SOFAS and FRIENDS Recensioni 

639
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a sofa on the Friday, there was a 5 weeks estimated wait time on the website. I received a call on Wednesday to say that it was being delivered Saturday, only 8 days! I went for the Fratti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

639 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(639)

198 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great

Great that you can go into the store and have a look. Customer service is great and sofas are super comfy

27 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you for the lovely review! We’re so glad you enjoyed visiting the store and that our team could provide great customer service. Even better to hear that you’re loving how comfy the sofas are!

Valutata 5 stelle su 5

Amazing Tignes sofa now is at our home

Amazing Tignes sofa now is at our home. We ordered it in ivory color and it is very beautiful and comfortable. Delivery was super fast. Just what i wanted. Quality is great. 100% recommend!

27 novembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your fantastic review! We’re thrilled to hear that your Tignes sofa in Ivory looks beautiful and feels comfortable in your home. It’s great to know the delivery was quick and that the quality met your expectations.
We truly appreciate your recommendation, enjoy your new sofa!

Valutata 5 stelle su 5

Delivered super fast

Delivered super fast! Well made absolutely love our Bormino sofa! Legs were not delivered with sofa but one phone call and soon sorted. Super comfy, huge, just fantastic

21 novembre 2025
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Risposta di SOFAS and FRIENDS

“Thank you so much for your lovely review! We’re delighted to hear that you’re loving your Bormino sofa and that the comfort and quality met your expectations. We’re also glad the missing legs were quickly resolved for you. If you ever need anything else, we’re always here to help.

Valutata 5 stelle su 5

My daughter bought this sofa 2 years…

My daughter bought this sofa 2 years ago and I've decided to buy the same, it looks incredible even now after 2 years of wear and tear it still looks brand new.
Highly recommend

24 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you for your lovely feedback! We’re so glad your daughter’s sofa has stayed looking great after two years and that you chose the same one. We really appreciate your recommendation and hope you enjoy yours just as much!

Valutata 5 stelle su 5

Great experience

Great experience, went into the shop to see the sofas, ordered and asked for a certain week for this to be delivered, delivery drivers were super helpful and polite. Cannot recommend enough! Brilliant service!

27 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your lovely feedback! We’re delighted to hear that your visit to the shop, ordering experience, and scheduled delivery all went smoothly. It’s great to know our delivery team made a positive impression as well.
We truly appreciate your recommendation and are thrilled you were happy with the service. Enjoy your new sofa!

Valutata 5 stelle su 5

Bormio sofa

Just got delivered Bormio sofa today. Im so happy with it !!!! Its perfect and so comfy Thank you

27 novembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Hi there, thank you very much for your review. We're pleased that you are happy with your Bormio sofa. Have a great day

Valutata 5 stelle su 5

Great Sofa and delivery service

Absolutely delighted with my purchase from Sofas and Friends. The sofa is excellent quality. The colour, rich and the fabric has a great feel. It’s a great siz, offering plenty of comfortable seating. Delivery was quick and smooth, with great communication throughout. Overall, very happy and would definitely recommend!

20 ottobre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re thrilled to hear that you love your new sofa and that its quality, colour, and comfort met your expectations. It’s great to know the delivery process was smooth and that our team kept you well informed throughout.
We truly appreciate your recommendation and look forward to helping you again in the future!

Valutata 5 stelle su 5

Best best best sofa company out there

Best best best sofa company out there
Highly recommended
The sofa’s are amazing quality and design and the customer service is just outstanding ! I’ve never come across customer service which is so helpful and so quick to respond!

21 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your incredible review! We’re thrilled to hear how happy you are with the quality and design of our sofas, and it truly means a lot to hear your kind words about our customer service. We always aim to be as helpful and responsive as possible, so your feedback is greatly appreciated. Thank you for the high recommendation!

Valutata 5 stelle su 5

Excellent quality

Excellent quality, arrived within a couple of weeks,delivery very smooth, sofa Tulum very comfortable and quality amazing. No negative comment at all.

21 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your fantastic review! We’re delighted to hear that your Tulum sofa arrived smoothly and that you’re impressed with the comfort and quality. It’s wonderful to know everything met your expectations with no negatives at all. We truly appreciate your feedback.

Valutata 5 stelle su 5

Super helpful and friendly

Super helpful and friendly. Trendy sofas and mine came in 2 DAYS!!! Very happy!

