SmartBuyGlasses Recensioni 

802
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

the ease of search , range of options and virtual “try on” features are so helpful. Affordable international delivery service. Lovely product, all well packaged for safe arrival. Love my glasses order... Leggi di più

Valutata 5 stelle su 5

Quick shipping and delivery, amazing expwrince with customer service team as i entered a wrong prescription but i contacted the team to change that and they wete so helpful. And after receiveing the e... Leggi di più

Valutata 5 stelle su 5

I’ve bought over three pairs of glasses on smart buy glasses Each one has been of the best quality and also of great price The delivery timelines were unbelievable. Truly cool stuff.

Valutata 5 stelle su 5

I bought the Porsche Design P8801 from SmartBuyGlasses for 245 AED, which is a great price for a designer frame. The ordering process was smooth and delivery was reliable. The glasses look sleek, ligh... Leggi di più

Dettagli dell'azienda

  1. Negozio di occhiali da sole
  2. anche in
  3. Centro oculistico
  4. Fornitore di lenti a contatto
  5. Grossista di occhiali
  6. Negozio di accessori di moda
  7. Ottico

Scritti dall'azienda

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses United Arab Emirates

Scritti dall'azienda

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

802 recensioni

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4,8

Tutte le recensioni

(802)

171 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Buyer beware

I had been very happy with several purchases from Smartbuyglasses until recently. I bought a pair of prescription glasses, when they arrived, it was obvious immediately that they were faulty. They are twisted and misshapen, they do not fit and are completely unusable. I sent several messages, emails and tried to commence a return, only to find that I would need to post them to Hong Kong. I am in Dubai and the postal service is not straightforward or cheap. I finally had communication with several different people and then, without any explanation, a partial refund went into my account. I have some of my money back, but a pair of useless glasses and no explanation whatsoever. I'd warn against buying the own brand items, they are clearly poor quality and returns/refunds are a non starter.

1 dicembre 2025
Non scritta su invito
Logo di SmartBuyGlasses

Risposta di SmartBuyGlasses

Hi Lucy,

Thank you for taking the time to share your experience. I’m sorry to hear that the glasses were faulty and that the return process was challenging, especially with international shipping. Your feedback regarding the own-brand quality and the communication issues has been noted.

Please note that we offer a 100-Day Returns Policy wherein you can return the item for an exchange or a full refund, you can find more information here: https://www.smartbuyglasses.ae/returns

Providing a positive shopping experience is very important to me. I’ll look into these concerns to help improve the service, and I’ll be sending you a private message shortly to see how I can assist you directly.

Best regards,
Elveen

Valutata 5 stelle su 5

Review: Recent Eyeglasses Order

Received my glasses from SmartBuy and everything was in order. I’m getting used to them with time. The only thing is the frame is a bit bigger than expected but everything else is good. Overall a smooth experience!

13 dicembre 2025
Valutata 2 stelle su 5

Communication is good

Communication is good. But I ordered frames with free lenses on special deal. I sent them the prescription for my current glasses which is perfect. They emailed back saying the prescription is too old. I replied and said im wearing glasses now with the same prescription and its perfect im happy to keep the same prescription just need a spare set for the car. They came back with a bad answer saying unfortunately the eye association cant issue glasses with a old prescription. Even though on the site it has the option of uploading a prescription or manually uploading what you want. Which to me means they are making excuses to not give a free lense as per their special on website which is buy frames and get free lenses. They gave gave a option of getting a new evaluation done which will cost more money which defies the purpose of goin to them for the price. Also my last glasses were done last year with the same prescription for 10 years ago with no issues. So the excuse of the world eye association excuse is invalid. So if they have sales saying free lenses do not trust it

11 dicembre 2025
Non scritta su invito
Logo di SmartBuyGlasses

Risposta di SmartBuyGlasses

Hello Dave,

Thank you for taking the time to share your feedback with us.

I understand your disappointment regarding the prescription lenses, and I want to apologize for any inconvenience this may have caused. This is not the standard we aim to uphold.

Please know that your concerns have been heard, and I’m here to address them. Your satisfaction means a great deal to us, and we’d really appreciate the opportunity to make things right.

To help us move forward, may I kindly ask you to provide your order ID and the email address used for the purchase?

Looking forward to your response. Wishing you a great day ahead!

Kind regards,
Caztille


UPDATE: Thank you for leaving your order details, I'll contact you shortly to help you more on this.

Valutata 5 stelle su 5

Superb

Honestly, such a great company!!! Exceptional value and delivery time AND more importantly, amazing customer service!!! Thanks so much SmartBuyGlasses! I highly recommend 🥰

9 dicembre 2025
Valutata 5 stelle su 5

Authentic glasses at an amazing price!

I recently bought a pair of Porsche Design glasses from SmartBuyGlasses and I was genuinely impressed. The ordering process was smooth, the pricing was great and the product arrived exactly as described. The quality of the frames exceeded my expectations. Overall a reliable shopping experience....would definitely purchase from them again.

9 dicembre 2025
Valutata 5 stelle su 5

Genuine and responsive

The sunglasses I ordered came just as I expected. Original product. The packaging is great. The only downside is the delay in delivery, but they have properly stated the reason. The price was the lowest in the market. I would definitely recommend

1 dicembre 2025
Valutata 5 stelle su 5

Hi,..

Hi, I bought a pair of Gucci optical glasses from them. I am impressed to experience their way of dealing for frame size to my face and update on every step of process. I will definitely buy from them again.

13 novembre 2025
Valutata 4 stelle su 5

Best price and best Products

The type of lence I use is not available in my country, I can only find it in Smart Buy Glasses. Moreover, if I find it the price is too high. Thats why I like buying it from Samrt Buy Glasses

11 novembre 2025

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