Sinclair Group - Swansea Audi Recensioni 168

TrustScore 5 su 5

4,8

Langdon Road, SA1 8QY Swansea, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I responded to an invitation to a new car event. I said I wasn’t interested in a new car but would like a used Q2 diesel which was no longer in production. Sam was very very helpful and sourced irrele... Leggi di più

Valutata 5 stelle su 5

Car delivery from manufacturing plant took only 8 weeks, 4 weeks ahead of schedule. Sales rep (Ffion) was very knowledgeable about the car and helped explain the MMI and link to mobile phone for me ve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time buying a used car from a main dealer, and it was a really pleasant experience from start to finish. From the initial phone call to arrange a test drive right through to driving away in th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a very smooth experience buying new car. Very simple and streamlined with clear information provided, which helped with decision making. Chris was amazing, giving me advice and assisting throug... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Carrozzeria
  3. Riparazione e manutenzione auto
  4. Rivenditore di auto usate

Informazioni su Sinclair Group - Swansea Audi

Scritti dall'azienda

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

168 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 81% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent experience with recent purchase

I responded to an invitation to a new car event. I said I wasn’t interested in a new car but would like a used Q2 diesel which was no longer in production. Sam was very very helpful and sourced irrelevant vehicle at the right price and handled everything courteously and efficiently and kept me in the loop at each stage of the process. It was easy to get through by phone and my calls were always returned. I would thoroughly recommend.

2 aprile 2026
Valutata 5 stelle su 5

Great sales rep, made choosing the model easy

Alistair was great, had in-depth knowledge of the car, the differences between the models and packages and had the patience of a saint with all my questions.

29 marzo 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you for your wonderful review! We strive to have knowledgeable and patient staff to assist in your car buying journey. We're glad Alistair was able to provide you with a great experience. See you on the road soon!

Valutata 5 stelle su 5

Faultless experience from Audi.

I have been buying Audi cars for many years and have never had any problems with any. from the buying experience to servicing etc has always been faultless.

22 marzo 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you for being a loyal Audi customer! We pride ourselves on providing a seamless buying and servicing experience. We appreciate your ongoing support and look forward to serving you for many more years to come.

Valutata 5 stelle su 5

First time buying a used car from Audi main dealer

First time buying a used car from a main dealer, and it was a really pleasant experience from start to finish. From the initial phone call to arrange a test drive right through to driving away in the car, everything was handled smoothly and professionally.
Ffion, the sales representative, was absolutely brilliant. Nothing was too much trouble for her—she took the time to explain all the technology in the car, including how to connect my phone, and answered all my questions thoroughly and clearly. Her friendly and helpful approach really made a difference.
The receptionist was also very welcoming, friendly, and polite, which added to the overall positive experience.

2 aprile 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you so much for sharing your positive experience with us! We are delighted to hear that you had a pleasant car buying journey with our team. Our goal is to provide smooth and professional service, and we are happy to hear that Ffion and our receptionist exceeded your expectations. We hope you enjoy your new car!

Valutata 5 stelle su 5

Great experience!

I had a very smooth experience buying new car. Very simple and streamlined with clear information provided, which helped with decision making.
Chris was amazing, giving me advice and assisting throughout the process. Constant email updates with status of the car were great.

25 marzo 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you for choosing us for your car buying experience! We're thrilled to hear that everything went smoothly and that Chris was a great help. We strive to provide clear information and constant updates to make the process as stress-free as possible. Thank you for your kind words!

Valutata 5 stelle su 5

Tim was great . Love the car!

Tim was great . Made the whole process easy and very professional.

15 marzo 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you so much for your kind words, ! We are thrilled to hear that Tim provided exceptional service. Our team strives to make the process easy and professional for our customers. We appreciate your support and look forward to working with you again in the future!

Valutata 5 stelle su 5

Q3 purchased

Car delivery from manufacturing plant took only 8 weeks, 4 weeks ahead of schedule. Sales rep (Ffion) was very knowledgeable about the car and helped explain the MMI and link to mobile phone for me very clearly. I now realise there are some useful features which I missed on my last car even though it was the same model!

8 marzo 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you so much for your review! We're thrilled to hear that your car was delivered ahead of schedule and that our sales executive, Ffion, provided excellent customer service. Enjoy discovering all the new features on your new car!

Valutata 5 stelle su 5

Your sale staff Kieran

Your sale staff Kieran. He was excellent at his job and very friendly.

27 febbraio 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you for the kind words about Kieran! We are delighted to hear that he provided excellent service and was friendly. We appreciate your feedback and hope to see you again soon.

Valutata 5 stelle su 5

The first I came to the showroom

The first I came to the showroom, I met Sam , it was dark outside and raining.i liked a car in the for court. Sam took me inside showed me and explained everything I wanted to know. I’m a woman on her own and wanted my son in law to check it out , he was on holiday , so I waited until he got back. When I went back I saw Kieron , he was very helpful, So I Baugh the car I wanted . So thank you Audi.

15 febbraio 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you for the great review! We are thrilled to hear that Sam and Kieran provided excellent customer service during your car buying experience. We always strive to make our customers feel comfortable and informed, so we are glad to hear that they exceeded your expectations. Enjoy your new Audi!

Valutata 5 stelle su 5

Overall a very pleasant experience

Overall a very pleasant experience. Swift and efficient.

29 gennaio 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you so much for your kind words! We strive to provide fast and effective service to all of our customers.

Valutata 5 stelle su 5

A friendly Audi team

Ian was a great help and made the buying of my used Audi Q2 a simple process. Traveling by train to pick up the car, Ian met us at the station, nothing was too much trouble.

23 gennaio 2026
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you for your kind words! We're so glad to hear that Ian was able to make the buying process smooth and convenient for you. Our team always goes the extra mile to provide the best service for our customers. Enjoy your new Audi Q2!

Valutata 5 stelle su 5

A very personal centric service

A very personal centric service. At Swansea Audi the staff go out of their way to treat you with respect and empathy.

Ian ( Staddon) particularly! Through out the process Isn was proactive in his communication and kept me fully informed of what was happening.

25 dicembre 2025
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you for your kind words about our service at Swansea Audi! Our team truly strives to provide a personalized and empathetic experience for our customers. We're thrilled to hear that Ian went above and beyond to keep you informed during the process. Your satisfaction is our top priority and we appreciate your support.

Valutata 5 stelle su 5

Excellent service and welcome all…

Excellent service and welcome all queries answered efficiently

15 novembre 2025
Logo di Sinclair Group - Swansea Audi

Risposta di Sinclair Group - Swansea Audi

Thank you for your positive feedback! Our team takes pride in providing top-notch service and addressing all customer inquiries promptly. We look forward to continue exceeding your expectations.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più