Sinclair Group - Swansea Audi Recensioni 

189
•
TrustScore 5 su 5

4,8

Langdon Road, SA1 8QY Swansea, GB

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’m so happy with my new car! Chris was really helpful from the start. He was always happy to answer any questions and help with anything I needed. The service was brilliant from start to finish, and... Leggi di più

Valutata 5 stelle su 5

We've recently purchased an Audi car at Sinclair and having Shaun Coleman as the sales rep was both a blessing and a lovely experience. Shaun was so patient with us and treated us highly giving us his... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Due to pick up our new family car this afternoon and we can’t wait. The whole process and experience has been absolutely fantastic. Tim looked after us from the very beginning, his professionalism, an... Leggi di più

Valutata 5 stelle su 5

I responded to an invitation to a new car event. I said I wasn’t interested in a new car but would like a used Q2 diesel which was no longer in production. Sam was very very helpful and sourced irrele... Leggi di più


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Carrozzeria
  4. Riparazione e manutenzione auto
  5. Rivenditore di auto usate

Informazioni su Sinclair Group - Swansea Audi

Scritti dall'azienda

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

189 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(189)

1842 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Kieran was great from the start

Kieran was great from the start. Helpful and honest. Did not pressure us on anything. Made everything so easy From Michelle Jeffries

15 febbraio 2025
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Risposta di Sinclair Group - Swansea Audi

Thank you, Michelle! We're delighted to hear that Kieran made your experience so smooth and stress-free—he'll be pleased to know your kind words!

Valutata 5 stelle su 5

Thanks to Ian… made the the process…

Thanks to Ian… made the the process hassle free at every step!
Very happy with the overall experience.

12 febbraio 2025
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Risposta di Sinclair Group - Swansea Audi

Thank you for your kind words! We're thrilled to hear that Ian made the process hassle-free for you. We appreciate your feedback and are glad you had a great experience. If you ever need anything in the future, don’t hesitate to reach out!

Valutata 5 stelle su 5

Excellent quality and service

Extremely happy with both my wife’s and my cars. The whole process and service of the representative was excellent. Fantastic quality

13 gennaio 2025
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Risposta di Sinclair Group - Swansea Audi

Thank you for your fantastic feedback! We’re so pleased to hear that both you and your wife are happy with your cars. It’s great to know that the service met your expectations. We appreciate your support and hope you continue to enjoy your vehicles!

Valutata 5 stelle su 5

Great customer service and support

Great customer service and support, the Audi dealership at Swansea made me feel looked after, before and after sales. Kiran was a treat to connect with. Overall, very happy with the product and service.

12 gennaio 2025
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Risposta di Sinclair Group - Swansea Audi

Thank you for your kind review! We’re so glad to hear you felt well taken care of throughout your experience. Kieran will be pleased to know you enjoyed working with him. We appreciate your feedback and hope you enjoy your new Audi!

Valutata 5 stelle su 5

New car purchase 2025

Not my first time dealing with Swansea Audi, all the staff are professional, courteous and know their product so why go anywhere else.

17 gennaio 2025
Non scritta su invito
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Risposta di Sinclair Group - Swansea Audi

Thank you for your continued trust in us! We're so glad to hear that our team’s professionalism and expertise keep you coming back. We truly appreciate your loyalty and look forward to serving you again in the future!

Valutata 5 stelle su 5

Sam sales executive @ Audi Fabian Way

Sam sales executive @ Audi Fabian Way . Amazing very helpful keen to help and tell you all about the car . Very customer focused :)

Kye & Dan

27 dicembre 2024
Non scritta su invito
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Risposta di Sinclair Group - Swansea Audi

Thank you, Kye & Dan! We're thrilled to hear that Sam provided such a helpful and customer-focused experience at Swansea Audi. We’ll be sure to pass along your kind words! Enjoy your new car, and let us know if we can assist you in the future.

Valutata 5 stelle su 5

Excellent management and staff can’t…

Excellent management and staff can’t fault them in any way

21 dicembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for your wonderful feedback! We're delighted to hear that you had such a great experience with our management and staff. We truly appreciate your support and look forward to assisting you again in the future!

Valutata 5 stelle su 5

Great sales service from Ffion Gowling

Great sales service from Ffion Gowling, who offered to come in on her day off to enable me to test drive the car. This wasn’t necessary in the end, but Ffion did come in on her Christmas break to complete some admin associated with the sale. Also, a big thank you to the chap who delivered my car and took my car back to Swansea.

17 dicembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for your kind words! We’re so pleased to hear Ffion went the extra mile to support you—and even during her Christmas break! We’ll be sure to pass along your thanks to her and the team. Enjoy your new car, and we hope to see you again in the future!

