I cannot thank Snuggy hoods for reacting so quickly as I needed the rug urgently.. literally ordered at lunchtime today and on its way to be delivered tomorrow .. it needed extras sewing on as well... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have several snuggy hoods rugs for my horse with sweet itch, these are the only rugs that have ever given her any relief (over 30 years). She still rubs and scratches on things but does not do the s... Leggi di più
Selten einen so tollen Kundenservice erlebt! Nach meiner ursprünglichen Bestellung bekam ich eine Email, dass die gewünschte Decke leider doch nicht in der bestellten Größe vorrätig sei und es wu... Leggi di più
I’ve been really impressed by the Snuggy Hoods on my friend’s horses she has quite a few, so I thought I’d give them a go as my grey was getting really unhappy about all the flies on him! Ordering was... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Proud to be by By Royal Appointment to HRH The Queen.
Informazioni di contatto
SNUGGY HOODS LTD, UNIT 1, BA14 6RU, HOLT, WILTSHIRE, Regno Unito
- 01225 783399
- sales@snuggyhoods.com
- www.snuggyhoods.com
4,8
Eccellente
5K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Slightly poor material easily get holes in the rug
Very fast service and delivery . I made a mistake and had to buy a sewing machine to attach the udder cover myself . Also the material is very thin I have already repaired about ten holes my horse has got in her rug . Only had it a month . ☹️
14 agosto 2023
Risposta di Snuggy Hoods Ltd
Hello Jane
Many thanks for taking the time to review your order.
I am sorry if you missed the information regarding the attachments during sale times.
During the season, we would attach any extra attachments for udder and sheath automatically when the item is added to the rug in the basket. During clearance sales, this is added as an option due to the discounts on the products and the extra time taken to carry out. We do try to make this obvious on both the rug description and the description of the Udder/sheath/legs. I am sorry if this was missed. Had it been added to the basket and paid for, the seamstresses would have added this for you prior to dispatch.
With regard to the holes, unfortunately, as described in the product description, if caught on something such as black thorn or barbed wire etc, it can tear. Unfortunately there is not a fabric which can be comfortably enough to use 24/7 which will not tear if caught on something. The good news is that, unlike a mesh which is not repairable, the fabric is incredibly easy to mend by hand or on a domestic sewing machine.
Damage can occur in minutes of use and some are lucky enough not to ever sustain any damage to their hoods and rugs. We offer patching fabric when needed and have an in-house repair service should the repairs be beyond your capability. This should mean that the rug should last a number of seasons - albeit being repaired.
I hope that this information helps and apologise for any disappointment in your order.
Regards
Snuggy Hoods
Easy to order and arrived on time
Easy to order and arrived on time, made well excellent to keep the horses clean and plaits in place!!
21 agosto 2023
Excellent service lovely team ,post…
Excellent service lovely team ,post was quick , I buy the sweet ich rug can't fault it
21 agosto 2023
Good service and excellent product 👌
13 agosto 2023
fantastic rug for keeping the fly's at…
fantastic rug for keeping the fly's at bay in the summer evenings
12 agosto 2023
Very quick delivery
Very quick delivery, item shown the same as in photos, very happy pony 😁
19 agosto 2023
These are just the best
These are just the best. Can't thank you enough for making the best quality products. We just love the fit and look. The bag that they come in means so much ! I've kept it in my home.
12 agosto 2023
Headless Sweet Itch Hood
Headless Sweet Itch Hood. The ordering process was simple, delivery prompt. The hood is well made, although I can not do up the top velcro on the neck as it would be too tight for my girl. Leaving it open is not a problem. The weight of the material is heavier than I imagined for a cool Summer weight, but we do live in Spain, so my mare was too sweaty therefore I have removed it until the weather cools and returned to her light fly rug. If this was in a more fine net material, I would be delighted.
20 agosto 2023
Better than a normal rug
Fast delivery, item as described. Lovely quality and pony seems much happier in it than usual rugs
18 agosto 2023
Easy to order and fast shipping.Good…
Easy to order and fast shipping.Good for my horse.
19 agosto 2023
Quick with delivery of my order
Quick with delivery of my order
Fits my horse beautifully
11 agosto 2023
Absolutely perfect from time of…
Absolutely perfect from time of ordering to delivery was very quick. Fits perfect snuggie hood & Snuggie body 5* from me
19 agosto 2023
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.