25 novembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

We’re thrilled to hear you found our team helpful and friendly and even more excited that your sofa arrived so quickly! Enjoy your new trendy sofa!

Valutata 5 stelle su 5

Excellent Purchase

I had a wonderful experience purchasing my new sofa. The customer service was outstanding, and the sofa itself is incredibly comfortable. I absolutely adore the colour. The delivery team was also very helpful, making the entire process a delight..

21 settembre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your lovely review! We’re delighted to hear that you had such a great experience and that you’re enjoying the comfort and colour of your new sofa. It’s wonderful to know our delivery team helped make the process smooth and enjoyable. We truly appreciate your kind words.

Valutata 5 stelle su 5

Sofas and Friends provided an…

Sofas and Friends provided an exceptional service from the beginning to the end. Not only did they help with the delivery of the sofa, but they were extremely flexible with timings, which made the whole process stress-free. They even kept the sofa in storage for me for a period of time until I was ready to receive it — something you don’t often find with other companies.
The communication was smooth, friendly, and professional throughout. The sofa arrived in perfect condition, and the delivery team handled everything carefully and efficiently.
I’m genuinely impressed with their customer care and willingness to go the extra mile. Highly recommended and I will definitely use them again!

18 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your amazing feedback! We’re really pleased to hear that our flexibility, communication, and delivery service made your experience smooth and stress-free. We’re delighted you’re happy with everything. We truly appreciate the recommendation and look forward to helping you again in the future!

Valutata 5 stelle su 5

Great product

Great product, would highly recommend.

21 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you for your great feedback! We’re so glad you’re happy with your purchase and truly appreciate the recommendation. Regards Sofas&Friends

Valutata 5 stelle su 5

Amazing customer service from help…

Amazing customer service from help before ordering to delivery being quick and setting the sofa up fantastically. This is the nicest sofa !!! Thank you would highly recommend you.

21 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re delighted to hear that our team could support you from ordering through to delivery, and that you’re loving your new sofa. Your recommendation means a lot to us. If you ever need anything in the future, we’re always here to help!

Valutata 1 stelle su 5

So I did a review on Sofasand Friends…

So I did a review on Sofas @ Friends after having two sofas from them one was a replacement for one that was faulty I received the second part of the Sofa in replacement for the damage one seven months later same problem with the Sofa. I’m sorry but I cannot and will not recommend this company to anybody after writing my review. They reply to it telling me to contact the office so they can get this sorted for me low and behold they never contacted me. I called the office. I was told someone will be in contact with me very soon. This was two weeks ago total waste of of my time please do not reply to this review asking me to contact you as I will not be doing it. It’s been a total waste of £1900.

17 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

Yet to recieve our sofa but visited the store on Saturday and dealt with a lovely gentleman called Rad, he was Super helpful, friendly and knowledgeable. They have a beautiful range of sofas to view, definitely worth the trip!

15 novembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your lovely review!
We’re delighted to hear you had such a great experience in the store and that Rad was able to help — he’ll be so pleased to hear your kind words. We’re glad you enjoyed viewing our sofa range, and we can’t wait for you to receive your new sofa!

Valutata 5 stelle su 5

Very pleasant dealing with Rad and…

Very pleasant dealing with Rad at Sofas and friends. The sofas are excellent value for money too

15 novembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for the lovely review!
We’re really happy to hear you had such a great experience with Rad, and it’s wonderful to know you’re pleased with the value and quality of the sofas.

Valutata 5 stelle su 5

Beat at customer centricity and no one…

Beat at customer centricity and no one has this great amazing collection for sofas in London.

16 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’ve had such a positive experience with us and that you love our sofa collection. It truly means a lot to the whole team.

Valutata 5 stelle su 5

good service

The delivery guys was so helpful...tried their best to fit the sofa through the doors... the sofa looks nice and good quality

14 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your lovely review!
We’re really happy to hear that the delivery team did everything they could to get the sofa in for you. And it’s great to know you’re loving how it looks and feels!

Valutata 5 stelle su 5

We had a great experience at sofa and…

We had a great experience at sofa and friends !

We ordered our sofa on the Monday it was delivered within 3
Days

Amazing service!!!

13 novembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your lovely feedback!
We’re delighted to hear you had a great experience with Sofa & Friends and that your sofa arrived so quickly.

It was a pleasure to assist you, and we hope you enjoy your new sofa!
If you need anything at all, we’re always here to help.

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