SOFAS and FRIENDS Recensioni 

639
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a sofa on the Friday, there was a 5 weeks estimated wait time on the website. I received a call on Wednesday to say that it was being delivered Saturday, only 8 days! I went for the Fratti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

639 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(639)

198 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing experience

Amazing experience, went into the shop on the Saturday to see the sofa and it was delivered today (Tuesday!) so amazing delivery turnaround. Purchased the Tignes and the quality is brilliant, the sofa itself is absolutely beautiful. Delivery men were also lovely and helpful. We had an awful experience with DFS, but sofas and friends I would highly recommend!

11 novembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience from showroom visit to delivery — and that you’re loving your new Tignes sofa. We’ll be sure to pass your kind words on to our delivery team as well. We really appreciate your recommendation and are so pleased we could restore your faith after your previous experience. Enjoy your beautiful new sofa! 💛

Valutata 5 stelle su 5

Special order

We ordered a special order shark colour tulum sofas, the turn around was quick and the delivery company was great too. We are in love with the new sofas! Great experience with sofa and friends!

8 novembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your lovely feedback! We’re so happy to hear that you love your new Tulum sofas in the shark colour — such a beautiful choice. It’s great to know everything went smoothly and that you had a great experience with us and our delivery team

Valutata 5 stelle su 5

Beautiful quality!

Super fast delivery! Very professional service, delivered unpacked and sofa put where I wanted it, great! Ordered the Tignes electric cinema sofa in green, its stunning! And looks so much more expensive then it was, would definitely recommend 5*

10 novembre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re thrilled to hear you’re loving your Tignes electric cinema sofa in green — such a beautiful and stylish choice. It’s great to know our delivery team provided a smooth and professional service. We really appreciate your 5⭐

Valutata 5 stelle su 5

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish the sofa is the best we’ve ever had we absolutely love it also the colour rabbit is stunning, then men who delivered it where really nice and helpful set it all up for us and took away all the rubbish and my old sofa

7 novembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re thrilled to hear you love your new sofa — the Rabbit colour is such a beautiful choice. It’s great to know our delivery team made everything easy and took care of the setup for you. We really appreciate your kind words and are so glad you had a brilliant experience from start to finish!

Valutata 5 stelle su 5

It’s the second sofa I bought from sofa…

It’s the second sofa I bought from sofa and friends. The quality is great and it’s so comfortable! The team were brilliant as always. I’ve recommended them to several friends and they’ve all had great experiences too. Very happy

1 settembre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your continued trust and kind words! We’re thrilled that you’re happy with your new sofa and truly appreciate your recommendations. It means a lot to our team!

Valutata 5 stelle su 5

Amazing

Just purchased the tinges corner mocha sofa amazing quality and what a great team in the showroom. Well worth a visit.

26 ottobre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much! We’re delighted you love your Tignes Corner Mocha sofa and had a great experience in our showroom. Enjoy your new sofa!

Valutata 5 stelle su 5

Amazing sofa and excellent service

We got our Tignes sofa - few days ago and we absolutely in love with it.
Great quality, cozy and comfortable.
Very efficient customer service - this model was in stock therefore we received less than in a week after we placed an order. Would definitely recommend!

21 ottobre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful feedback! We’re delighted to hear that you love your Tignes sofa and that it arrived so quickly. It’s great to know you’re happy with both the quality and comfort.

We truly appreciate your recommendation and your kind words — they mean a lot to our team.

Wishing you many cozy moments on your new sofa!

Warm regards,

Valutata 5 stelle su 5

Fantastic quality

quick efficient delivery and fantastic quality

17 ottobre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for taking the time to share your feedback with us

Valutata 5 stelle su 5

What a great experience!!!

What a great experience. I had been looking at Sofas & Friends for some time time as I couldnt decide what to go for.
On Monday 13th October in the afternoon I placed an order for the Left Hand Bormio sofa in beige.
On Tuesday 14th October I decided that the right hand would be better so I emailed to request this thinking it would be too late to change the order. Oh no I was wrong, the ordered was amended. On Wednesday 15th October I was advised that my sofa would be delivered on Thursday 16th October - WOW!!!!
So I was given a delivery slot of 11am-2pm so worked from home. The tracking was great and the delivery team kept me updated when they knew they were running late due to traffic.
Well when the sofa arrived I was soo excited. The guys bought it in with absolute care and attention, they washed their hands as soon as they took all the packing off of the sofa - they even took their shoes off to bring the sofa in to my lounge which is hard floors. They were the most friendly and polite delivery team I have ever experienced and an absolute pleasure to have in my home.
They set the sofa up, checked it was all working as it should and gave me a full demonstration. They are an absolute credit to you.

