Great customer service, both by phone and live chat....which was an actual person, not a bot! Very helpful, and had exactly what I wanted and had struggled to find anywhere else despite days of se... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
After trawling through several websites last year, we decided to purchase a Reginox kitchen sink through Sinks-Taps. They had a great selection of products and competitive prices. Reginox also o... Leggi di più
My existing tap seemed to be made of water soluble material and started leaking in a number of places. It was made by a well known sink / tap manufacturer with a name beginning in F. Decided to repla... Leggi di più
L'azienda ha risposto
Amazing service by Richard who helped us immensely when our kitchen provider let us down with the sink - we needed the sink asap as the worktops are being templated today - ordered at 14.20 yesterday... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are the UK's largest and most established online retailer of sinks, taps and accessories. Established in 1999 and based in York, we strive to offer the best customer service to all of our customers. Unlike others, we open and inspect all of products before delivering to you via our reliable carrier or our own, home delivery service, which includes our own vans and our fully trained and professional drivers. Visit us today for top brand products and expert advice.
Informazioni di contatto
Unit 4, Blenheim Park, YO42 1NR, York
- 01759 307 262
- enquiries@kad-group.co.uk
- www.sinks-taps.com
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Really good service
Fast delivery, well packaged, good firm to deal with
Continuous excellent support
I have been using sinks and taps for several years off and on and the service continues to be excellent.
Perrin and Rowe tap
The tap arrived quickly in beautiful padded packaging and is of the best quality- thrilled
Charge a lot more for delivery to Northern Ireland
Disappointed by the hefty extra charge for delivery to Northern Ireland.

Risposta di sinks-taps.com
Excellent Customer Service.
I ordered a sink and tap, these were delivered quickly and the delivery driver was courteous and helpful - he put the pallet containing the sink into our garage for us rather than leaving is kerbside. The sink was well protected by a lot of bubble wrap so arrived in excellent condition.
The tap I had ordered didn't fit where I had intended to put it - I contacted sinks-taps and they sent an alternative (of my choice) via next day delivery. They also arranged to take back the tap I no longer required. This was all done with no fuss and they were very helpful throughout.
All in all I was very impressed with the service provided and would happily use them again (and recommend them to others).

Risposta di sinks-taps.com
Very good product
Good quality & design, very pleased with purchase
Good service but...
I got my filters as scheduled and they were exactly what I ordered but the packaging was a bit damaged (filters were okay - I think/hope). The filters were in the original boxes but they were wrapped in a grey plastic bag so they got crushed, banged up. Should have been in a more sturdy box.

Risposta di sinks-taps.com
Wish they had a minus star system.
Do not use. I repeat. Do not use.
Rude staff members, unacceptable behavior and unreasonable attitude towards their customers. Even the delivery driver was complaining about the company.

Risposta di sinks-taps.com
Spray head only connects to cold tap
The product itself is beautiful and the quality is excellent (I'm a big fan of Abode designs) - the issue for me is that, with this model, the hand spray only connects to the cold tap, and this wasn't made clear online. When I called sinks-taps, I was told that, in a bid to keep the product descriptions short, there is not enough page space to go into minute detail, and that I should have telephoned to ask about the product before placing my order online. Although I am a regular customer, I have to admit to being disappointed by the customer service in this instance and I see that the product description has not been updated. It is possible to buy an additional connector valve from a plumbing supplier, but at £60, this is obviously an unwelcome expense and hassle!

Risposta di sinks-taps.com
Great service, excellent product
Helpful staff when i called with questions. Lovely product, would recommend.
No messing
Found exactly the product I wanted, at a good price, and it arrived when it sad it would
Sorted
Thanks!
Sink and Taps
Excellent website, prompt delivery.
Very grateful to Richard for research to find appropriate sink.
Easy to speak with a 'real person'!
Competitive prices.
Knowledgeable company on-line sales helped make the right tap choice
The Co has a good website with tech help pages on what and how to specify. The lady on the sales line gave me more help on interpretation. The tap took a couple of extra days to arrive but this was because they check manufacturers' pack contents before dispatch and in my case caught a "part complete".
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