Michael Green was exceptional! His product knowledge and patience really stood out as I was progressing through the selection and purchasing of my ID Buzz. I would really recommend Sinclair VW Van Cen... Leggi di più
Sede
Cambia sedeTyndall Street, CF10 4BB Cardiff, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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After being pushed too hard for add-ons by another VW dealer, it was such a relief to experience Mike's straight up, responsive communication arranging the lease of our new id Buzz. Everything was gre... Leggi di più
Recently purchased a vehicle and the transaction and collection were flawless. Nice to deal with sales people who were there to help not harass. Thanks .
We would highly recommend Sinclair VW. From the first time we walked in their showroom to look for a new vehicle we experienced a warm welcome, excellent customer service from a knowledgeable team w... Leggi di più
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Dettagli dell'azienda
Informazioni su Sinclair Group - Volkswagen Van Centre Cardiff
Scritti dall'azienda
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informazioni di contatto
Tyndall Street, CF10 4BB, Cardiff, Regno Unito
4,4
Eccellente
50 recensioni
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Responsive
Responsive, knowledgeable and friendly staff.
Very professional in their delivery.
16 settembre 2024
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Jane,
Thank you for your positive feedback! We're glad to hear our staff were responsive, knowledgeable, and professional in delivering great service.
Kind regards, Sinclair Group.
Really excellent service from John…
Really excellent service from John Smith from start to finish. Would highly recommend. Great communication and very straightforward service throughout
24 luglio 2024
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Anthony,
Thank you for your excellent review! We're so pleased to hear that John Smith provided you with top-notch service throughout your experience. We truly appreciate your recommendation.
Kind regards,
Sinclair Group.
The vehicle received is excellent
The vehicle received is excellent, improvements could be made on communication, slow to respond to emails
12 luglio 2024
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Dennis,
Thank you for your feedback. We're glad you are pleased with your vehicle and will take on board your point around communication. We're always striving to improve our service and value feedback such as yours.
Kind regards,
Sinclair Group.
Luke an honest salesman
Luke an honest salesman, patient and helpful. Luke went out of his way to try and meet our needs. No pressure, chose a used van and drove away 2.5 hours later.
29 giugno 2024
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Jan,
Thank you for your wonderful feedback. We are thrilled to hear that Luke provided you with an honest, patient, and helpful service. It's great to know that he went out of his way to meet your needs and that you were able to drive away in your chosen van without any pressure. Your satisfaction is very important to us.
Kind regards,
Sinclair Group
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Many thanks for the 5-star rating! - Sinclair Group
CUSTOMER SERVICE A1
Bought a 20 plate t6 shuttle privately yesterday. Went to Sinclair vw cardiff to get some first hand information regarding the transfer of Sellers extended Van warranty over-to me . Had A warm welcome by the service Receptionist , who was cheerful and very helpful and talked me thru the transfer requirements of policy and giving me date of the next scheduled service . I asked here if she could tell me how to operate vans cd player , i was passed over to the sales team manager john , who actually came to my vw and showed me how unit is operated and linked my phone . Happy days
Cannot fault the the first class service i received from the staff of Sinclair cardiff . FIRST CLASS keep up the good work .
24 aprile 2024
Non scritta su invito
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Thanks for your kind words, Alan! Great to see you enjoyed and rated the service you received from our team in Cardiff.
Kind regards,
Sinclair Group.
Great service & delivery price was even…
Great service & delivery price was even better.
Sales were spot on
14 aprile 2024
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Thank you for your 5 star review and kind words, William. We're glad to see you enjoyed your experience with our Cardiff team!
Kind regards,
Sinclair Group.
The staff were helpful in my need for a…
The staff were helpful in my need for a vehicle that suited my business
And the person concerned went out of his way to accommodate my requirement.
14 marzo 2024
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Thank you for your review and 5 stars!
Kind regards,
Sinclair Group
customer service non existence no…
sinclare van Centre Cardiff customer service non existence no flexibility very rude treated like sheep very bad experience never take my van back there for a sevice or mot glad to get away
25 agosto 2023
Non scritta su invito
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Nick,
We’re sorry to see that your experience at our Cardiff Van Centre wasn’t up to the high standards we set ourselves here at Sinclair Group.
If you would like to reach out to our Head of Business, Adam Lewis, on 01792 894949, he will be happy to listen to any feedback and address any issues which you may have. We would love the opportunity to rectify and welcome you back to our van centre in the future.
Kind regards,
Sinclair Group
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