16 ottobre 2025
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Risposta di SOFAS and FRIENDS

We appreciate you sharing your experience and giving us a 5-star rating! We're so glad to hear that our staff was helpful.

Valutata 5 stelle su 5

I ordered my Bormio sofa online on…

I ordered my Bormio sofa online on Monday afternoon and had it delivered today (Thursday) the same week even with me changing from a left to a right hand corner the following day.
What can I say other than I am in love with my new sofa, it’s stunning!
Customer service from these guys is the best.
The delivery service guys were running late due to traffic but kept me informed along the way. They installed the sofa after washing their hands so as not to mark the sofa, set it up and gave me a full demonstration and they even took all of the wrapping. They are a credit to you!

16 ottobre 2025
Non scritta su invito
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Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful feedback! We’re delighted to hear you love your new Bormio sofa and that everything went smoothly from order to delivery. Our team will be so pleased to know their care and communication made such a positive impression. Enjoy your stunning new sofa, and thank you for choosing us!

Valutata 5 stelle su 5

Great sofa love it

Great sofa love it!

Start to finish great communication and great product.

16 ottobre 2025
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Risposta di SOFAS and FRIENDS

Thank you for your lovely review! We’re so happy to hear you love your new sofa and that everything went smoothly from start to finish. We really appreciate your kind words and support!

Valutata 5 stelle su 5

Great company and service

Great company and service, delivery guys so good too took care and showed me how it works. 5 Stars

13 ottobre 2025
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Risposta di SOFAS and FRIENDS

Thank you for your wonderful review! We’re so pleased to hear you had a great experience and that our delivery team took good care of everything. Enjoy your new furniture, and thanks again for choosing us!

Valutata 4 stelle su 5

Good customer service

Had to wait longer than the advertised 2 weeks, still waiting for a chair, but had an issue on delivery of my sofa that was resolved the next day, so good customer service.

15 ottobre 2025
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Risposta di SOFAS and FRIENDS

Thank you for your feedback! We’re sorry for the delay with your chair and any inconvenience caused. We’re glad to hear the sofa issue was resolved quickly and that you were happy with our customer service. We appreciate your patience and hope you enjoy your new furniture once everything arrives.

Valutata 5 stelle su 5

I just want to thank you for the…

I just want to thank you for the seamless service. You and the delivery drivers were fantastic and the sofa matches your work ethic. Over the moon with it and the service.

11 ottobre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much! We’re thrilled you’re happy with your sofa and our service 🤍 Enjoy your new space!

Valutata 5 stelle su 5

Amazing company and the best customer…

Amazing company and the best customer experience ever. Thank you for making our sofa purchase so easy and fun. Most reliable and great service and absolutely stunning sofa. We are so pleased with our purchase. Thank you Sofa and Friends for our lovely evenings by the fire.

10 ottobre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much! We’re thrilled you love your new sofa and had such a great experience with us 🤍 Enjoy those cozy nights by the fire!

Valutata 5 stelle su 5

Excellent range of premium sofas

Excellent range of premium sofas. Go into store if you are unsure of colour or texture and the staff will happily show you a massive range of alternatives to what you see on the website. Delivery times were accurate and installation team were friendly and efficient. Start to finish I have no complaints and I absolutely love my new sofa

7 ottobre 2025
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Risposta di SOFAS and FRIENDS

Thank you for your lovely review! We’re so glad you love your new sofa and had a great experience with our team.

Valutata 5 stelle su 5

The BEST sofa

I’ve been on the hunt for the perfect sofa since February. I purchased the Bormio sofa and it arrived the next day!! I have to say, it’s bar far the best sofa! Electric extension, adjustable backrest and storage, what more can you ask for? 🫶🏻

1 ottobre 2025
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Risposta di SOFAS and FRIENDS

Thank you so much for your wonderful feedback! 💛 We’re thrilled to hear that you love your Bormio sofa and that it’s ticking all the boxes for comfort and functionality. Enjoy your new space — we hope it brings you plenty of cozy, relaxing moments!

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