Good Will
I purchased an 8 channel DVR & 4 cameras. I called the company and asked for female to 8 male power splitter cable: STS-8DS1. All 8 channels would be in use since I already had 4 cameras installed. I was told that the item was available on the web site for $8.95. I thought maybe, just maybe the sales rep. would say 'sure we will send you one'. I am done with Soltech. Soltech would have been out $8.95 + shipping. It is called customer good will.

Risposta di Soltech Security
Prompt delivery
Cameras were in stock and delivered as promised
This is a great system but is not …
This is a great system but is not secure with wiring for charging the camera can be easily removed.. If they were wireless I would've kept them
Different Billing and Mailing addresses confused their security department
Product was as advertised. Price was competitive.
Only problem was with shipping. When I gave them different addresses for billing and shipping it confused the "security department" and it took three different emails and a week to convince them I really did want it delivered to a different address than my billing address. Once we got through that issue delivery was prompt.

Risposta di Soltech Security
Great Price Quick shipping
Received them by So far so good
Received them by UPS very quickly. We went with the Samsung eight cameras system. We're installing them today so I can't review how they work quite yet but I will come back on here and review the quality of them after we're done installing them.
UPDATE: The Samsung cameras are amazing day and night love them very happy we choose to go with them!!
Your agent was on point
Your agent was on point. Knowledgeable, courteous, personable and very patient. This was a breath of fresh air as some many in his position are void of the expertise and professionalism he displayed.
Great product
Fast shipping!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







