We have bought a ton of stuff from Soltech over several years as we have 4 16 camera systems and are constantly upgrading or moving things around.. Even though we are in Hawaii packages always arriv... Leggi di più
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Incompetent! We had to send our security DVR in three separate times to get it repaired. Every time I would get it back it didn't work. The last time they returned it they didn't send back all my co... Leggi di più
The remote control wasn’t included in my package so I had to buy one. I know the company comes out way ahead when it is the responsibility of the customer to keep receipts but do you have ANY idea how... Leggi di più
I had a Samsung DVR that needed replaced. I called Soltech for advice and promptly ordered the recommended replacement model. Great Deal, Free two day shipping and I was up and running again.
Dettagli dell'azienda
Informazioni su Soltech Security
Informazioni fornite da varie fonti esterne
We also test compatibility and use in-house so we pride ourselves in our knowledge of the products we send over to our customers.
Informazioni di contatto
320 Fairfield Rd, 07004, Fairfield
- 1-855-880-3456
- cs@soltechsecurity.com
- www.soltechsecurity.com
Very good and fast service
We have bought a ton of stuff from…
We have bought a ton of stuff from Soltech over several years as we have 4 16 camera systems and are constantly upgrading or moving things around..
Even though we are in Hawaii packages always arrive on time.
Positive review
Expert technical people! Told me what the problem was, sent me an email on what I needed to order and when I received the part it fixed the problem!
They sent me the adapter I needed…
They sent me the adapter I needed quickly. No problems.
Incompetent
Incompetent! We had to send our security DVR in three separate times to get it repaired. Every time I would get it back it didn't work. The last time they returned it they didn't send back all my connector cords. Then they kept sending the wrong cords. Finally ended up ordering it myself. They did reimburse me, but whole ordeal took 2 months.
Perfect place to order my new DVR
I had a Samsung DVR that needed replaced.
I called Soltech for advice and promptly ordered the recommended replacement model. Great Deal, Free two day shipping and I was up and running again.
Not sent when promised
When I placed the order I was told the item would be at my house in two to three days. The item wasn't shipped out until 5 days later and I still have yet to receive it. I'm beyond frustrated especially since I paid so much for shipping.
Fast replacement
We had a Samsung camera dvr that went out and were given this website for a compatible replacement. Good customer service and fast delivery. Reasonable prices also. Would highly recommend.
Service was perfect
Service was perfect, just odd this is second time replacing this cord in a year...QC issues?
TECHS ANSWERED QUESTIONS AND GOT MY…
TECHS ANSWERED QUESTIONS AND GOT MY SYSTEM BACK UP AND RUNNING QUICKLY, THANKS!!
I had a slight issue with the Shipping…
I had a slight issue with the Shipping but Soltech Security corrected the issue with no problem. The item was processed quickly and arrived in excellent condition.
Replace a replaced power cord
We had to replace a replaced powered cord that was only 1 year old.
Quick Delivery, Great Product
The unit I ordered came quickly, was very easy to install and is running perfectly.
Had four cameras ship to me they would…
Had four cameras ship to me they would not work with my Samsung security system after lots of phone calls to Wisenet and Soltech I ship all of them back and got refund.
The first camera didn't workWireless Camera
The first camera didn't work. The present one seems to work perfectly.
Service good, product terrible
Service was good. Product is terrible; does not sufficiently work. Emailed customer service and never received response.
Easy and organized website
Easy and organized website. Shipping fast and carefully packing their items. The price is really good compare to other online retailers. A gift came with our order was a plus. Thanks and will definitely consider them for future purchases
Great customer service and on time…
Great customer service and on time delivery !!!
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