Sinclair Group - Sinclair Volkswagen Neyland Recensioni 

175
•
TrustScore 5 su 5

4,8

Havenbridge Road, SA73 1QY Neyland, GB

•

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Valutata 5 stelle su 5

I recently went in to Sinclair Neyland with a view to changing my car, and was greeted kindly by Charley who instantly put me at ease and asked me what I was looking for. He talked me through my optio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booked car in for service & MOT. Was given one price over the phone, then another when they rang to confirm booking. They were good enough to honour the lower price. Online check in day before, so dro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent reception the sales person Charlie was very helpful from the start and nothing was to much trouble.He walked me through the whole process and answered any questions and concerns I had. He ex... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As soon as I had turned up just wanting to have a look at prices etc to think ahead a few months before changing my car. Ended up putting deposit down straight there, dealt with Andrew who was superb... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Carrozzeria
  4. Riparazione e manutenzione auto
  5. Rivenditore di auto usate

Informazioni su Sinclair Group - Sinclair Volkswagen Neyland

Scritti dall'azienda

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Informazioni di contatto

  • Havenbridge Road, SA73 1QY, Neyland, Regno Unito

  • 01646 796190

4,8

Eccellente

TrustScore 5 su 5

175 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(175)

1842 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience!

Lovely, friendly helpful staff. The car was well presented and a nice experience going through all the specs and set up with Carla.

2 agosto 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind words! We're so glad you had a positive experience with our friendly staff and well-presented car. We pride ourselves on making the car buying process enjoyable for our customers. We hope to see you again soon!
Many thanks,
Sinclair Volkswagen.

Valutata 5 stelle su 5

Really helpful staff

Really helpful staff, got the car very quickly

30 luglio 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind words! We're thrilled to hear that our team provided exceptional service and got you your car quickly. We value your business and look forward to serving you again in the future.
Many thanks,
Sinclair Volkswagen.

Valutata 5 stelle su 5

The salesman Andrew Davies he was…

The salesman Andrew Davies he was extremely helpful answered all my questions has a genuine interest in VW cars. He made the whole experience relaxing, quick and easy I cannot fault the experience in anyway I always have a good experience with this garage and have been using it for years never had a problem.

26 luglio 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Daniel,

Thank you for your wonderful feedback. It’s great to hear that Andrew made your experience so relaxed and seamless. We truly appreciate your continued trust in us over the years.

Kind regards,
Sinclair Group

Valutata 5 stelle su 5

Great experience

Great experience. Easily contactable if I had any questions or queries. Great service from Charley and the team.

11 luglio 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Catrin,

Thank you for your kind review. We're so pleased Charley and the team at Neyland provided a great service and were always available to help.

Kind regards,
Sinclair Group

Valutata 5 stelle su 5

All staff very helpful and…

All staff very helpful and professional, and put you at ease.

10 giugno 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Julie,

Thank you for your kind feedback. We’re pleased to hear that the team at Neyland Volkswagen made you feel at ease with their helpful and professional service.

Kind regards,
Sinclair Group

Valutata 5 stelle su 5

WE DIDN'T EXPECT THIS TO HAPPEN

We were on holiday in West Wales and My partners VW car broke down in Tenby. We called a mechanic on his car insurance but he was unable to mend the car so the car was taken to Sinclair Leylands service department.
Knowing we were keen to get Back to Worcestershire Neil went out of his way to have the car looked at and he kept us informed as to what was happening. We can’t thank him enough for his excellent service. Lynne and Stan.

31 maggio 2025
Non scritta su invito
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Lynne,

Thank you for taking the time to share your experience. We're so pleased Neil was able to support you and Stan during your unexpected situation, and that he helped get you back on the road efficiently. We really appreciate your kind words.

Kind regards, Sinclair Group

Valutata 5 stelle su 5

My first automatic vehicle.

From the first time we visited the Neyland garage we received exceptional help and friendliness. The staff could not have helped us more, we told them what sort of vehicle we were looking for and it wasn’t long before we had a telephone call to let us know that a vehicle had been brought into their garage which fitted our criteria. Everyone we have spoken to, face to face or on the telephone have been most helpful and I would have no hesitation in recommending the Neyland garage to all my friends and family.

31 maggio 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Jan,

Thank you for sharing your experience. We're delighted the team at Neyland provided such helpful and friendly service. We truly appreciate your recommendation.

Kind regards, Sinclair Group

Valutata 5 stelle su 5

Had a lovely welcome from Andrew &…

Had a lovely welcome from Andrew & Carla,nothing was to much bother
Answered all our questions on purchasing our new car.
Very happy with everything.Thankyou guys.🙂

25 maggio 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Mrs Harris,

Thank you for your lovely comments. We’re so glad Andrew and Carla were able to make your visit such a positive one.

