Michael Green was exceptional! His product knowledge and patience really stood out as I was progressing through the selection and purchasing of my ID Buzz. I would really recommend Sinclair VW Van Cen... Leggi di più
Sede
Cambia sedeTyndall Street, CF10 4BB Cardiff, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
After being pushed too hard for add-ons by another VW dealer, it was such a relief to experience Mike's straight up, responsive communication arranging the lease of our new id Buzz. Everything was gre... Leggi di più
Recently purchased a vehicle and the transaction and collection were flawless. Nice to deal with sales people who were there to help not harass. Thanks .
We would highly recommend Sinclair VW. From the first time we walked in their showroom to look for a new vehicle we experienced a warm welcome, excellent customer service from a knowledgeable team w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Sinclair Group - Volkswagen Van Centre Cardiff
Scritti dall'azienda
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informazioni di contatto
Tyndall Street, CF10 4BB, Cardiff, Regno Unito
4,4
Eccellente
50 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 71% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A good experience when purchasing new vehicle.
No pressure from sales person on first visit to dealership.
Useful and friendly advice given.
Regular updates given after order was placed.
8 dicembre 2025
BEWARE!,,,Shocking service
BEWARE!,,,Shocking service, their only objective is to abstract money from you as quick as they can, and you warranty is not worth the paper it’s written on
The Service manager will also talk his way out of anything.
5 giugno 2025
Non scritta su invito
We would highly recommend Sinclair VW
We would highly recommend Sinclair VW. From the first time we walked in their showroom to look for a new vehicle we experienced a warm welcome, excellent customer service from a knowledgeable team without feeling pressured.
We took a number of vehicles out for a test drive and nothing was too much trouble.
Once we had decided on our new vehicle the purchase process was great and efficient! Huge thanks to Jon and his team for helping us find our new van!
26 ottobre 2025
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Thank you for your glowing review! We are so glad that you had a positive experience with us at Sinclair VW. Our team takes pride in providing excellent customer service and making sure our customers feel comfortable and informed. It was a pleasure helping you find your new van and we appreciate your recommendation. Happy travels!
Many thanks,
Sinclair Volkswagen.
Lovely people
Lovely people. Really helpful. I have a beautiful cargo buzz. Couldn't be happier.
28 settembre 2025
From start to finish John was super…
From start to finish John was super professional. He gave us exactly what we were looking for with our new company van.
Will definitely be back in the future for any new vehicles we require.
27 settembre 2025
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Thank you for your kind words, we are thrilled to hear that John provided excellent service and helped you find the perfect van for your new company. We look forward to working with you again in the future for all your vehicle needs!
Many thanks, Sinclair Volkswagen CV
The vehicle arrived with scratches on…
The vehicle arrived with scratches on side rear panel
21 settembre 2025
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
We apologise for the scratches on your vehicle. Please contact us directly to discuss a resolution. Thank you for bringing this to our attention.
Many thanks, Sinclair Volkswagen CV.
Poor castemer service
Poor castemer service, rude attitude of service stuff.
15 agosto 2025
Non scritta su invito
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Artan, we apologise for the negative experience you had with our service staff. Our team will be addressing this issue to ensure all customers are treated with the utmost respect and care. Thank you for bringing this to our attention.
Many thanks,
Sinclair Volkswagen.
Thank you Richard!
Richard, my salesman who I dealt with when buying my van was very helpful, informative and just made the whole thing easy. Rich really made the whole process quick, simple and enjoyable while also really listening to what I needed and wanted out of the whole thing. Will certainly recommend and come back again.
4 giugno 2025
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Jacob,
Thank you for your wonderful feedback! We're glad to hear that Richard made the process smooth, easy, and enjoyable for you. We look forward to welcoming you again.
Kind regards,
Sinclair Group
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Mrs Lindsay,
Thank you for your positive feedback. We’re delighted the sales team was able to assist you efficiently.
Kind regards, Sinclair Group
Fantastic service at Sinclair
Very helpful, knowledgeable and approachable staff. They couldn’t do enough for me. I left with a great T6 transporter van and a big smile on my face. Fantastic. Thanks.
15 maggio 2025
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Mr Pritchard,
Thank you for the great feedback. We’re so pleased you had a fantastic experience and love your new van.
Kind regards, Sinclair Group
Could not fault the team
Could not fault the team, friendly, informative and could answer all my queries. Mike went above and beyond to overcome a few issues. All in all a great buying experience.
8 maggio 2025
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Caron,
Thank you for the lovely feedback. We’re happy to hear Mike and the team went above and beyond for you.
Kind regards, Sinclair Group
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Steven,
Thank you for your brilliant review! We're delighted the team looked after you so well.
Kind regards, Sinclair Group
Very helpful
7 marzo 2025
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Good Morning Andrew,
Glad to hear that! 😊 Let me know if you need any more responses or assistance. I'm happy to help! 🚗
Kind Regards
Sinclair Group
Well looked after throughout the sales process
Mike Green, a member of the sales team at Volkswagen Van Centre Cardiff, has been consistently helpful and patient while I went through a long process, over a period of many months, of deciding which vehicle would best suit my current needs. In the end, the Caddy Maxi Life was clearly the best option, once more -- this is my third one! I felt that I was offered a fair part-exchange deal, and it was great that Mike was able to arrange quite rapid delivery because the vehicle was in stock.
20 febbraio 2025
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Andrew Jones,
Thank you for your great feedback! We're pleased to know that Mike Green helped you through your purchase and ensured everything went smoothly with your new Caddy Maxi Life.
Kind regards,
Sinclair Group
Very professional
Very professional. The service was 10/10. Well happy with my new van
19 gennaio 2025
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Dylan,
Thank you for your wonderful feedback! We're so glad to hear you’re happy with your new van and that you had a 10/10 experience. We truly appreciate your kind words, and we’re always here if you need anything in the future. Enjoy your new van!
Regards
Sinclair Group
Awful
3 MONTH wait time for a diagnostic test!
No support or advice on what I can do in the meantime. Appalling service.
27 dicembre 2024
Non scritta su invito
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Ben,
We’re very sorry to hear about your experience. Your feedback is important, and we’ll review our processes to improve in this area. Thank you for bringing it to our attention.
Kind regards,
Sinclair Group.
Mike was great from start to finish
Mike was great from start to finish. He helped me to make important decisions on which option would suit me best and also the best financial decision for myself too.
Mike couldn't make the handover but passed all relevant information on to his colleague who made the transaction very easy.
Great all round. Cheers guys
7 dicembre 2024
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Alex,
Thank you for your excellent review! It’s great to know that Mike and his colleague provided such helpful and seamless service. We truly appreciate your feedback.
Kind regards,
Sinclair Group
John was great
John was great! Really helpful & organised a v speedy turnaround! Thank you! 😃👍
27 ottobre 2024
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Craig,
Thank you for the great feedback! We’re happy to hear John was helpful and efficient in arranging everything for you.
Kind regards,
Sinclair Group
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Jamie,
Thank you for your kind words! We're happy to hear that our staff were accommodating and helpful throughout your visit. We appreciate your feedback!
Kind regards,
Sinclair Group.
Risposta di Sinclair Group - Volkswagen Van Centre Cardiff
Hi Darren,
Thank you for your great feedback! We're glad to hear you had a positive experience and that we met your expectations.
Kind regards, Sinclair Group.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.