Valutata 5 stelle su 5

Purchase of new etron Q4

Excellent customer service from the Swansea Audi outlet. Ian Stadden was excellent in explaining everything to me.

21 dicembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for the great feedback! We're glad to hear you had such a positive experience with Ian and the team at Swansea Audi. We'll be sure to pass on your kind words!

Valutata 5 stelle su 5

My experience was amazing

My experience was amazing, fabulous customer service from Chris who is a real gentleman. Diolch Chris 😊

5 novembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for your kind words. We’re delighted to hear Chris looked after you so well — we’ll be sure to share your lovely feedback with him.

Valutata 5 stelle su 5

Bought a new car from the Swansea…

Bought a new car from the Swansea dealership. Sam was amazing, very helpful and found me a car that I love!! Very helpful throughout the whole process.

14 dicembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our Swansea dealership. Sam will be delighted to know that he could assist you in finding a car you love. Enjoy your new car, and don't hesitate to reach out if you need anything in the future. Safe travels!

Valutata 5 stelle su 5

Amazing experience at Audi Swansea

Took out my first pcp option on a new Audi Q2. Had amazing service at Audi, all options explained clearly, Sam took time to work out my best options. Had lovely coffee and biscuits while we went through everything and I had the car five days later. Blown away by the car, I love it! Thank you

7 dicembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for sharing your fantastic experience! We're delighted to hear that your first PCP option on the new Audi Q2 went smoothly and that you received amazing service. Sam will be pleased to know he could assist you in finding the best options. Enjoy your new Audi Q2, and feel free to stop by for more coffee and biscuits anytime. Happy driving!

Valutata 5 stelle su 5

Pleasant Part-Exchange

Pleasant Part-Exchange. Having been very pleased with Audi Swansea servicing, in the past, can say recent experience with Sales also very good: thanks to Chris Clarke for making the part-exchange straightforward and professional.

22 novembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for your kind words! We're glad to hear that your part-exchange experience at Audi Swansea was straightforward and professional. Chris Clarke will be happy to know he could assist you. We appreciate your continued trust in our service and sales teams. Enjoy your new car, and we look forward to serving you again in the future!

Valutata 4 stelle su 5

Well informed sales team

Well informed sales team

23 novembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for your feedback! We're pleased to hear that our sales team could provide you with the information you needed. If you have any more questions or need further assistance, don't hesitate to reach out.

Valutata 5 stelle su 5

This is my 3rd Audi from this…

This is my 3rd Audi from this dealership and I would not go anywhere else. They make you feel so looked after. From the receptionist Tanya offering you coffee to the salesman Chris arranging my car. Nothing is too much trouble.

29 novembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for your continued loyalty and kind words! We're thrilled to hear that your experiences with us have been consistently positive. Tanya and Chris will be delighted to know they made you feel well looked after. We appreciate your trust in us and look forward to serving you again in the future. Enjoy your new Audi!

Valutata 5 stelle su 5

All aspects of the service were first…

All aspects of the service were first class.

28 novembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for your feedback! We're delighted to hear that you found all aspects of our service to be first class. If you need any further assistance, please don't hesitate to reach out. Enjoy your new car!

Valutata 5 stelle su 5

Ffion was incredibly helpful

Ffion was incredibly helpful. She maintained a professional yet approachable demeanour, dealt knowledgeably with any queries, and made the process an absolute pleasure. Thank you!

17 novembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for your kind words! We're so glad to hear that Ffion provided you with such helpful and professional service. She will be thrilled to know she made your experience enjoyable. If you need any further assistance, feel free to reach out. Enjoy your new car!

Valutata 5 stelle su 5

The customer service was brilliant

The customer service was brilliant, Swansea Audi were incredibly helpful from start to finish. The effort they made with the presentation on the car when I picked it up ... I was blown away. Cant thank them enough.

11 novembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for the fantastic review! We're thrilled to hear Swansea Audi's customer service impressed you. Enjoy your new car, and we look forward to serving you again!

Valutata 5 stelle su 5

Just perfect

My experience at Swansea Audi was perfect. I went there to purchase a used Q3 but left with a brand new Audi Q5 . The sales executive Saun Coleman could not have been more helpful. He always called me back as promised very impressive. On the day I collected my new car he took all the time I needed to understand the operation of the vehicle.
I am delighted thank you Swansea Audi.

2 novembre 2024
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Risposta di Sinclair Group - Swansea Audi

Thank you for the excellent review! We're thrilled to hear Shaun provided such helpful service and that you're delighted with your new Audi Q5. Enjoy your new car, and thank you for choosing Sinclair, Swansea Audi!

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