Kind regards, Sinclair Group

Valutata 5 stelle su 5

I feel comfortable as I have for many…

I feel comfortable as I have for many years

18 maggio 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi R. Oakley,

Thank you for your continued loyalty and for taking the time to leave a review.

Kind regards, Sinclair Group

Valutata 5 stelle su 5

I had a really good experience with the…

I had a really good experience with the Neyland branch.
Andrew and Carla was a great help with helping choose my next car. Very informative and willing to help me out with any queries in the future!

26 aprile 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Mandrow,

We're delighted to hear about your positive experience at our Neyland branch. Thank you for recognising Andrew and Carla’s helpful and informative approach.

Kind regards,
Sinclair Group

Valutata 5 stelle su 5

Very informative

We were made to feel very relaxed, staff were respectful and very friendly

2 maggio 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Mr Reed,

Thank you for the lovely review. We're glad you felt relaxed and well looked after by our friendly and respectful team.

Kind regards, Sinclair Group

Valutata 5 stelle su 5

Great service and Andrew was brilliant

Great service and Andrew was brilliant
And Carla was really good on handover well done Neyland

24 aprile 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi David,
Thank you for taking the time to leave such positive feedback! We’re so pleased to hear that Andrew and Carla made your experience a brilliant one.
Kind regards, Sinclair Group

Valutata 5 stelle su 5

Excellent service

Very helpful, personable & knowledgeable staff, efficient processes,

11 aprile 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Michael,
Thank you for your kind words about our team’s service and efficiency.
Kind regards, Sinclair Group

Valutata 5 stelle su 5

No pressure to buy and knowledgeable…

No pressure to buy and knowledgeable staff. Andrew was attentive and happy to help when there was an issue with the tyre, getting the issues sorted and then arranging delivery of the car.

8 aprile 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Mrs Vikki Phillips,
We’re pleased to hear Andrew provided excellent support and that your experience was pressure-free.
Kind regards, Sinclair Group

Valutata 5 stelle su 5

Very positive and quick experience!

Very positive and quick experience!
Charlie was particularly helpful and good to work with. When there were difficulties getting the car as quickly as planned, he found solutions ensuring I was not without a vehicle.

19 marzo 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Kelly Jones,
We’re delighted Charlie could assist and find quick solutions to keep you on the road.
Kind regards, Sinclair Group

Valutata 5 stelle su 5

Brilliant dealership

Brilliant dealership. We have purchased numerous cars over the years from Sinclair. The customer service is outstanding. Every staff member is so friendly and helpful. The follow up is reassuring as they are just a call away. Our recent car was purchased through Andrew who has been amazing , as was Carla who dealt with the hand over. Plus we have a fabulous new car. Thank you.

2 aprile 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Liz,
Thank you for your wonderful words! We’re delighted to hear about your many positive experiences with us.
Kind regards, Sinclair Group

Valutata 4 stelle su 5

Had a great experience with Charley and…

Had a great experience with Charley and the team at Sinclair Neyland. As usual with this company the customer service is excellent. This is my 4th purchase with them and I really wouldn't want to go anywhere else.

27 marzo 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Nicola,
Thank you for your lovely feedback! We're thrilled to hear you've returned to us for your fourth purchase and had another fantastic experience at Sinclair Neyland.
Kind regards, Sinclair Group

Valutata 5 stelle su 5

Great people so friendly not pushy.

A really helpful , and very pleasant experience ,an amazing sales team no pressure, just the best advice .thank you Neyland

15 marzo 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Elizabeth,
Thank you for your wonderful feedback! We're thrilled that you had such a pleasant and pressure-free experience at Sinclair Neyland.
Kind regards, Sinclair Group

Valutata 5 stelle su 5

Amazing

The VW Neyland team were amazing very welcoming and attentive, would definitely recommend buying or dealing with their garage

2 marzo 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Hi Sarah,
Thank you for your kind words! We're delighted to hear that the VW Neyland team made you feel welcome and well looked after. Your recommendation means a lot to us! Enjoy your new car, and we hope to see you again in the future. 🚗😊
Kind Regards
Sinclair Group

Valutata 5 stelle su 5

Good advice from professional and…

Good advice from professional and helpful staff throughout the purchasing process. Have already recommended Sinclair Neyland to friends who will/have visited your garage
Many thanks

21 febbraio 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Good Morning Mrs Favies,
Thank you for your kind words! We're delighted to hear that you found our staff professional and helpful throughout your purchasing journey. It means a lot to us that you’ve already recommended Sinclair Neyland to your friends—we truly appreciate your support and trust.

If there’s anything else we can assist with, please don’t hesitate to reach out. We look forward to welcoming you and your friends again in the future.
Kind Regadrs
Sinclair Group

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